I'm dealing with a big problem regarding to the connection between my Windows 8.1 Pro N (x64) operating system and my new Windows Phone "Nokia Lumia 930".
What I want to do is to access data (music, pictures etc.) on my phone through the explorer, but every time I plug in the (original) micro-usb cable to my computer my phone doesn't show up under "computer".
Note: I have all latest updates for my phone as well as my operating system. There was no need updating the wp8.1 os because it was already up-to-date!
After taking a quick look under the device manager i noticed that my phone is mentioned under "other devices" together with an exclamation-mark (error code 28). So the driver is missing, but isn't this a plug&play device?
What I tried so far:
- re-plugin the phone to the computers usb port multiple times
- using different usb ports of my computer
- using another micro-usb cable