I have no sounds during calls, neither incoming or outgoing, no sounds for music or anything at any time on my Nokia Lumia 630 (Windows Phone 8.1). How can I fix that?

  • 1
    I assume you've tried pressing the volume up button repeatedly?
    – Indrek
    Nov 2 '14 at 7:37
  • 1
    Is this through the speaker, headphone jack, via a Bluetooth headset, or all three?
    – Rowland Shaw
    Nov 2 '14 at 7:55

First, try a soft reset.

If that doesn't help, you should contact Nokia Care.


You can download sysapp pusher and check for update audio setting http://www.windowsphone.com/en-us/store/app/sysapp-pusher/19d44d9e-f18e-4df1-9bce-36335242ed2e

If it not fix your problem, you can try to restart or reset your phone.

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