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When call initiated the phone hangs; it gets stuck. To end the call, it has to be turned off, and when turned on, there is no call issues for 3 or 4 times. If any one calls me it comes as not reachable. What is the solution for this?

  • Have you tried a backup and factory reset of the phone? – Rowland Shaw May 6 '15 at 8:20
  • Ya i have done it.. but the problem exists... If someone is calling me its coming as not reachable – vaishnavi v May 6 '15 at 13:59
  • Is your handset one from your network operator, or is it a generic version for your country? – Rowland Shaw May 6 '15 at 14:28
  • Couldnt understand... I bought nokia lumia 630 dual sim from Nokia shop in India – vaishnavi v May 6 '15 at 16:14
  • One week before OS updated to lumia Denim.. whether this causes any issues.. – vaishnavi v May 6 '15 at 16:32

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