Questions tagged [email]

Questions related to settings and usage of email on Windows Phone.

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Where is e-mail stored on Windows 10 Mobile?

I am searching for the *.eml files. I have system level access to the phone's filesystem.
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  • 11
0 votes
0 answers
35 views

Lumia phone Licence not recognised + no emails

Lumia 635, I have used this phone for more than 12 months with few problems. Over the last few months I get a message saying Licence not recognised, when I tap on Explorer logo it takes me to BT Fon, ...
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  • 1
2 votes
1 answer
131 views

problem with downloading apps

I am using Microsoft Lumia 535. I have problem with downloading apps in my phone. When I download it is showing to save my Microsoft account password. But I am not able to save my account password . ...
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3 votes
1 answer
229 views

How to forward a media file in Whatsapp

I want to download a media file from my email attachment and later forward the same from my whatsapp account. I am not able to view my downloaded media file. How do I forward the file from my whatsapp ...
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0 votes
1 answer
33 views

How to stop my personal name label appearing on emails sent from separate work gmail account

I have two separate gmail accounts on my windows phone: 1)My personal email with my own name. 2) A shared work email with the company name (an email used by 2 other people with access to the account). ...
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1 vote
1 answer
356 views

Outlook Email, Calendar, and People not syncing

I have a Microsoft account using (myEmail).outlook.com. I get this error message: Something went wrong we're having a problem connecting to m.hotmail.com. Contact a support person or your service ...
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  • 409
1 vote
0 answers
77 views

I cannot open the message and email apps? Nokia 635

I have a Nokia 635 phone. It will not open the message app (texting) or the email app and whenever I press their icons it just bounces immediately to the start screen. The emails show up in the ...
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  • 11
0 votes
0 answers
64 views

Reveal advanced settings of email account

My dad needs to access his work email. It's setup on his phone and working, but he needs it on the desktop. But the advanced settings are hidden, and I'm going crazy trying everything to get it ...
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1 vote
2 answers
2k views

Cannot sync Yahoo email

I have a Nokia Lumia 1020. It just stopped syncing my Yahoo email to my Yahoo app on the phone. It keeps asking for my password and telling me it's incorrect.
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  • 11
5 votes
1 answer
428 views

Phone not downloading media in whatsapp, not getting connected to FB through App, email not syncing. Messages can be sent and read in whatsapp

Phone not downloading media in WhatsApp Not getting connected to Facebook through App, email not syncing. Browsers are not connected to browse the Internet. Messages can be sent and read in WhatsApp. ...
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  • 51
2 votes
0 answers
64 views

Lumia 640 email client

I've just had my work phone upgraded to a Lumia 640, which is proving ok so far, however the one thing that is annoying me is the email client. I am restricted to default client by corporate policy ...
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2 votes
0 answers
69 views

Can't search Gmail

When I search for email on my phone (Lumia 800, WP 7.8), it has no results, even when I choose "search more in Google Mail" (which I assume searches mail on the server which hasn't been downloaded to ...
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  • 408
5 votes
1 answer
145 views

How to re-enable Google mail?

In attempt to downgrade my phone to be a bit more dumb during vacation, I disabled synchronisation on my Google account inside the email settings. I was a bit surprised when the email tile ...
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  • 331
7 votes
1 answer
516 views

Outlook notifications

Normally when I receive emails that goes directly to a folder the application does not notify of the new email unless I go to the folder and sincronize.. Is there any solution for this? The ...
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  • 643
3 votes
0 answers
51 views

Phone Attachments not working with a scheduled email

We have multiple Windows Phones deployed with several of our staff. We also have a system that sends out an automated email with a PDF attachment. The phones all have a PDF reader program installed. ...
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  • 131
3 votes
1 answer
134 views

Email and Download pictures issues

I have a HTC Trophy phone with Windows 7.5. I am unable to download my pictures from my phone to my computer. Actually when I connect my phone via USB cable it does not show on my PC at all. My PC is ...
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  • 31
1 vote
0 answers
78 views

where is the draft folder emails being sent to draft folder

I want to send e-mail from my phone but I keep getting a message saying can't send our in draft folder. Where is the draft folder please
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4 votes
0 answers
34 views

Lumia 735 with Windows 10 Mobile Gmail send button disabled [duplicate]

I have a Lumia 735 with Windows 10 Mobile installed. Ever since a few days ago, I can't send replies for emails from my Google account. If I create a new mail, the send button is enabled, but if I try ...
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  • 186
2 votes
2 answers
84 views

Message Dilemma

I accidentally put my mobile down. The whole back cover came out along with the battery. Once I put the battery back inside and restarted I started receiving all the messages and mails right from ...
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  • 319
5 votes
2 answers
610 views

How to enable smime for email?

My question is how to enable SMIME sign and encryption for standard email account (imap/smtp)? I want to automatically sign all out email messages and ecryption if possible for specified percipients. ...
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8 votes
1 answer
4k views

Send email button greyed out

Starting this morning, whenever I try to reply to emails on Windows 10 Mobile from my Gmail account, the send email button is greyed out: The funny thing is that if I create a new email, then the ...
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8 votes
2 answers
5k views

Free up space in Mail & Messaging after deleting mail accounts

I am using a Lumia 730 Windows Phone which I recently updated to Windows 10. The update is installed and the very next day it gives a message for more updates. When I try to install, my phone is out ...
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1 vote
0 answers
43 views

Choose where sent and deleted emails go in Windows 10 Mobile

On several iOS and Android email clients, you are able to choose which folder to use for sent, deleted and archived emails. I know this wasn't possible on Windows Phone 8/8.1 and so far I can't seem ...
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0 votes
1 answer
181 views

Is it possible to have a multi-line signature with HTML formatting?

The signature setting in the Outlook Mail app only shows a single line. How can I enter multiple lines, with HTML formatted text if possible?
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4 votes
1 answer
133 views

Is it possible to set the email client to not automatically download images?

On previous versions of Windows Phone (7.x, 8.x) and Windows Mobile, there was an option to not automatically download images. Where is this option in the mail client for Windows 10 Mobile?
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  • 8,714
3 votes
1 answer
73 views

How can I send a file (doc) to a mail as reply

I got a mail from someone, now I need to send a file (doc or xls file) in reply to that mail. I am not able to attach anything other than photos. Is there any way to do this. I can send doc file as ...
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7 votes
1 answer
490 views

yahoo mail on phone quit [duplicate]

Yahoo mail on my windows htc 7.5 phone suddenly stopped syncing Jan 2016. I can access yahoo mail on all other devices (laptop, desktop, etc.) Just not on Windows phone. I've tried deleting, then re-...
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  • 71
2 votes
1 answer
119 views

Why don't pinned email account notifications work after moving to a new phone?

I had a number of email accounts pinned to my start screen on my old phone that was running Windows Phone 8.1. When I was setting up my new phone, running Windows 10 Mobile, I was asked if I wanted ...
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  • 8,714
3 votes
2 answers
312 views

with WP8.1, how to send full size photo as attachment using email?

I am trying to send photos as attachments using email (default app) on my WP 8.1 (Lumia 540). It re-sizes files to ~500 KBs (from 7 MB file). I am actually sending these file for printing and these re-...
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1 vote
0 answers
950 views

Yahoo Mail stopped syncing

The Yahoo Mail on both my wife's and my phone stopped syncing 4 days ago. We both have Samsung sgh-i667 running Windows Phone 7.8. Outlook, Windows Live and Gmail all sync, just not Yahoo. Updates ...
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2 votes
0 answers
1k views

Cannot sync email with Office365 when connected to home Wifi

My phone (a Samsung Ativ-S) is configured with an Office 365 email account for work, but this doesn't connect when I'm at home. To be clear: When I connect via cellular data, email sync works fine. ...
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  • 133
8 votes
1 answer
949 views

How to disable default email signature in Windows 10 (Lumia 950)?

I recently switched from Nokia Lumia 920 to Lumia 950 (Windows 10 Mobile), and I can't find the option to disable default email signature in Outlook Mail app ("Sent from Outlook Mail for Windows 10 ...
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  • 183
2 votes
1 answer
61 views

attach document in email

I'm using Google Email on BLU Win HD LTE. I want to attach document from Overdrive to email message. But when I press "attachment" button I see only images on Overdrive. Although I can see all ...
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  • 493
2 votes
0 answers
258 views

Windows 8 phone Sending email error

My Yahoo email on my Windows 8 (nokia 1320) is having a sending error. Though the SMTP settings are correct 465, its still showing an error (error code: 80072F30) I already deleted the account ...
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  • 21
5 votes
1 answer
89 views

Is there a way to add an inbox for institutional email account to the Start Menu?

I have added an email account to my Windows phone which connects to my institutional email inbox. It is not Gmail, YMail, or Outlook so there are no apps already so I can add the app to Start for ...
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5 votes
1 answer
2k views

Add Gmail account in Windows phone

I have a Nokia Lumia 720 phone which is up-to-date (I just checked it before typing here) and am using Windows 8.1 on it (OS version: 8.10.14219.341). I frequently get my mails on Gmail and so I wish ...
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3 votes
2 answers
4k views

Creating a Microsoft Account on a Windows Phone mobile

I've seen that when setting up a Windows Phone mobile for the first time, we can create a new Microsoft Account. During the process, we also need to enter an "alternative" email address. I was ...
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1 vote
0 answers
24 views

Wrong Email in Cloud One Set-Up [duplicate]

So i typed the wrong email into the Cloud One set-up on my new Windows phone. I've tried adding correct email addresses, but they just get added underneath the main Microsoft account (incorrect). It ...
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  • 11
1 vote
0 answers
45 views

Why is builtin mail app search not finding results?

Recently I was searching for a particular phrase in an email a few days back, and the search results in builtin mail app didn't show it at all - just a bunch of completley unrelated old ad-mails. ...
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  • 149
0 votes
1 answer
2k views

How to stop spam email on lumia 635 on my outlook account

I'm being overwhelmed with spam email on my lumia 635 phone from my outlook account. It is blocked on my desktop computer. Is there a way to block it on the phone?
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  • 1
2 votes
0 answers
134 views

Recover Email from SD Card

I have lost my Microsoft account login. Yes the login name. I signed up with my phone and enjoyed the sync but never used the email. I have factory restored my phone. I now cannot login as I do ...
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3 votes
1 answer
143 views

How to send from email app a draft created in gmail from a browser?

I have already synced draft folder, so I see the draft message there. However, when I open the message, I see no option to send it. How can I do that?
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  • 133
3 votes
1 answer
71 views

Can accounts be automatically deployed to Windows Phone 8?

Similar to iOS' configuration profiles where you can use an XML file to configure some accounts (like email), can you automatically set up email accounts in Windows Phone through an XML config file or ...
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  • 31
-3 votes
1 answer
268 views

How can I find downloaded files from email when connected to my computer? [closed]

I downloaded a PDF file from GMail When I connected my phone to my Computer, I cannot find the file. Where can I find files downloaded from GMail?
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  • 1
3 votes
1 answer
10k views

Where are files downloaded from Gmail stored?

Where do the files downloaded from Gmail (which were received as attachments) go in the Files app? I am not able to locate them.
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1 vote
1 answer
2k views

How to get Gmail messages only from primary inbox?

I have Gmail set up as mail in Windows Phone 8.1 with Lumia Denim. Is it possible to get messages only from Gmail's primary inbox, but not from promotions and social?
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  • 111
2 votes
1 answer
128k views

Not able to delete my Outlook account from my Lumia mobile [duplicate]

I want to add my company Outlook account in my Lumia 525. I have already added an Outlook account( my Microsoft account ) but I want to add only my company account, so I tried to delete that Outlook ...
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2 votes
0 answers
175 views

Setup an autoconfig for IMAP/SMTP compatible with Windows Phone 8

Is it possible to setup an autoconfig XML, such as the one used for Thunderbird, which will work for Windows Phone 8? This should be able to set the correct settings for IMAP and SMTP servers for the ...
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2 votes
1 answer
37 views

How to remove a suggested email that shows in "To" field?

I was showing to my daughter that you can send emails by appending "+something" just before the "@". Unfortunately Windows Phone is remembering this bogus e-mail I had type and suggest every time I ...
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  • 5,009
2 votes
0 answers
218 views

"As items arrive" option not available when adding Exchange account

I recently reset my WP8.1 Lumia 1020. Previously I had several Google email accounts and one Exchange email account (for work, who run their own private Exchange server). All of these were set to ...
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  • 781