Questions tagged [8.1]

Questions relating to features introduced in Windows Phone 8.1

68 questions with no upvoted or accepted answers
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6
votes
2answers
721 views

Existing WiFi connections need restart to work

I currently have a Nokia Lumia 930. The major annoyance at the moment is that at times it just wouldn't connect to any existing network unless restarted. Turning WiFi off and back on doesn't solve ...
5
votes
0answers
1k views

Microsoft Account not able to sign in after factory reset - Error 80070050

So i was using lumia 720 as a daily driver. Downloaded many apps recently through store. But now after factory reset when I try to sign in the microsoft account it says - ( Can't connect . We can't ...
4
votes
0answers
58 views

How to download profile image?

There is an entry in the People (contact entry) and it has a profile image set. The original profile image has been lost and I would like to get hold of that image. I searched on the Live online ...
3
votes
0answers
133 views

my windows phone won't charge whlie on only while off

So I plug it up and it charges until it turns on and then stops why is it not charging I've tried changing chargers and turning it of but it doesn't work
3
votes
0answers
3k views

Whatsapp Search option does not work

I'm using a Lumia 1520 (Windows phone 8.1). The Search option in WhatsApp does not seem to work. Whenever I try to "Search Chats, contacts, and messages", it just shows loading sign, but never really ...
3
votes
0answers
87 views

How to get an app off the recent list when sharing files?

When sharing files, recently used apps are supposed to be listed at the top, under the "recent" heading, with the rest below, under "more". My problem is that the "recent" list includes an app (...
3
votes
0answers
240 views

Restore WP 8 to another backup after it has been restored already?

I was using WP 8.1 from Developer Preview and used the Backup feature. After I had to send my phone in for repair I got it reset to 8.0. The initial setup wizard offered me a backup that was several ...
3
votes
0answers
394 views

Windows Phone 8.1 Developer Preview FM Radio got the 'white sound'

I'm using Nokia Lumia 920, when I'm turning on the FM Radio in my windows phone, then I change the frequency that I want to listen, then I just can't listen clearly instead of there're the "white ...
2
votes
0answers
112 views

Windows phone 8.1 storage fail

My mother phone was running out of space for a long time. She tried to install some stickers app from windows phone and obviously due to lack of storage it is stuck in the process. From that point my ...
2
votes
0answers
48 views

Tasks due dates not showing in calendar

Is there a way to show tasks that have due dates in calendar/agenda as well on WP 8.1? Reminders aside, now I have to check the calendar and tasks separately not to forget to do things.
2
votes
0answers
130 views

Problematic Lumia 1020 and 620

I ran W10M build 10586.164 on my lumia 620. Did a hard reset , and restored from the backup that was made in 8.1. Had issues on the build like battery drain , used to lag and all , so I reverted back ...
2
votes
0answers
81 views

Add quick actions trought editing file system

How can I add more quick actions on my Windows Phone 8.1 Lumia Denim? Quick actions are: I have full access to file system of my phone (Lumia 820) from pc so I can edit files. Does anyone know which ...
2
votes
0answers
64 views

Nokia Lumia 920 Group Text Issues, receiving Pic Message issues

In my Nokia Lumia 920 when I am receiving a group text or picture messages, the message received is Media Content in this message. When I try to open it reads get media content now, but once you ...
2
votes
0answers
817 views

No apps will open except Internet Explorer

I have a Nokia Lumia 630 with Windows Phone 8.1. Since last night, the only app that will open is Internet Explorer. When I try to open Phone, Messaging, or any other app, it just flashes back to the ...
2
votes
0answers
111 views

Is it possible to make birthdays appear as "free" instead of "busy" in the calendar?

I have a Google account containing my contacts. This automatically generates a Birthdays calendar (in the same Google account), with all the birthdays of my contacts. If I choose to display this ...
2
votes
0answers
750 views

Restrict outgoing calls

I'm searching for a way to limit outgoing calls to whitelisted numbers. It should be possible to remotely modify that whitelist. I've already tried to push a policy to the device using Microsoft ...
2
votes
0answers
740 views

Delete Internet History

I have some autocomplete options when I am typing in web addresses in Internet Explorer that I cannot seem to get rid of. The addresses came over from my android phone when I used Transfer My Data to ...
2
votes
0answers
163 views

MSN Health & Fitness doesn't save data

I'm using MSN Health & Fitness as pedometer. Everything was fine until recently. I noticed app is not saving data anymore and I have lost data for past 3 days. Today I discovered that pedometer is ...
2
votes
0answers
818 views

notification sound when checking airtime balance

Everytime I check the balance on my phone or do cellphone banking there's an alert. How do I put this on silence or off without turning the ringer off?
2
votes
0answers
96 views

Health & Fitness stores bicycling workout as a run

I've started using my bicycle get to work and I thought let's try out MSN Health & Fitness. I got on my bike, started the app and did the following: Clicked GPS Tracker Selected Bicyling Clicked ...
2
votes
0answers
158 views

App Corner Not In Settings Menu

I want to enable apps corner, but when I go to Settings it isn't there; it skips from VPN to Workplace. How do I get it on there? Here is a ScreenShot:
2
votes
0answers
897 views

"Action Needed" app won't install to phone after removing faulty SD card

I have a Nokia Lumia 530, and I tried installing the app Trivia Crack to it. It's nothing wrong with the app itself, but the problem is that I had a faulty MicroSD card. So I did what people did when ...
2
votes
0answers
138 views

Quick Actions greyed out?

The quick actions in my phone's action center are greyed out and I can't use them: I have a Nokia Lumia 521 with Windows Phone 8.10.14219.341. I tried a hard reset and it still doesn't work. It was ...
2
votes
0answers
1k views

Cannot download maps

I want to download maps for my region (Russia), but when I start to download maps, I get this error: We can't reach the maps library at the moment. Make sure flight mode is turned off and check ...
2
votes
0answers
218 views

"As items arrive" option not available when adding Exchange account

I recently reset my WP8.1 Lumia 1020. Previously I had several Google email accounts and one Exchange email account (for work, who run their own private Exchange server). All of these were set to ...
2
votes
0answers
4k views

Cannot download email, error code 80048830

I have a Nokia Lumia 520 with Windows Phone 8.1, and I can no longer download email messages. When I try, I get an error with the code 80048830. How can I fix this?
2
votes
0answers
946 views

Wi-Fi is automatically turning off whenever the screen locks itself

I have a Lumia 730 and the Wi-Fi is automatically turning off whenever the screen locks itself. This is very annoying because I am not getting Whatsapp notifications when the phone is in my pocket. I ...
2
votes
0answers
424 views

maps are not available after updating lumia 625 to wp8.1

After updating my phone from WP8 to WP8.1, Maps will not open - it just say "Maps are not available on this phone". What can I do?
2
votes
0answers
3k views

Keep getting a white cloudy spot on my phone screen

On the top right hand side of my screen, every so often I’ll get this white cloudy spot on my phone. I don’t think it’s a stuck pixel because it’s cloudy and it doesn't appear to be a single pixel. ...
2
votes
0answers
91 views

Windows 8.1 update replaces ".co.uk" button with ".com" button

I have a UK Lumia 1520 which has recently been upgraded to Windows 8.1 through the Over-the-air update mechanism. The developer preview was not installed on this phone. The keyboard used to have the "...
1
vote
0answers
62 views

How to block site security certificates on Internet explorer?

Since three days, I have been facing problem using internet on my Microsoft Lumia 535 with windows 8.1 as OS. It was normal before that. I removed and put the battery back. Since then, it is showing a ...
1
vote
0answers
520 views

Video player crashes running video in WhatsApp on Windows Phone 8.1

My Microsoft Lumia 540 running Windows 8.1 has issue with WhatsApp. WhatsApp application crashes after running any video 2, 3 seconds. I have tried re-installing Windows 8.1, tried restarting the ...
1
vote
0answers
219 views

WhatsApp opt-out on Windows Phone 8.1

Having switched back to my Lumia 735, I went looking for the opt-out for sharing in WhatsApp, but the option isn't even there. Does WhatsApp remember that I opted out on my Windows 10 phone? Or do I ...
1
vote
0answers
124 views

Recovering lost texts from "Mobile Operator: Couldn't get message"

I often erroneously receive MMS messages from "mobile operator." It gives me the option to download the message, but downloading it has a 100% failure rate and just changes the text to say "Couldn't ...
1
vote
0answers
29 views

Unable to complete Calendar sharing

This problem is occurring on 2 phones: a Lumia 810 running 8.0 and a Lumia 635 running 8.1 . Both behave similarly. I have successfully shared 3 outlook calendars (doing so on my computer.) 2 are with ...
1
vote
0answers
52 views

Syncing People 8.1 to PC

Stupid question but how on earth do you get 'people' (contacts) on a windows 8.1 phone to appear on a windows 10 pc? Both are logged in with the same account of course. Basically I only have one ...
1
vote
0answers
75 views

How to make the most of the Lumia 1020 Camera?

The camera is the showpiece of the 1020 but frankly, these "lenses" confuse me. There's a Nokia and Lumia camera app which appear very similar, for a start. And then I read somewhere that the camera ...
1
vote
0answers
108 views

No data to free space in phone

I've been using a Lumia 620 for the last 2 years. Now my phone is getting slower and slower. I have moved all my data to the SD card, but it is still showing only 500MB out of 8 GB. When try to remove ...
1
vote
0answers
84 views

Internet Connection sharing with any AT&T MVNO

I have an unlocked AT&T 1020, an unlocked T-Mobile 521, and a Verizon 928 (not sure if it's unlocked, but it's worked with T-Mobile and Consumer Cellular). I'm using Consumer Cellular, an AT&...
1
vote
0answers
602 views

I can't backup my settings (and apps)

When I try to backup my settings on my Lumia 830 running WP 8.1 GDR2, after the upload bar reaches 100%, I always get the message: "There was a problem backing up your settings. Try again later." ...
1
vote
0answers
79 views

Does VPN auto-transition from Mobile Data to WiFi?

My VPN was active over my mobile data connection, however when I connected to a WiFi network (requiring a username/password), the VPN didn't transition to the WiFi and the mobile data connection ...
1
vote
0answers
143 views

Microsoft Band Bluetooth doesn't stay connected to Windows Phone

I just purchased a Microsoft Band yesterday, and after I set it up with my Lumia 635 with Windows Phone 8.1, I found that the watch kept disconnecting from the phone's Bluetooth, but it only ...
1
vote
0answers
780 views

Is it possible to use internet over USB to pc from Lumia?

I want to share my mobile internet to my pc through USB cable. I have Lumia 820 and OS is Windows phone 8.1
1
vote
0answers
70 views

Remove Cortana cards temporarily

When I'm using Cortana, often I'll see some news articles recommended (through the suggestion well, not search), read them, and close Cortana. When I re-open Cortana, say an hour later, I'll get ...
1
vote
0answers
34 views

upload photos from other nested folder in Lumia 820

How to access other folder while uploading photo from WhatsApp as I am having nested folder structure inside picture folder.
1
vote
0answers
209 views

Windows phone does not open inappbrowser after pdf download

Into Windows Phone using Ionic Framework to create an App, i could not open a pdf file using inappbrowser, into Android it work´s fine. On controller i do use : $scope.showNewPdf = function() { ...
1
vote
1answer
997 views

How can I identify all background apps currently running?

My battery drain has jumped from 2.3% per hour to 6.1% per hour and the screenn is as dim as I can possibly make it and only WiFi and Cellular are currently running. Essentially nothing has changed ...
0
votes
1answer
384 views

Nokia Lumia 830 and interop guide

I'm a complete noob when it comes to smartphones - I just recently bought my very first one, the Nokia Lumia 830 (the only reason I'd never had a smartphone before was that I found the operating ...
0
votes
0answers
439 views

Turn on Nokia 625 without power button

Last day my phone (Nokia Lumia 625H) power button is broken somehow. This morning when i open instagram in my phone, it suddenly crash and turnde off. How can i turn on my phone ?
0
votes
1answer
1k views

Want to downgrade WP 8.1 but USB is not recognized on PC

So I wanted to downgrade my Lumia 1020 from WP 8.1 to 8. Unfortunately the phone is not recognized on the PC (tried Windows 10 Enterprise, Windows 8 and Windows 7). I suspect Windows Phone 8.1 is ...