I've created a couple of custom ringtones for WP8 and configured them to be used.

So far, no problems.

However, these custom ringtones are much quieter than those that came with the phone.

I used MP3 Audio Editor to create these custom ringtones, and this allows me to double, treble, etc., the volume of the output MP3. When I do this and play the track on Windows I can clearly tell that the volume is increasing. But when played on the phone the volume doesn't appear to change and is constantly too low.

I've also ensured that I delete the previous version of the custom ringtone and re-started Settings > Ringtones just to be sure that it's playing the new version.

Does anyone have any ideas what else I can try?

  • Were the audio files normalised to start with? – Rowland Shaw Apr 13 '14 at 8:52
  • I'm not sure what this means, nor how to check. They were MP3 files ripped directly from CDs using Windows Media Player at 320kbps (i.e., not downloaded). – awj Apr 14 '14 at 11:23

Try running a Normalize plugin on the file within the audio editing software, and then run a limiter. Within the limiter, increase the volume, as opposed to increasing the volume of the file itself.

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I would modify your custom ringtones to have a louder volume with MP3 Audio Editor. I have not had an issue with any custom ringtones myself, buy I ensure the volume when making them is up there.

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  • This is something which, as I tried to explain in the question, I've already done, but which seems to make no difference. – awj Apr 7 '14 at 13:06
  • No difference at all, or not enough to your liking? – caschw Apr 7 '14 at 13:08
  • Well, the difference isn't noticeable. I'm pretty sure that the volume level of an MP3 is in the header or meta data of the file, and if that's true then I wonder if WP is disregarding that information and setting its own volume level. – awj Apr 8 '14 at 10:18
  • Could you try using another program like Audacity to adjust the volume? audacity.sourceforge.net Volume information should be stored in the actual waveform itself, as you can "raise" the volume, without increasing the db level, by only making quieter parts of a sound louder. – caschw Apr 8 '14 at 12:30
  • I've now had the chance to increase the volume using Audacity: no difference. In fact, the volume is now so high that the sound is distorted/clipped, yet the volume is no louder. – awj Apr 14 '14 at 11:22

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