I am unable to update the audio settings (equalizer) in my nokia lumia 625 device. It get downloaded but its not updating. When i click the audio in settings its not opening the menu even. Please help.

list of problematic application

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    This looks like you might need to get this fixed at a service centre, if you've already tried a factory reset, I'm afraid – Rowland Shaw Oct 8 '14 at 9:47

Seeing an absolute path in your settings seems like a more serious issue. As far as I can tell you have following the options:

  • First, try a soft reset. It propably won't fix your issue, but it can be done quickly and perhaps you're in luck.
  • After that, try another hard reset without restoring your backup. That fixes most of the problems resulting from WP8.1 updates.
  • If that does not work, try restoring your OS using the Nokia Software Recovery Tool
  • If your problem still exists, you'll need help from Nokia / Microsoft.
  • Thanks a lot for your suggestion. I will try. N can u please help me in the procedure of hard reset. – shahul hameed Oct 9 '14 at 18:51
  • Simply go to Settings -> about -> reset your phone. Remember, this will delete everything on your phone. – Thomas Oct 9 '14 at 20:39

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