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My touch and network+ app is crashing in Lumia 620 after updating to WP 8.1. Any suggestions how can it be fixed?

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  • Is it updated to the last version? Did you try reinstall it?
    – Manuel Durando
    Oct 17, 2014 at 7:20
  • Yes it is updated.. And I also tried reinstalling.
    – Nisha Priya
    Oct 17, 2014 at 8:38
  • I asked because I have the same phone and when I updated to WP 8.1 (months ago) I remember one of the defaults App to crash on start. I also remember that lots of default Apps needed to be upgraded but the Store notified me of available upgrades only after some hours (and if I checked manually before, no update was showed).
    – Manuel Durando
    Oct 17, 2014 at 9:40
  • Sir but my phone is updated to latest version and also the default apps but still I m facing this problem
    – Nisha Priya
    Oct 17, 2014 at 17:43

2 Answers 2

Reset to default
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If the apps are all up to date your only option is to do a hard reset as you can't uninstall / reinstall those apps manually. A hard reset usually fixes all issues caused by the WP8.1 update.

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  • Okay sir. Thank you. I also think i m left with this as the only option.
    – Nisha Priya
    Oct 20, 2014 at 17:54
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Go and download sysapp pusher and install the feature from there. That might fix it.

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  • Already done..didn't worked
    – Nisha Priya
    Oct 20, 2014 at 15:47

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