I am unable to update my Lumia 620 to the latest Lumia Cyan update.

Although the Nokia support site says that the release is available in India for the Lumia 620, no notification has popped yet for me.

Furthermore, when I try to look for updates manually by going to Settings > Phone Updates > Check for updates, it shows Your phone is up to date.

  • What OS version do you currently have installed? If you've updated to the 8.1 Developer Preview, you'll either have to wait for an additional fix for a BitLocker issue, or roll back to 8.0.
    – Indrek
    Aug 26 '14 at 12:59
  • I am currently on Lumia Black,I never installed Developer Preview Aug 26 '14 at 13:32
  • When you go to settings -> about, what does it show underneath the Model, above the [ more information ] button?
    – Rowland Shaw
    Aug 26 '14 at 17:25
  • It Shows following four fields:Name,Model,Software,Screen Resolution .And for the Software it is showing as Windows Phone 8.0 Aug 26 '14 at 17:46
  • Do you have a data plan? By that, can you get to other items online from this phone?
    – jp2code
    Aug 26 '14 at 20:52

The short answer is: you'll have to wait a bit longer.

Even if you bought a phone in India, the phone may not report itself as an "Indian" Lumia 620. There are many different versions of the software for each part of the world.

For example, I live in Ireland but the Lumia devices I own run German, UK and U.S. software versions. That means the release schedule for Ireland does not apply to my devices.

If you don't want to wait for the proper release of Cyna + 8.1, you could always join the Dev Preview programme.

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