I have a Nokia Lumia 1520.3 running WP 8.1 with Lumia Cyan. I was given the option of storing media files to SD memory instead of internal phone memory. When choosing SD memory the files are sent to the SD card, however internal phone storage shows empty folders labeled as follows:
- Internal Phone Storage
I am unable to remove these empty folders from the internal storage. The error given is:
These folders are write protected, remove write protection and try again.
How does one remove the write protection on a Windows Phone 8.1 device? I have tried disabling all sync and backup and made sure the folders are not in use. There is no option for properties to disable write protection when connected to a Windows 8.1 PC. Please clarify if this is possible.