I've attempted to downgrade from Windows 10 to Windows Phone 8.1 ... and somewhere along the way it got an error and now i'm stucked on a red nokia screen. Has anyone tried to completely reinstall the OS on the phone before?
My phone is Lumia 635.
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Sign up to join this communityI've attempted to downgrade from Windows 10 to Windows Phone 8.1 ... and somewhere along the way it got an error and now i'm stucked on a red nokia screen. Has anyone tried to completely reinstall the OS on the phone before?
My phone is Lumia 635.
After trying to restore my phone several times, I was able to reset the phone OS back to Windows Phone 8.1 Cyan on Lumia 635 using the Windows Phone Recovery Tool.
This is url to download the recovery tool -> http://windows.microsoft.com/en-us/windows/preview-backup-restore
I had a lot of trouble when I upgrade. But I reset the phone after the upgrade. Settings> About> Reset. Now everything works.