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This tag is used for questions regarding the Windows Phone Recovery Tool / Windows Mobile Recovery Tool (formerly known as Nokia Lumia Recovery Tool).

1
vote
2answers
327 views

How to install Windows 10 Mobile with recovery tool?

I have a Lumia 640 that ran Windows Phone 8.1 and I updated it to Windows 10 Mobile. I dropped the phone and the system refused to start and I reinstalled it using recovery tool, but it installed an ...
1
vote
0answers
110 views

Lumia unresponsive after Windows Device Recovery Tool 3.11 error

I have a Lumia 930 with Windows 10 mobile. I was trying to reset it to Windows Phone 8.1 using the Windows Device Recovery tool v3.11.34101. It detected the phone, and gave me the option of ...
0
votes
1answer
1k views

Fix bricked Lumia (Black Screen, No vibrtion, Detected by computer as 'USB Input Device' for sometime after rebooting)

I had been tampering my Nokia Lumia 625 since a while with WPinternals. Just like a fool, I restarted my phone (by long pressing only power button) while it was in the middle of flashing an unlocked ...
2
votes
2answers
608 views

Lumia 925 doesn't start up, Lumia Software Recovery don't support it anymore

My Lumia 925 is dead. It freezed some time ago while I was using it, after soft reset it showed "Nokia" sign a few times and then become completely dead (doesn't react to pressing any button, nothing ...
3
votes
1answer
120 views

My 520 looks bricked, with black screen. Will i still get windows 10 if i roll back using NSRT?

My Nokia Lumia 520 unexpectedly shut down and rebooted while i was browsing fb in edge. Now the only thing i get on screen is a black screen which says Error: Unable to find bootable option. Press ...
3
votes
2answers
232 views

Install Windows Device Recovery tool stuck

I'm trying to install Windows Device Recovery tool, at first it was giving me the error "hash value not correct" (something like this), I searched and found out that I should install all updates and ...
3
votes
1answer
401 views

Windows Device Recovery Tool crashed my Lumia 930

I tried to recover my old OS for my Lumia 930, to get rid of the preview version. I started the recovery tool on my phone, but the installation failed and now my phone is off and it can't be turned on ...
2
votes
2answers
2k views

Windows Phone recovery download

]2[ Above is a screenshot of the installation shot the update process. I tried to download Windows Phone recovery tool, I instead get a setup for GARMIN EXPRESS which doesn't detect my phone. I am ...
3
votes
4answers
405 views

Not able to revert back to 8.1 after updating 10 insider preview

I upgraded my Lumia 520 to windows 10 Insider preview. Now the phone hangs a lot and its getting too slow. It also displays message of low storage space even there is lot of space left (about 3.12 gb) ...
5
votes
1answer
4k views

Windows Device Recovery Tool 3.1.5 Proxy Issue

I am trying to rollback from Windows 10 to Windows 8.1 on my Lumia 1020 using the Windows Device Recovery Tool, but I'm receiving an error message once I click "Install Software" and agree to the ...
4
votes
1answer
407 views

Downgrade windows phone 10 to 8.1

I have Nokia Lumia 620 and installed the windows insider and it wont download any updates via internet. So I thought roll back to windows 8.1 The problem is it needs to download 1.5 gb and I have 512 ...
4
votes
2answers
309 views

Restore deleted photos [duplicate]

I have accidently deleted some photos from my Lumia 640, and would like to bring them back. The photos were stored on the microSD card, but I don't have a microSD card reader for my laptop, so I have ...
1
vote
0answers
838 views

Device Recovery tool cannot detect phone

I am using Lumia 720 and I tried to install Windows 10 unsuccessfully. My phone has now bricked, leaving reflashing as the only option left. My phone is connected to the laptop via a USB Cable but ...
3
votes
1answer
3k views

Unable to find a bootable option

When I start up my Lumia 520, it displays an error saying "Unable to find a bootable option". I've tried to recover it using Windows Phone Recovery Tool, but now my phone says "The software is not ...
3
votes
1answer
4k views

Downgrading from Windows 10 to 8.1 - Check Proxy Settings

I have installed the Windows 10 Mobile preview on my Lumia 625 and now i'm using the Windows Phone Recovery Tool to downgrade to WP 8.1 but, the recovery tool shows "check proxy setting and come back ...
4
votes
1answer
14k views

Recovery tool Installer - Packages Offline

Is there a Windows Phone Recovery tool packages available Offline? I am using a Lumia 520 and 1520. I have installed Windows phone 10 10149 build in both phones and my 520 is dead slow and I could ...
6
votes
1answer
4k views

Windows Phone Recovery Tool: operation ended with failure, phone keeps restarting

I tried to downgrade my Lumia 1020 from 10 to 8.1 using the Windows Phone Recovery Tool After downloading the required data, when I try to install the data my phone restarts and stops the ...