I am moving from a Lumia 610 on WP7.8 to a shiny new Lumia 1020 on WP8.0. My live.com contacts are shown correctly once I signed in, but it didn't transfer my other accounts automatically - is there a way to do this, sync the phone state entirely?

More annoyingly, I spent ages going through all my contacts on the 610 linking email and FaceBook contacts properly and none of this is synced. Do I really have to do all this again from scratch?

  • I had a similar problem. Looks like the linking don't work properly after restoring. May 1, 2014 at 10:49
  • I found it "just worked" for me, when moving from WP7.8 -> 8.0; just needed to add all the accounts back in for the new phone (don't remove the accounts from the old phone!)
    – Rowland Shaw
    May 1, 2014 at 11:36
  • I'm not even sure what you mean by "after restoring". The only option I've got is to enter my live.com account... it's not like I can restore using Zune because WP7 and WP8 use totally different software.
    – Mr. Boy
    May 1, 2014 at 11:47
  • Visit people.live.com. Your contacts on there are what get's fetch to your phone.
    – karancan
    May 6, 2014 at 19:12

1 Answer 1


You might get back all of them if you connect your facebook acount and your Live.com (Windows Live) acount back. You may go to Settings, and then to |Acounts and then add an acount. Then you have to add the same live ID that you've been using while on WP7. Then you connect via the Acounts tab your Facebook. Restart the phone and your contacts should be on the People Tile

  • Can you elaborate a bit on how exactly to do that?
    – Indrek
    May 1, 2014 at 18:13
  • It then ended up with duplicates. I unlinked and tried again and it mostly worked, with a couple of exceptions I found so far. I guess one downside of the neat hub functionality is that a 'contact' isn't defined in one place neatly
    – Mr. Boy
    May 1, 2014 at 20:11
  • 1
    Consider adding this information to your answer. Information buried in comments can be hard to notice. For more information, see How do I write a good answer?
    – Indrek
    May 2, 2014 at 12:55
  • @Indrek It seems that you continue to **** me....
    – RockSolid
    May 2, 2014 at 12:57

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