Questions tagged [parental-control]

Set of configurations parents can use in their children devices. Also know as "My Family"

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1answer
70 views

Cannot download apps on Lumia 630

My Lumia 630 running Windows Phone 8.1 is trying to prevent me from downloading any apps. I have signed into my Outlook account but nothing is working at all. I am told that if I want to download I ...
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0answers
1k views

Family required to download apps on Windows Phone

So I just got this Windows Phone from my brother, who got it from his girlfriends but I can't download any apps. It keeps telling me to set up My Family before I can download anything like Twitter or ...
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0answers
82 views

how do the my family set up needed [duplicate]

I can't download anything and I'm not a kid why do I require my family set up.its been three days I've been trying to download an app whatsapp but it demands these settings
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0answers
77 views

remove the my family set up needed setting [duplicate]

My Microsoft Mobile in given the my family set up needed setting ' my Microsoft mobile does not have this .please remove the my family set up needed setting? Thanks
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0answers
1k views

Adult in My Family can't download apps on Windows Phone?

I am the only person in my Family and I am an Adult in It. Even then My Windows Phone Won't download any App. I can download it on my Windows 10 laptop. Nokia Lumia 535. PS:I Also Did add another ...
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0answers
89 views

Windows Store My Family issue [duplicate]

I've had a windows phone for nearly a year, and in all this time haven't been able to get the app store to work. It always says my family needs updating, despite me being registered on there as an ...
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1answer
1k views

How to disable my family settings?

I don't want to use my family feature. Where in my phone setting can I disable or remove it? I have try disabling it so many times but it is not working
4
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1answer
178 views

Primary accounts?

We've given our daughter my old 635, or we will be soon. I set up her microsoft account, added her to 'My family' etc. I want to download some apps for her, so I've put my pay monthly sim in her phone....
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1answer
2k views

setting up my family [duplicate]

It's been days that I have this phone I can't even download an app it keeps on telling me to set up my family please people help me set up my family I your help. I wanted to download whatsapp but it ...
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0answers
412 views

my windows phone is asking for my family setup [duplicate]

My Nokia Lumia 630 phone is asking for my family setup when I download an app in my play store
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2answers
29k views

“My Family setup needed” despite completed setup

I know this looks like a duplicate, but I don't believe it is. I am an adult. My child is young, and now has a Nokia Lumia 635. I am attempting to set up an account for her. I do not have a Windows ...
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0answers
25 views

how to buy a paid game on windows 8? [duplicate]

I have tried to download a paid game and it says I have to change the settings on my family but I don't know how to. I want to download this game but its a paid game and it pops up with a message ...
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0answers
218 views

My family setup [duplicate]

What is the use of my family to download an app. It's a waste of time because every time I want to download an app, it shows something about MY FAMILY SETUP NEEDED. When I am done with my setup I try ...
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0answers
1k views

problems with My Family Setup

How do I go about downloading because I don't have a child and I use a windows phone (lumia 520) do I encouter the Family Setup message when downloading
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1answer
186 views

How to buy a game for a kid account in Windows Phone 7?

Recently I retired my old Windows Phone 7 handset and my 9 years old has inherited it (with no SIM card, just to play games). Until now he has just played free games but now I want to buy a paid game ...
7
votes
1answer
790 views

How to buy Windows Phone app for child account

My son wants Minecraft pocket edition on Windows Phone for his birthday. Currently on the "My Family" settings on Windows Phone website I have his account set up to allow free downloads only. I'm ...
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1answer
2k views

my family set up [duplicate]

am an adult but unable to download an application.when l get to install,I get this feedback my family setup must be done.l have opened an account,joined the community but having same problem ...
1
vote
1answer
468 views

Is it possible (officially or by hack) to have Family Safety on a Win 8.1 phone?

Can it be done? I have just bought a BLU Jr and am curious if Family Safety will work on it because I read some people complaining that it doesn't work for Windows Phone yet. Can anyone confirm?
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1answer
2k views

how to set up an family setting? [duplicate]

How to set up a family setting on a windows phone? Because I have tried many times when I was downloading some applications and I stuck by that massage of family setting.
4
votes
1answer
1k views

Can't Purchase music on a WP8 Nokia Lumia 520 with My Family Settings on but unrestricted

My son has a Nokia Lumia 520 and wants to be able to purchase music through the Xbox music store. We navigate to the track click Buy and we get the message: Can't Download The My Family ...
1
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1answer
3k views

Parent controllers Nokia lumia 520

I am trying to set up the Microsoft account on my daughter's Nokia Lumia 520. There is a prompt that I need to OK it as her parent. I do this, using my Microsoft account, but it says my name or date ...
2
votes
3answers
7k views

I can't download apps due to My Family and My Family isn't working

At the moment, I can't download apps onto my phone. I'll be 18 next week, and my mom got me the new Nokia 920, but every time I try to download apps it says a parent needs to add me to My Family. ...
15
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4answers
263k views

My Family settings prevent app downloading

I have an issue with my first Windows Phone device. When trying to download an app from the marketplace I get this message: The My Family settings for your account prevent you from downloading ...