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It was 30 mins for required password timeout that I set few months ago. Yesterday I noticed that phone got locked each 3 minutes and required password settings has only 4 options (each time, 30 sec, 1 min, 3 min). How does this thing happened. Is there any way to get my previous settings?

  • Have you upgraded your phone since then? What's your current OS version? On my Lumia 920 I have the "30 minutes" option for both screen timeout and password required. – Indrek Mar 5 '15 at 5:13
  • 8.10.14219.341 with Denim – N K Mar 5 '15 at 7:05
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    Are you connected to an Exchange server that enforces a security policy? – Rowland Shaw Mar 5 '15 at 7:19
  • I just configured my company mail (not the workplace account). – N K Mar 5 '15 at 7:21
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It sounds like your company enforces a security policy on devices that are connected - you may see that the option to turn the password off is also disabled. This is the case with my employer's connection, although they allow up to 5 minutes before requiring a password.

If you remove your work email account, you should see the restrictions lifted until you add it back.

If you think three minutes is a little over cautious, then you need to speak to your IT department, and make the case to get it extended.

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