3

I am using Windows Phone 8.1 Preview since it was released. From day before yesterday my phone is getting hotter (really very hot) and battery draining too faster. Same happened twice yesterday. I got a minor update yesterday afternoon. But heating up happened even after it. (Battery drainage related to location service is not yet fixed).

  • Which build are you on? – Rowland Shaw Jun 4 '14 at 7:29
  • It's 8.10.12393.890 now. – N K Jun 4 '14 at 8:07
  • Are you still experiencing the heat issues? – Rowland Shaw Jun 18 '14 at 11:08
  • I submitted the phone to Nokia Care. I'll let you know more about the issue once I got my phone back. (Most probably, the hardware issue.) – N K Jun 18 '14 at 12:30
  • It was a hardware issue and got a replacement :) – N K Jul 11 '14 at 2:54
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Issue was with the hardware. I contacted Nokia Care and after one month I got replaced handset. This issue is not related with Windows 8.1 OS.

1

I was experiencing the same issue, though the last update solved it for me.

You can always try a hard reset: Reset my phone

  • I downgraded the OS to 8.0, problem was still there. I suspect that the issue with hardware, antenna may be. – N K Jun 18 '14 at 12:31

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