My three Gmail accounts play the notification sound, show an envelope on the lockscreen and display a 'new unread' count on the live tile, but my Hotmail account only plays the sound and shows the count on the live tile. So I always have to unlock the phone to figure out where that sound was coming from. I know there are some limitations, but I would expect Hotmail to show the envelope.

Why doesn't my Hotmail account show a lockscreen notification envelope?

  • Is this for the "main" live account associated to the phone?
    – Rowland Shaw
    May 24 '12 at 15:24
  • This is for an additional Hotmail account and is not the main live account.
    – row1
    May 24 '12 at 15:28
  • I use the main Live ID as e-mail account and the envelope is shown. May 24 '12 at 16:14

There are only 5 slots on the lock screen available for notifications, and of those only 3 are for email. 1 of those is dedicated for your Live account.

The way it is determined is by the order you added them. You will need to remove/re-add the accounts in a different order if you want to have the Hotmail account there (you will lose a different one, of course) or link email accounts.

I have 4 accounts (Live, Gmail, Hotmail, Google apps) but linked the Gmail/Hotmail accounts so I get notifications for all accounts. The downside is the linked account doesn't show which account has the email. You just get a notifications saying there is one. It is better than nothing though.

Original Source. Highlight posted below.

...There are only 5 "slots" on the lock screen for notifications and they are, moving left to right:

  1. Missed calls/voice mail.
  2. Text messaging.
  3. Primary Windows Live ID email.
  4. Email account #2.
  5. Email account #3.
  • 1
    WTF Amazing answer. I did't know you can have 3 email notification. May 24 '12 at 17:47
  • Great answer for a completely mental implementation. It is a shame that I am wasting slot #3. Hopefully WP8 will completely overhaul notifications.
    – row1
    May 25 '12 at 0:20

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