Windows 8.1 PC not detecting my Windows Phone 8.1. It's just acting as a charging point. Is there any fix for this?

  • 1
    Look in Device Manager - does your phone show up under "Portable Devices" and/or "Universal Serial Bus devices"? Also, which phone do you have?
    – Indrek
    Aug 29 '14 at 6:26
  • Also, try this solution from a related issue. Aug 29 '14 at 16:02
  • Try unplugging it, remove it from device manager (on PC), reboot your phone, and plug it in again. Also, have you tried the Windows Phone App?
    – RareNCool
    Aug 29 '14 at 18:56
  • Neil, @Drowun - tried those, nothing changed
    – N K
    Aug 30 '14 at 18:20
  • Device is showing under other devices. Model Lumia 620
    – N K
    Aug 30 '14 at 18:22

Check inside the usb port that the central "pins" have not bent to one side or the other. If they have bent you will get charge but no data which can cause this issue. Carefully push them back to the centre with a pair of tweezers and you will be up and running again.

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