This is actually a follow up question to Cortana error "I'm sorry, but I can't speak your language" in Canada

I am following Microsoft's document http://www.windowsphone.com/en-ca/how-to/wp8/cortana/cortana-alpha and installed latest Preview for Developers. I think I have met all requirements.

OS Version

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It is later than 8.10.14214.329 as needed.

Language Setting

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English Canada is the first one in list.


enter image description here Canada is my region.


enter image description here English US is the speech as required.

With all the settings when I run Cortata I still got error message I'm sorry, but I can't speak your language.

Any clue?

  • Please add the new information to your existing question instead of posting what's essentially a duplicate question. – Indrek Dec 26 '14 at 17:59

The root cause is that the English (Canada) language package was removed by manufacturer. See http://answers.microsoft.com/en-us/winphone/forum/wpdp-wpcortana/cortanta-still-not-work-in-canada-with-latest/d7036ea8-e459-409d-9ac5-92a608d32dc6 for details.

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