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Questions tagged [microsoft-account]

For questions about logging in with and using a Microsoft account on your Windows Phone device.

13
votes
1answer
13k views

How Can I Change My Microsoft Account?

When I initially setup my Windows Phone 7, I used my work Microsoft Account. Now I want to change it to my personal one. How can I change the Microsoft Account I initially used to set up the phone? ...
5
votes
1answer
47k views

How to fix error: 800704CF “Your password has expired. First, change it on the web, then come back…”

I'm trying to sync my Windows Phone 8 with my outlook account and am getting the following error message: Hotmail Error Last updated 2 seconds ago Your password has expired. First, change it on the ...
5
votes
1answer
263 views

cant access oulook email or app store without password pop up

Pop up screen keeps asking for password. When I enter password it still comes back to the same screen. Can't access app store read my email or anything. It just started doing this outta the blue. Did ...
3
votes
2answers
2k views

Windows Phone Transfer Online Contacts

I have a new Windows Phone using a new Microsoft Account: How do I transfer my contacts stored in the cloud to my new phone? (more specifically, these are phone number associated with a Facebook ...
2
votes
1answer
5k views

Error 80048264 in windows phone

I can't install any apps. I'm in need of Apps.I already clicked "I Forgot My password". I dont know my Live account password.I created a new account but can't add in my accounts. Syncing my account ...
3
votes
1answer
697 views

Cannot change credit card for a failed payment

I canceled one of my credit cards that were associated with my Microsoft Account as a backup payment card. There is one other credit card and a PayPal account also associated with the account. For ...
4
votes
1answer
4k views

Possible to split payment or add money to Microsoft Account?

I'm trying to buy an app that's $12.99, but only have about $4 in my Microsoft Account. When I try to buy using the account, it says my balance is too low and the transaction ends there. Is there a ...
3
votes
1answer
2k views

Recovering contacts from a backup in w10m

I accidentally removed an account from my w10m and most of my contact disappeared from People app. How can I recover them? I have a number of backups on my OneDrive. Thanks.
1
vote
1answer
892 views

How to keep a separate group of contacts in the People Hub?

I've spent hours searching the forums and getting lost in blog articles relating to Microsoft and Google getting into sync fights and support for this and that being "withdrawn", then "extended". ...