I have tried adding whatsapp into my phone but it didn't happen while logging in to the account an error appeared saying:

We are unable to connect, make sure you have a good reception, if you do the problem may be at other end. Wait for a while and try again.

I have been trying for three hours, can any one help me?

  • Make sure the time and date is correct on your phone. Also, visit the WindowsPhone.com website and confirm your account is working. – Neil Turner Aug 29 '14 at 19:05
  • @NeilTurner yes time is not correct, can you guide me to set the time and date – agha rehan abbas Aug 29 '14 at 19:07
  • thanks, i got it i.e. got my time and date corrected and its working now – agha rehan abbas Aug 29 '14 at 19:12
  • Great, I'll put that as the answer – Neil Turner Aug 29 '14 at 19:34

Make sure the time and date on your Windows Phone are correct. If they are not, you will be unable to purchase or download apps.

To change the time and date, look in Settings > Date+Time. You may need to turn off the "Set date and time automatically" option to set the time/date manually.

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