I nearly hard reset my phone today.

The problem is that while the screen reader works well, it appears almost impossible to scroll the screen, meaning if you exit the settings page it is very difficult to get back to the Accessibility settings item on the Settings page.

How do I turn off the Narrator?

  • Go to settings: look for Ease of access and press off the Narrator and Narrator quick launch
    – user13919
    Aug 2, 2015 at 21:02

3 Answers 3


From the same Settings page where you can enable Narrator:

To turn Narrator off, press and hold the Volume Up button, then press the Start button.

For more information, see Using Narrator on your phone.

  • Is it the same for Windows Phone 8.0 ? May 13, 2014 at 13:29
  • 1
    From the link in my answer, it would seem that Narrator is only available in 8.1. Hence why I removed the 8.0 tag from the question. I don't have an 8.0 phone available to check for myself, though.
    – Indrek
    May 13, 2014 at 13:34
  • 1
    From my 8.0 device, I can confirm there is no narrator.
    – Rowland Shaw
    May 13, 2014 at 13:53

Best method is hold power up key and then double tap on windows key


Hiding the volume up key does not work you have to go turn the narrator off so what you do is keep swiping over with your finger and it will scroll all the way down and take you to setting go to ease of access and turn that [censured] off

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