I have a Lumia 930 which is on Cyan. Whenever I check for updates, it gives this error:

We are currently unable to check for updates. (801881e4)

I've searched and the only solution provided in forums, ... is setting the correct date+time. I have set it correctly (switching off setting it automatically) and checked it again and again with no luck!

Does anyone know a solution to this annoying problem?

  • 1
    Are any other Microsoft services not working correctly (store, outlook)?
    – Thomas
    Apr 2 '15 at 9:55
  • @Thomas, outlook account syncs (after some retries). But store also gives error: we are currently unable to perform your request (or something like this) with error code: 80070020
    – Mahm00d
    Apr 2 '15 at 10:46
  • This could acutally be a temporary issue with Microsoft services. Since when is this a problem for you?
    – Thomas
    Apr 2 '15 at 13:32
  • @Thomas, I doubt it. I checked with a Lumia 520 (previously updated to Denim) and both the update checking and app downloading works fine. I just bought this phone yesterday and it has the problem since the first boot...
    – Mahm00d
    Apr 2 '15 at 14:13
  • Have you gone to Settings > Email + Accounts and tried syncing the account, or making sure there are no errors with it?
    – RareNCool
    Apr 2 '15 at 14:33

OK. I was able to solve the problem. I thought I put it here so it may help others as well.

The issue was actually with the date+time and the outlook account, but not like the forums suggested:

The problem was that I had set up the account manually (from settings, not from when accessing store, ... asks to sign in) and set the date+time after the account was already set up.

So, here's how it was solved:

  1. I deleted the account from settings.
  2. I made sure date and time was correct.
  3. I opened the store and it asked for the account, so I sign it right there and ... voila! Everything was working!

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