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I got my Nokia Lumia 520 5 months ago and I has been fine until now. Any headphones/earphones I plug in are not being accepted and music just plays out normally without earphones... I tried restarting my phone but it didn't work. Please help

marked as duplicate by Indrek, Neil Turner, Vitor Canova Dec 16 '14 at 1:16

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Try doing a soft reset and also double check your headphones work on another device. If that doesn't work you'll probably have to send in your phone to Nokia / Microsoft services. However before you do that, also try a hard reset.


Sometimes pocket lint can get in the headphone jack and needs to be removed. Use a flashlight to look down the hole. You should be able to tell that there is something in there or not.

If it is some pocket lint and if you are really careful, you can insert a thin paperclip to remove any fuzz.

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