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Questions tagged [microsoft-account]

For questions about logging in with and using a Microsoft account on your Windows Phone device.

0
votes
1answer
92 views

Confirm ms account after installaion

2 days ago i reinstalled my lumia 920 running Windows Phone 8.1 After i logged in with my Microsoft account it asked for verification. (while it's a little stupid, because i use the authenticator ...
6
votes
0answers
679 views

Microsoft Account not able to sign in after factory reset - Error 80070050

So i was using lumia 720 as a daily driver. Downloaded many apps recently through store. But now after factory reset when I try to sign in the microsoft account it says - ( Can't connect . We can't ...
3
votes
0answers
1k views

Adult in My Family can't download apps on Windows Phone?

I am the only person in my Family and I am an Adult in It. Even then My Windows Phone Won't download any App. I can download it on my Windows 10 laptop. Nokia Lumia 535. PS:I Also Did add another ...
2
votes
0answers
205 views

Why am I unable to add another Windows account on my phone?

I am in Settings > Accounts > Email & app accounts. It shows Email & app accounts Email, calendar, and contacts [+] Add an account me@outlook.com If I click on "Add an account" I encounter a ...
2
votes
0answers
262 views

Why does sound system is not working on lumia 550?

I have bought a fresh lumia 550 and it feels awesome. Recently I am getting problem on its sound system. All the sound system like mic, loudspeaker and earphone too are not working. I mean it is ...
2
votes
0answers
130 views

Recover Email from SD Card

I have lost my Microsoft account login. Yes the login name. I signed up with my phone and enjoyed the sync but never used the email. I have factory restored my phone. I now cannot login as I do ...
2
votes
0answers
551 views

How do I add money to my Microsoft Account?

Sometimes it's nice to have some prepaid amount of money on the Microsoft Account so you don't have to have a credit card or a paypal account connected to it or you can give your kids an "allowance" ...
2
votes
0answers
113 views

i have a my family but my phone has no record of it

I have created a family on the computer, but when I go to download apps on my phone it won't let me. It says that I need to go to http://window.com/family to create my family even though I have ...
1
vote
0answers
62 views

Change Windows Live ID Without Resetting The Phone [ROOT]

My phone is rooted HTC HD7 running WP 7.8 and I have an app called WP7 Root Tools By HeathCliff74 which gives me a File Explorer and Registry Browser and I want to change the Windows Live ID on my ...
1
vote
0answers
915 views

Changing mail settings without deleting the account

In my company, we changed our email hosting provider. The username used to send and receive mail is not the same. With Outlook or Thunderbird this was no problem. We just had to change the username ...
0
votes
0answers
44 views

Unable to log into Microsoft Account or create new account on Lumia 525

I'm unable to log into my Microsoft Account or create new account on my Lumia 525 phone. I reset my phone various times and it didn't work. I couldn't download any apps and even couldn't use some apps....
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votes
0answers
28 views

After reset Nokia lumia 1320 can't connect to Microsoft account

Error message: We can't connect at the moment. Wait for a little while and try again.
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votes
0answers
27 views

I lost contacts connected to my microsoft account when I logged to that account on pc. Is there a way to recover them?

I wanted to transfer contacts from windows phone to android and it only transfered contacts linked to gmail account when I inserted SIM card. Then I noticed that only the contacts linked to microsoft ...
0
votes
0answers
113 views

Why doesn't my Nokia Lumia 610 synchronize my new Microsoft account?

I reset my Nokia Lumia 610 with Windows Phone 7.5. On restarting it will not synchronize the Microsoft account I created (with a brand new email never used before) just for this phone. Whilst the ...
0
votes
0answers
784 views

Family Settings Prevent Apps Downloading

Whenever I try to download apps on my Nokia Lumia 630, I get an error message saying that to download apps I need to change my family settings on windowsphone.com/family. I have a child account, along ...
0
votes
0answers
353 views

Sync contacts to Outlook People

Why can't i find half of my contacts in Outlook People? How can i sync my entire contacts into Outlook People? Checked it since i was about to reset my phone. More Info: I checked my phone, there's ...
0
votes
0answers
70 views

Computer Initial set-up

How can I change the E-mail address I initially set-up when setting up this computer? When I First initially set-up my e-mail address it was type in incorrectly can you help me correct this error?
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votes
0answers
438 views

How do i mannually enter email account and settings into windows lumia phone

Hello I have two windows phone models running on windows 8.1. My Lumia 1020 (909) and Lumia 630 were okay until about two weeks ago when I started having mail exchange server problems which in turn ...
0
votes
0answers
73 views

Can I have a windows phone MyOEM account as independent individual?

The following site offers a lot of debugging articles/tools and general insight to windows phones: https://dev.windowsphone.com/en-us/oem Can anybody register and access OEM tools?