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Questions tagged [backup]

For questions relating to backing up your phone.

0
votes
1answer
27 views

very important text messages microsoft lumia 535

I had to do a factory reset on my Lumia 535. I dont think I backed anything up as I had no contact and backup app. If my text messages were saved to the cloud etc where would they be or what other ...
0
votes
1answer
41 views

How to backup Lumia 930 without screen?

I have a Nokia Lumia 930 which has a broken screen. I want to perform backup but my computer doesn't recognize the phone over USB. How can I backup my phone? Thank you
1
vote
1answer
40 views

Restoring game progress from SD card

My mother's wish was to continue to play Candy Crush Saga on her Nokia Lumia 735, WP 8.1 Update 2. She has played the game for over a year. I made a copy of her old SD card, put the contents onto a ...
0
votes
0answers
484 views

How to restore a previous Whatsapp backup on Windows 10 Mobile?

I need to restore a previous WhatsApp messages backup on a Windows 10 Mobile phone. I can see the previous backups in the directory SD card\WhatsApp\WinPhoneBackup, but the current (i.e., latest) ...
1
vote
0answers
337 views

Where does Windows 10 Mobile store SMS messages?

I'm trying to sync text messages between Android and Windows 10 Mobile, or at least have a solution to move them from Android to W10M and preserve all formatting. (My main device is Android, but I ...
1
vote
0answers
52 views

Photos do not back up to OneDrive

Nokia Lumia 520 with Lumia Denim. I have three Windows Phones (all 8.1) and two of them back up photos to OneDrive, but one does not. I have of course turned on this feature, and I only connect via ...
1
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1answer
696 views

Can't backup WhatsApp on Onedrive

Could not backup WhatsApp on Onedrive with a Lumia 530 phone. Any possible solutions ?
0
votes
1answer
21 views

SD Card corrupt

I get for quite some time message my SD card is corrupt. So what I did: Made a backup of my SD card Put the files back However, I noticed only the data is restored, all apps are gone ... is there a ...
2
votes
1answer
399 views

How do I get rid of a huge whatsapp backup that just won't delete?

There's a WhatsApp backup on my Windows 10 mobile's memory card that won't go away and it's taking up over 6GB of storage space. I've tried many times to delete the folder and the sub folders + files ...
0
votes
1answer
161 views

How to back up ringtones on cloud in windows 10 mobile?

I have many custom ringtones from many apps some of which have been pulled from the store while some ringtones belong to deleted audio files. So, is there anyway that I can get those ringtones backed ...
0
votes
1answer
610 views

How do I reset to factory settings on my Lumia 950? [duplicate]

I was stuck at 21% in my restore with a new Lumia 950. I kept getting this message box with two buttons "Don't Restore" and "Try Again". The message ends with: "...If you tap Don't restore, you won't ...
1
vote
1answer
843 views

How to delete sms backup?

I recently upgraded to a Lumia 950 on windows 10 (previously had a Nokia 930 on windows 8.1). I noticed my backed up text messages were duplicated and sometimes tripled on my new phone which causes ...
1
vote
0answers
48 views

How to back up an app which is no longer on store? [duplicate]

Calc Pro, a basic MATLAB programming app, I had installed on my phone a couple of months ago. Now it is not available in store as I receive error message code 1 when I tap on the app in My Library in ...
1
vote
1answer
56 views

Changed to new Windows Phone but can't recover my backup

I just changed from Windows Phone. I did a backup on the old one but on the new one, I had no WiFi, so I logged in to my Outlook account later. Now I don't know how to recover my backup (for the apps,...
5
votes
1answer
2k views

How to remove unavailable app from the app list after phone restore

I have changed my Windows phone recently. When setting up the new phone I performed restore from my backup. This installs all apps you had installed on the previous phone. The problem comes with apps ...
7
votes
1answer
182 views

how to move backup from Nokia 808 to Lumia 1020

I have a Nokia 808. Whatsapp informed that their app will not be available on Symbian OS after 31-12-2017. Lumia 1020 has no memory card no any other phone directory, So how can i move WhatsApp backup ...
8
votes
1answer
636 views

Move game progress to another phone

I want to change my Lumia 820 to 650 and I want to move my games progress. Most games havent sync with fb or other storage. How to move game progress to another phone?
11
votes
2answers
442 views

Backup always fails at 96%

I have a Lumia 1020 with Windows Phone 8.1 Update 1 in it. Since some months now, I cannot backup with my Microsoft account, because the backup fails at 96% with the usual generic message. Before that ...
5
votes
1answer
360 views

Where is the Isolated Storage located on Windows Phone?

Last year I installed a preview of Windows 10 for Phone (version 10.0.10149) on my Lumia, and it broke both WiFi and the cellular network. Thus I was not able to use the phone or update it with newer ...
3
votes
1answer
114 views

Why don't pinned email account notifications work after moving to a new phone?

I had a number of email accounts pinned to my start screen on my old phone that was running Windows Phone 8.1. When I was setting up my new phone, running Windows 10 Mobile, I was asked if I wanted ...
2
votes
0answers
806 views

Backed up text messages are duplicated after Windows 10 install

I backed up my text messages to OneDrive before upgrading to Windows 10. Now all of the backed up messaged are being displayed twice. This does not happen for messaged received after the update. I ...
2
votes
1answer
559 views

How to recover data from broken phone broken? [closed]

My Lumia 535 is broken and I forgot my Microsoft account username and password. I have the IMEI number and MAC address - how can I get my all data off the phone?
4
votes
2answers
178 views

Get rid of applications, that were removed from App Store

I have received "cleared" Lumia 535 from service, after two week long fixup. Since phone was restored to factory defaults, first thing, that I did was to login to my Microsoft account and restore all ...
4
votes
1answer
98 views

Restore from backup after Installation

I made a Hard Reset in my mobile and mistakenly avoided the restore session while it asked me to restore or start afresh. I have my backups in Onedrive. . Is there any way I can restore it now. .?
3
votes
2answers
27k views

How can I retrieve a deleted conversation in my text messages on Nokia Lumia 635?

I had a whole important conversation in my text messages and I accidentally deleted it. I haven't backed-up my phone in two weeks, so I'm wondering if there's a chance to get back that conversation ...
1
vote
0answers
598 views

I can't backup my settings (and apps)

When I try to backup my settings on my Lumia 830 running WP 8.1 GDR2, after the upload bar reaches 100%, I always get the message: "There was a problem backing up your settings. Try again later." ...
2
votes
1answer
2k views

Is there a way to restore WhatsApp conversations after a factory reset?

I'd like to restore my present WhatsApp conversations when I'll perform a factory reset on my Windows Phone with WP 8.1. I tried once, but when I reinstalled it, the only conversation I got back were ...
1
vote
0answers
13k views

Is there anyway to find Whatsapp backup in a Windows Phone with no SD Card?

I don't know where my backup is stored in my Lumia 930. It doesn't have SD Card but the app is still able to make backups. I'm pretty sure the back ups can't go anywhere else but my phone, still I ...
3
votes
2answers
872 views

Restore a backup and keep apps saved on SD

I have to bring my own personal phone in assistance for a not-working button and I need to back up. (I do not know why, to my girlfriend, who took the same model for the exact same problem, they have ...
1
vote
0answers
143 views

Back up contacts, including profile pictures

Lumia 930 with WP8.1 Is there an app that backs up contacts including each contact's photo? I tried some apps but when I open the saved contact file (*.vcf) in Windows desktop, there is no picture.
0
votes
1answer
1k views

Accidentally deleted important SMS on Lumia 625, how can i get it back? [duplicate]

I've accidentally deleted an important sms from my Nokia Lumia 625. Anyone has an idea of how to recover it?
3
votes
1answer
244 views

How to sync video from my phone to any cloud service?

I have Microsoft Lumia and it sync photos automatically to onedrive, but it is not doing the same with videos. I want to keep my videos in sync with any cloud service, is that possible and which cloud ...
5
votes
2answers
14k views

Transfer Whatsapp from Android to Windows phone

I'm trying to transfer whatsapp data from my android phone to windows. I copied the 'whatsapp' folder from android storage to the root folder of windows and then installed whatsapp in windows and ...
2
votes
1answer
6k views

How to backup Viber messages?

Is there any way at all to backup Viber messages on Windows Phones? The standard backup feature on Viber is currently only available for iPhone and Android. Any workarounds to backup Viber messages?...
2
votes
1answer
119 views

Where do I find backed up pictures?

I was using a Lumia 1020 which I lost some time ago. Now I want to retrieve the pictures I had taken on it. I've been looking through the Windows Phone website for the past hour trying to find the ...
5
votes
1answer
65 views

What happen if I try to restore a bigger backup in a different phone?

I have a Lumia 920 32GB and just bought a Lumia 830 16GB internal memory but I can increase up to 128GB with an SD card. My question is: When I start the setup of the new phone it will start to ...
1
vote
1answer
4k views

Will all my contact details get delete if I reset my Lumia 525? [duplicate]

Unfortunately I delete some inbuilt apps like Calender, Podcast, BatterySaver etc in my Lumia 525. So I was not able to open any apps and not able to open email accounts in my mobile. I didn't find ...
1
vote
1answer
2k views

SMS Backup : where are sms that I've sent?

I've got a WP8.1 phone and I activated SMS backup a few days ago. After several tests, I can finally view my sms message on outlook.com via Category Filters. However, I can only see my received sms, ...
1
vote
1answer
103 views

Phone back from repair, do I have to manually add all accounts?

My Lumia 1020 was sent for repair and obviously was wiped first. I took a backup and when I plugged it back in was asked if I wanted to restore that backup - I said yes. But other than my contacts ...
2
votes
3answers
4k views

Can I back up text messages onto OneDrive AND delete them from my phone, Nokia Lumia 810?

Is it possible to backup my text messages onto the OneDrive AND delete these messages from my phone? I need space on my phone, Nokia Lumia 810, but I don't want to completely delete my messages from ...
5
votes
3answers
3k views

How to export “Messaging” from Lumia 930?

As the title says, I need to export messages to PC exactly as they are stored in the phone together with relevant metadata. How can I do that? I have a Nokia Lumia 930.
7
votes
1answer
2k views

Resolving problems with backup?

For about 2 months now, it appears that backup has been failing to backup correctly - If I kick off a manual backup, the progress works up to 98%, and then fails with a message "There was a problem ...
-1
votes
1answer
99 views

Backup Library albums on onedrive [duplicate]

How can I backup other albums in my PC library other than Camera Roll??
0
votes
1answer
222 views

I accidentally deleted the saved pictures album [duplicate]

I deleted saved picture album by mistake from my Lumia 820. Can I return it back with Zune app or something other ways? Btw I didn't activate the OneDrive service before deleting the album.
0
votes
1answer
382 views

What can be backed up with Windows Phone 8.x?

Similar: What can be backed up? I've read the above question, but the information is over two years old and doesn't specify a phone OS version. I'd like to see an updated list here, specifically for ...
2
votes
2answers
1k views

Backup and restore apps deleted from Store

My Lumia 920 is currently running the Black firmware, with the Windows Phone 8.1 Developer Preview. Other Lumia 920 owners in the household, previously running 8.0 on Black, were able to upgrade to ...
1
vote
1answer
2k views

Properly restore photos to Lumia 1020

I have just reinstalled the firmware on my Lumia 1020 in order to get Cyan (I was on 8.1 Dev Prev) and am now busy restoring everything. I had about 7GBs worth of photos on it, all of which is now on ...
3
votes
0answers
239 views

Restore WP 8 to another backup after it has been restored already?

I was using WP 8.1 from Developer Preview and used the Backup feature. After I had to send my phone in for repair I got it reset to 8.0. The initial setup wizard offered me a backup that was several ...
0
votes
0answers
128 views

How to extract SMS messages from Lumia 520? [duplicate]

I have a Nokia Lumia 520 with Windows Phone 8.0, and I need to extract all SMS messages between myself and another person. How can I copy the entire threads?
4
votes
2answers
498 views

I accidentally deleted the pictures album

I deleted saved picture album by mistake from my Lumia 820. How can I return it back? I didn't activate the OneDrive service before deleting the album.