I don't speak English, but I would try to do my best since I can't find a solution to my problem on other forums. This weekend I was using my Nokia Lumia with no problem, but suddenly the camera stopped working. Every time I try to open it, it just closes, no matter if I use the offical application or another one. I have a Nokia Lumia 1020, here are some specifications shown on the information: Model: Nokia 909 Software: Windows Phone 8.1 Update OS Version: 8.10.14176.243 I'm using the Preview for Developers.

I hope someone can help me!

  • 1
    Have u tried restarting, soft reset ? Also is there enough storage space ? Oct 22, 2014 at 20:43
  • Lumia Camera app needs more time to open compared to the default camera app. And may be you have a small space of memory Oct 23, 2014 at 5:02
  • Do hard reset... It will working.
    – user9617
    Nov 17, 2014 at 11:01

1 Answer 1


This is what you can try:

  • Remove and reinstall the Nokia Camera app
  • Check if you have enough free space (like Nisha said)
  • Do a soft reset
  • If that doesn't work, try a hard reset
  • if that doesn't work and you don't necessarily need the Preview, use the Nokia Software Recovery Tool to revert to the latest stable version
  • I've tried soft reset and hard reset, and after reset obviously there's enough space then also, Camera is not opening. May 12, 2017 at 15:58

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