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Questions tagged [reset]

Resetting a phone means restoring phone to it's factory defaults.

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5 views

Lumia 620 Storage Full

I've read several people has experienced this WP8.1 issue, and the main suggestion has always been moving everything you can to the SD. However, I've tried it all, and the internal memory is still ...
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0answers
10 views

Change Windows Live ID Without Resetting The Phone [ROOT]

My phone is rooted HTC HD7 running WP 7.8 and I have an app called WP7 Root Tools By HeathCliff74 which gives me a File Explorer and Registry Browser and I want to change the Windows Live ID on my ...
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0answers
4 views

How to fix Lumia 640 xl stuck at almost done in spite of hard reset attempt

My Lumia 640 xl was doing the last update and was stuck at 2%. Therefore i tried a hard reset. But now it is stuck at Almost done. On the almost done screen when i click next nothing happens. I tried ...
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1answer
11 views

Lumia 535 won't reset or start

When I reset my phone, it only shows an icon with a gear and lightning bolt. See picture. How to fix this?
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1answer
26 views

How to cancel hard reset?

My phone started hard reset on its own, but I really want to stop it. Is it possible? Because I don't want to lose my files, and it seems there is no way to save them because I tried to connect my ...
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0answers
25 views

Phone Stuck on Gear screen after reset

My Nokia Lumia 520 is stuck on gear screen after resetting. I had recently tried to update my phone and then the same happened and I had fixed it using Windows recovery tool. Will I have to use the ...
2
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2answers
207 views

Lumia 950 Hard Reset and software update already installed

Using Lumia 950 Windows 10 Mobile if I do a hard reset would that remove any software updates applied on that phone.
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0answers
81 views

Can't downloads keyboards in Windows 10

My Blu Win HD LTE got bricked during a hard reset yesterday. I recovered it using the WDRT tool which put it back into Win8.1 Update 2. I updated it again until I could find no more updates. While ...
1
vote
1answer
720 views

Phone stuck in a reboot loop after hard reset

I had been facing some sim issues on my blu win hd lte. I decided to reset it. I clicked the reset button and the phone rebooted and the blu logo came but after a second or so the phone screen went ...
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0answers
48 views

How to back up an app which is no longer on store? [duplicate]

Calc Pro, a basic MATLAB programming app, I had installed on my phone a couple of months ago. Now it is not available in store as I receive error message code 1 when I tap on the app in My Library in ...
4
votes
1answer
513 views

Hard reset vs Windows Device Recovery Tool

I want to reset my Windows 10 Mobile back to 8.1. I see there are 2 ways that seem to return a phone to its factory settings: a hard reset, and the Windows Device Recovery Tool. Are they equivalent?
3
votes
2answers
567 views

Resetting a Lumia 640 to Windows 8.1

I want to reset my Lumia 640 to 8.1 in order to get wifi calling. But I have two questions about that: Will Windows Update automatically update to Windows 10 whenever I update the phone, or will it ...
3
votes
1answer
418 views

Does doing a factory reset or backup restore affect the operating-system version?

If I get a device running an older version of WP and update it, then have a reason to do a factory reset, will it reset the phone exactly to the initial state or will the OS remain at the updated ...
6
votes
2answers
825 views

How to do a hard reset?

I have a Lumia 640XL and I updated it two nights ago to Windows 10. Now, along with other things, I can't add contacts to the People app, and it just shuts down every time I click on the plus button ...
4
votes
1answer
2k views

Restart loop after phone reset

I have Lumia 930 with Windows Phone 8.1. Today after complete reset phone will not turn on correctly. I turn on phone with power key and have cogs animation with progress bar. The progress bar stops ...
3
votes
1answer
136 views

How to install a tracking app that will persist after factory reset

I own a Microsoft Lumia 435 with Windows Phone 8.1 and I want to track in in case it is stolen. The problem that, in case the phone is stolen, it is very likely that it will be factory reset, thus the ...
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votes
2answers
203 views

How to restore the Lumia 1020 with native applications and Windows 8.0?

I updated my Lumia 1020 with Windows 8.1 and came across the error 80072f8f. I searched solutions for this error and I opted for the hard reset. However the native applications were uninstalled. I ...
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vote
3answers
12k views

Getting error 800c0008 while login Microsoft Account after reseting my Lumia 525

After re-setting my Lumia 525 I tried to add my Microsoft Account. While doing that I got an error 800c0008 saying "Try after sometime". I tried after sometime and the issue still existing. How to fix ...
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1answer
4k views

Will all my contact details get delete if I reset my Lumia 525? [duplicate]

Unfortunately I delete some inbuilt apps like Calender, Podcast, BatterySaver etc in my Lumia 525. So I was not able to open any apps and not able to open email accounts in my mobile. I didn't find ...
1
vote
1answer
103 views

Phone back from repair, do I have to manually add all accounts?

My Lumia 1020 was sent for repair and obviously was wiped first. I took a backup and when I plugged it back in was asked if I wanted to restore that backup - I said yes. But other than my contacts ...
3
votes
1answer
4k views

What am I going to lose if I hard reset my phone?

After choosing an easy-to-remember password for my Lumia 1020's wallet, I promptly forgot the password. It would be nice if I could just delete the wallet and start over, but apparently the only way ...
2
votes
1answer
2k views

What is the difference between hard reset and soft reset?

I am Nokia Lumia 520 Windows Phone user. At present internet is not working on my phone but the notification area on the home screen does show the 3G symbol. Someone told me there is a problem in my ...
2
votes
0answers
475 views

Cannot see sent or received messages on any application on my Nokia Lumia 525

This has happened twice even after I hard reset my phone. I cannot see any texts I receive or send even though the other person can see my sent texts. On applications like Viber, Whatsapp, Facebook ...
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2answers
659 views

Storage check and glance options missing after factory reset of Lumia 720

I reset my Lumia 720 (with the Black update), but after the reset the Storage check and Glance options are missing from settings. How do I get them back?
3
votes
1answer
1k views

Nokia Lumia 1020 factory reset

I just bought a Lumia and I want to return it because it has a display-related manufacturing issue. I've used my Windows account (Outlook, OneDrive, etc) with it. If I reset to factory settings, will ...
2
votes
1answer
141 views

Spinning Gears : Not responding after Reset Phone

I tried a reset option in my phone and it asked for the permission and restarted. From then phone showing two gears spinning. It's still there for last 15 hours. I tried all known reset methods with ...