This question already has an answer here:

I am not a child but when I try to download any app a message appears on my screen that I should ask my parents to create a family set up I am very upset please help me

marked as duplicate by Neil Turner, Thomas, caschw, Vitor Canova Jun 15 '15 at 15:55

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.


Verify the date if birth you have entered when creating the Microsoft Account - you are registered as a minor. Try changing the birthdate (if you are in fact older) or get your parents to set up a family account. Otherwise you'll need to create a new Microsoft account.

Not the answer you're looking for? Browse other questions tagged or ask your own question.