i am using lumia 520. and whatsapp version i am using now is 2.11.494.0. i am not able to set a profile picture from a folder that is in my sd card. when i choose change profile pictures, it displays the default 4 folders(Camera Roll, Saved pictures,8 and screenshots). I need to choose a picture which is not listed in these folders and it resides on a folder in sd card. In older versions of whatsapp i was able to do things like that. But i cant change it in the newer versions. Can someone help me with this issue

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    A new version of WhatsApp 2.11.504 is available in the store. Kindly update to see if the issue is resolved or you can contact support team at WhatsApp regarding the issue. Jun 10, 2014 at 4:37
  • I'm guessing this is an app issue, which, as Vivek Parekh said, only the developers will be able to actually help with.
    – RareNCool
    Oct 9, 2014 at 16:16
  • thank you drowin. The issue was fixed. It has nothing to do wit the app. its the win 8 error. Now i upgraded to 8.1 and all the app facilities are now available.
    – karthik
    Oct 20, 2014 at 7:47

1 Answer 1


If the previous answer didn't help you, You can try the Files app (Official file manager) from the store. Use the app to move your pictures to the right folder and set your display picture.

  • i updated the version and still facing the same issue. I know that i can change my profile picture if i change the picture to the desired folder. I just want to know why sd card folders are displayed while selecting the profile picture in whatsapp
    – karthik
    Jun 12, 2014 at 5:04

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