Suddenly, FaceBook on my WP8.1 Lumia 1020 has started crashing every time I try to open it, just after it starts loading content.

It did this once before and I fixed it by removing the app and reinstalling but this seemed to add a load of duplicate contacts where it tried to link my phone and FB contacts and if it does the same again, soon my phone will be a total mess.

Any suggestions? Is it even a known bug? Where do I go to report it?

  • Are you using the beta or the stable one? Oct 15, 2014 at 21:21
  • Use the in-app feedback.
    – whihathac
    Oct 16, 2014 at 0:44
  • Can you check which version of facebook app you are using? Latest stable build from facebook is If you need an update, get it from store. See if it helps.
    – mesbahuk
    Oct 16, 2014 at 3:36
  • My phone is set to auto-download new updates and reports everything is up to date. How can I tell what version I've got?
    – Mr. Boy
    Oct 16, 2014 at 7:54
  • @whihathac In-app feedback from an app that crashes every time I load it?!
    – Mr. Boy
    Oct 16, 2014 at 7:54

1 Answer 1


If you experiencing issues with an app, in general, you could write a review in the store and explain that the app constantly crashes, even after reinstalling, etc. Responsible app developers do monitor the reviews, and do now have the option to reply when it's relevant.

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