Questions tagged [reset]

Resetting a phone means restoring phone to it's factory defaults.

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votes
2answers
1k views

How to do a hard reset?

I have a Lumia 640XL and I updated it two nights ago to Windows 10. Now, along with other things, I can't add contacts to the People app, and it just shuts down every time I click on the plus button ...
3
votes
1answer
5k views

What am I going to lose if I hard reset my phone?

After choosing an easy-to-remember password for my Lumia 1020's wallet, I promptly forgot the password. It would be nice if I could just delete the wallet and start over, but apparently the only way ...
3
votes
1answer
2k views

What is the difference between hard reset and soft reset?

I am Nokia Lumia 520 Windows Phone user. At present internet is not working on my phone but the notification area on the home screen does show the 3G symbol. Someone told me there is a problem in my ...
3
votes
1answer
1k views

Nokia Lumia 1020 factory reset

I just bought a Lumia and I want to return it because it has a display-related manufacturing issue. I've used my Windows account (Outlook, OneDrive, etc) with it. If I reset to factory settings, will ...