Questions tagged [lumia-520]

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12 votes
3 answers
35k views

Phone got stuck during upgrading to Windows 10

My Lumia 520 got an update to Windows 10 Mobile. I started upgrading but the battery drained out. Now whenever I start the phone, I see moving gears on the screen but after some time the phone ...
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9 votes
5 answers
38k views

Is it possible a block a contact in lumia 520?

I need to block a certain phone number from contacting me. I don't know where to find this option in Nokia Lumia 520. Can someone please help with this issue?
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  • 353
7 votes
4 answers
10k views

What is the size of Windows Phone 8.1 update?

I cannot find the answer to how much data will this update consume? Some forums mentioned that I should have almost 1.5 GB of free space in my phone before I update it, but there is no information as ...
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6 votes
2 answers
1k views

how to block number if there is no option for it

I want to block some numbers for some reason but I did not get how to block I saw other answer you gave but there is no option called 'block number' in my windows phone Nokia Lumia 520 now what to do?
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6 votes
1 answer
447 views

Hide phone update notifications

A few days ago I installed Windows Insider (on my Lumia 521) and chose the Fast Track. So now I have a phone update that's ready to download. (I've unchecked "Automatically download updates if my data ...
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  • 457
6 votes
2 answers
10k views

How can I change the alert sound on Windows Phone 8.1 update?

My Nokia Lumia 520 running Windows Phone 8.1 Update produces a system alert sound whenever I complete a call (because I am on a pay as you go plan - the alert text indicates the cost of the call). The ...
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  • 165
5 votes
2 answers
1k views

"Can't sign in" & "Please try again. If the problem continues, you might need to restart your phone" error when downloading new apps from store

Info: I have a Nokia Lumia 520 running Windows 8.1 (OS version: 8.10.12393.890) and I'm getting a really weird error that I can't find a solution for, I'm not sure if it can be fixed. I'm not sure ...
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5 votes
3 answers
16k views

My Nokia Lumia 520 won't play YouTube videos

Everytime I load a video it says Decode Error. My phone is up-to-date and I still have 3,75 GB left so I really don't understand the issue. Any advice?
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5 votes
1 answer
316 views

Lumia 520 won`t work - keeps restarting

My phone keeps restarting. I can start it, and swipe on the home screen, but if I wont to open any app or settings, or someone call, phone restarts. I tried soft, hard reset and windows device ...
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4 votes
3 answers
826 views

I got error low space memory on my Lumia 520

How do I move my music, pictures and apps et cetera from my phone's memory over to an SD card which I had to buy? I fitted the SD card into the phone (Nokia Lumia 520 - running Windows Phone 8) only ...
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4 votes
2 answers
24k views

ERROR: Unable to find a bootable option. press any key to shut down

Has anyone ever had success recovering from the error? I just restarted my device. Before that everything seemed okay, but after the restart, the device showed the error. Any advice? I looked up for ...
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  • 201
4 votes
3 answers
5k views

How to delete music from SD card?

I'm using a Nokia Lumia 520, with a 4 GB SD card. How can I delete music/video files and folders from the SD card?
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  • 41
4 votes
2 answers
676 views

Why cant we download app files in PC

I am trying to install an app in my lumia phone because the app size is greater than 100 MB i chose to download it from PC. I usually download and install big file apps of windows phone using this ...
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  • 365
4 votes
2 answers
10k views

My windows phone keeps restarting

I have a Lumia 520. It was doing a restart every minute, also opening any application would trigger the restart as well! I tried to format it to make work again, but without success. What do I do? Is ...
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  • 41
4 votes
1 answer
159 views

Videos in Storage sense taking memory-Unable to find

my Lumia 520: storage sense (phone) shows 2.73 GB videos. But when you to manage-> my videos says nothing to show. How to delete this videos (where they exist) and improve phone memory?
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  • 41
4 votes
2 answers
173 views

Where to report Windows 10 Mobile bugs?

I am using Windows 10 Mobile on Lumia 520 using Preview for Developers app in India. However, there are bugs in the system which I want to report. I don't know where to report them. Can anyone help?
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  • 592
4 votes
1 answer
1k views

Lumia 520 doesn't ring or shows any sign of incoming call or message when locked

When My Lumia is locked (I mean when it generally asks for Password), it doesn't respond to calls or messages. When I unlock the phone it does alert me on incoming calls and can see all the calls, ...
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4 votes
1 answer
840 views

Not able to create live folders after Lumia Denim Update on Lumia 520

I updated my Lumia 520 to the latest Lumia Denim firmware yesterday, and now I am not able to create live folders. I have dragged one app over another but it did not work. That is how we create them ...
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4 votes
4 answers
489 views

Not able to revert back to 8.1 after updating 10 insider preview

I upgraded my Lumia 520 to windows 10 Insider preview. Now the phone hangs a lot and its getting too slow. It also displays message of low storage space even there is lot of space left (about 3.12 gb) ...
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3 votes
4 answers
780 views

wanted to use a mp3 file as ringtone lumia 520? Did not workout [duplicate]

First tried downloading directly from a website. Could only play not download. Then tried to download it from gmail attachement. could only play not download. Tried sending it by bluetooth from ...
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3 votes
1 answer
191 views

My 520 looks bricked, with black screen. Will i still get windows 10 if i roll back using NSRT?

My Nokia Lumia 520 unexpectedly shut down and rebooted while i was browsing fb in edge. Now the only thing i get on screen is a black screen which says Error: Unable to find bootable option. Press ...
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  • 1,207
3 votes
3 answers
5k views

Can't Download Apps From Store

Why can't I install any apps on my phone? It says to try later. I tried later several times, but it still doesn't work.
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3 votes
1 answer
1k views

How to increase storage in Lumia 520?

So in my Lumia I have the internal storage and I added a mini SD memory. However I just can save Media content on the SD card but the apps are still installed on internal storage and I struggle with ...
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3 votes
1 answer
393 views

Touch screen recognises touch gestures even before touching the screen

The touch screen on my Lumia 520 (with Windows Phone 8.0) recognises touch gestures even before I'm actually touching the screen. How do I disable this? It might be a stunning feature for some of you ...
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  • 624
3 votes
1 answer
846 views

Unable to get narrator to let go on Nokia Lumia 520?

I have a Nokia Lumia 520 phone with Windows 8.1 upgrade. tried holding the Volume Up button for three seconds and simultaneously pressing the Start button as suggested, but the narrator will not let ...
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  • 51
3 votes
1 answer
335 views

Lumia Internet Sharing to PlayStation 3 Problem

I'm using my Nokia Lumia 520 as internet modem, through "internet sharing" option. I have no problem to connect from my pc, but when i am trying to use it with my ps3, a message appear: "A connection ...
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  • 31
3 votes
1 answer
8k views

How can I delete Other files in storage?

I received 730mb of data via Bluetooth. But I can't view it because the format isn't supported. So it is stored as Other. How can I delete it?
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3 votes
1 answer
1k views

How do I retrieve data from locked Lumia 520?

My husband passed away almost 2 yrs ago. I want to access his phone to retrieve precious and irreplaceable photos and messages but cannot remember his security passcode. Resetting the phone will lose ...
user avatar
  • 31
3 votes
1 answer
3k views

Unable to find a bootable option

When I start up my Lumia 520, it displays an error saying "Unable to find a bootable option". I've tried to recover it using Windows Phone Recovery Tool, but now my phone says "The software is not ...
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3 votes
1 answer
927 views

Anyway to delete facebook contact info from my Nokia Lumia 520

I blocked someone on Facebook and since my Facebook is connected with my phone all the contact info from people show up in my phone but I want to delete this one persons info but it won't let me use ...
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  • 31
3 votes
1 answer
3k views

How to change the profile picture in whatsapp if the pictures is saved in a different folder?

i am using lumia 520. and whatsapp version i am using now is 2.11.494.0. i am not able to set a profile picture from a folder that is in my sd card. when i choose change profile pictures, it displays ...
user avatar
  • 353
3 votes
1 answer
66 views

Gestures Beta app stopped working?

I was using Gestures Beta on my phone for a long time, one day it just stopped responding.How can I make this thing work again ? I tried reinstalling the application but still, no response..! So, How ...
user avatar
  • 131
3 votes
1 answer
1k views

Lumia 520 in Airplane mode and IMEI lost after Lumia Device Recovery

First, my Lumia 520 went into FLIGHT MODE. When I repaired with LUMIA DEVICE RECOVERY TOOL, the IMEI number of the phone was lost. After hitting *#06# it showed nothing. I am told to throw ...
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3 votes
0 answers
627 views

Continous flight mode ON in my lumia 520

I' am having an issue with my lumia 520, I own a few different windows phones of my interests. 1 lumia 520, 2 lumia 625 and 1 lumia 1020. I can find that all other phones are functioning perfectly. ...
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3 votes
0 answers
67 views

Can't send and receive messages. after giving send, message is missing from chat window

Can't send and receive messages. After pressing send, message is missing from chat window. Tried rebooting the phone also.
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  • 31
3 votes
0 answers
68 views

How to recover data when Lumia phone shows "Error: unable to find a bootable option. Press any key to shutdown." [duplicate]

How to recover data when Lumia phone shows "Error: unable to find a bootable option. Press any key to shutdown." Mine is Nokia Lumia 520, updated to Windows 8.1 I can try 'Windows Device Recovery ...
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  • 131
3 votes
0 answers
228 views

Lumia 520: "The device has either stopped responding..." [closed]

When I try to copy an image (or any file) from my laptop/desktop PC to my Lumia 520, the following message appears: "The device has either stopped responding or has been disconnected". Until about 2 ...
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2 votes
3 answers
14k views

Is there a free video player which can play any type of video?

Can I download an app or codec for my Lumia 520. I need a media player which can play any kind of video, especially .avi .mkv.
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2 votes
2 answers
57k views

How to delete photos from OneDrive?

I am Nokia Lumia 520 user. My phone showing some pictures. I want to delete but don't getting any delete button as others pictures. Pictures have text like from OneDrive. How do I the pictures I ...
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  • 153
2 votes
2 answers
3k views

Windows Phone recovery download

]2[ Above is a screenshot of the installation shot the update process. I tried to download Windows Phone recovery tool, I instead get a setup for GARMIN EXPRESS which doesn't detect my phone. I am ...
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2 votes
1 answer
90 views

Battery refresh question

Should the battery be pulled to sort of "refresh" the phone just as it is recommended that you shut the phone down and restart it every couple days?
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2 votes
1 answer
757 views

How to update Microsoft Office?

I have Lumia 520 with updated OS of 8.1 (8.10.12393.890 to be more precise) but when I open my documents {.rtf and.doc format) I can just read them and I am unable to edit those documents, an error ...
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2 votes
1 answer
68 views

I press a phone number in History and it is dialed immediately without a confirmation question. How can I prevent this?

I have a WP8.1 mobile phone (see the picture). It happens many times that, after receiving a call, I have to phone back and by mistake instead of touching the right number I press the one above or ...
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2 votes
1 answer
2k views

How to transfer favorite pictures to a computer?

I have a Nokia Lumia 520 and I have a lot of favorite "hearted" pictures that I want to transfer to my computer for backup purposes. I don't want to transfer all the pictures because there are way too ...
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  • 31
2 votes
1 answer
66k views

How to turn off the narrator? [duplicate]

Can you please tell me how to switch off the narrator on a Nokia Lumia 520? I have tried switching off the cell phone but when I start it again, the narrator comes back. I also tried to put the ...
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  • 29
2 votes
2 answers
7k views

Will Facebook messenger still install on a Lumia 520? (Windows Phone 8.1)

The RAM requirement for Facebook messenger is now 2GB, but does this only apply to Windows 10 installations? Would I still be able to install the Windows Phone 8.1 version of messenger on a older ...
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2 votes
1 answer
651 views

Cannot install Black update on Lumia 520

I have a Lumia 520. Despite using wifi, I am not able to get the Lumia Black update, it is stuck at 0%. What should I do? I have made sure I have enough free space on my phone.
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  • 21
2 votes
1 answer
705 views

Blocking calls on Nokia Lumia 520

Okay so I've already looked at some questions before and all the answers seem to work for them but not for me. My Nokia has the most recent update and I still don't see the block option for phone ...
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2 votes
1 answer
2k views

Wi-Fi required for downloading apps larger than 19 MB

Why is my Lumia 520 asking for Wi-Fi in order to install apps larger than 19 MB? How can I fix it?
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2 votes
1 answer
914 views

Some features stopped working after the Lumia Denim update?

After installing Lumia Denim v12419.341 in Lumia 520, I found several bugs in the Touch app where I can't see an option for double tap to wake. When I turn off vibration for navigation key it tells ...
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