2

The keypresses to take a screenshot on Windows Phone 8.1 (Nokia 925) are not working for me.

If I hold Volume Up and press Power, the screen goes blank (as if I just pressed Power on its own).

If I hold Power and press Volume Up, I get the Slide Down To Power Off option.

| improve this question | |
  • 2
    Have you tried pressing Volume Up and Power at the same time, rather than holding one of them down first? – Indrek♦ Mar 11 '15 at 11:18
  • 1
    Does your Volume Up button work otherwise? Possibly it's broken... – RareNCool Mar 11 '15 at 14:52
5

The timing has to be quite good - you have to press volume up and power at the same time - if the presses are too far apart in time, it will treat the press as the first button you pressed, rather than taking a screenshot.

| improve this answer | |
  • What exactly do you mean by "at the same time"? I can hold down either button, and press the other up to a half-second later, and it still registers. (I realize half a second isn't a terribly long time, but for something like this, it is rather long.) – RareNCool Mar 11 '15 at 14:54
  • I mean "close enough to fall within the tolerance that the devloper chose for this" - on my phone, my estimate of half a second results in the volume turning up, or the screen going off... – Rowland Shaw♦ Mar 11 '15 at 14:57
  • Half a second seems too long on my 925, but pressing the two buttons at precisely the same time is now working, thanks! – Joe W Mar 12 '15 at 12:46
  • @RowlandShaw Well my half-second might not be quite right :) – RareNCool Mar 12 '15 at 18:38
  • I am pressing the buttons at the sametime but its telling me couldn't take screenshot i need urgent help please – user23820 Aug 23 '16 at 1:15
3

Use your two fingers to do this. The tolerance for pressing the both keys should be less than your current situation.

| improve this answer | |
1

It may take a little practice, because you can't hold one button and then press the other, even for a millisecond. I use two hands, and click both the power button and volume up button together rather firmly at the exact same time, as if it'one.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.