Questions tagged [storage]

Memory used for the storage of user files and data. Encompasses both internal memory and external storage devices such as microSD cards.

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27
votes
3answers
2k views

How do I tell how much space my applications use

My phone is usually pretty full and I don't really have much music or photos on it, so most of the space is used by probably over 100 applications I have installed. Is there a way to see which ...
19
votes
2answers
176k views

Where do downloaded files go?

I downloaded a file (PDF) from a web page using the Internet Explorer in Windows Mango. As soon as I downloaded it, I was able to see the document in Adobe PDF Reader. But where is the file stored? ...
16
votes
3answers
8k views

Is it possible to use my phone as a mass storage device to transfer files between two otherwise disconnected computers?

I sometimes have the need for a way for transferring relatively large files (e.g. zip archives) between two computers, and don't always remember to have a USB stick with me. Is it possible to use a ...
11
votes
1answer
3k views

What is the “Other Memory” in my HTC Windows 8S

I am using HTC Windows 8S, the device is good but the main problem is with the "Other Memory" in the Memory Section. The size of the Other Memory is exceeding day by day, I performed factory reset ...
10
votes
4answers
38k views

How to store games/apps on an SD card

I have a Nokia Lumia 520. My phone memory is full, so I'm not able to download new games. Is there any way to download games/apps to SD memory?
10
votes
3answers
264 views

transferring info from phone to sd card

I have put in a new sd card. I can't find out how to transfer apps & information that has been backed up. I followed instructions about storage sense but can't get how to retrieve info.
9
votes
1answer
19k views

How do I clean App Data of specific app?

I see on settings page that apps such Twitter and Translate store some App Data: How do I clean that App Data? Tried to clean Temporary files in Storage Check, but it didn't help.
9
votes
4answers
12k views

How to save offline maps to SD card?

I own a Nokia Lumia 620 which has 8GB internal memory and allows up to 64GB SD card. The approx 6GB internal memory available are quite limiting to store a lot of offline maps. Is it possible to ...
8
votes
6answers
53k views

How to explore all file of windows phone in desktop PC?

The application iFunBox allows the apple product users to view all their files and folders (even the root folders and etc.) of iPhone/iPad/iPod in desktop(either in windows or mac) machine. Here you ...
8
votes
2answers
5k views

Free up space in Mail & Messaging after deleting mail accounts

I am using a Lumia 730 Windows Phone which I recently updated to Windows 10. The update is installed and the very next day it gives a message for more updates. When I try to install, my phone is out ...
7
votes
5answers
2k views

Is it possible to see a breakdown of the reserved space and other content?

Zune on my laptop shows that I have a huge 3.26 GB of space taken up by this category of items. This seems disproportionately large - I do not recall installing so many apps, and the reserved space ...
7
votes
4answers
9k views

Does Windows Phone 8 support mass storage mode?

My experience with Windows Phone has been limited to the Lumia 610, so I was not surprised when the phone could not connect to the PC in mass storage mode (as far as I can tell, this feature is not ...
6
votes
2answers
3k views

How to mass delete photos?

I'm trying to free up some space on my phone so I uploaded my photos to OneDrive on my PC. I'd like to delete all my photos from Camera Roll now. Instead of checking each one to be deleted is there a ...
6
votes
2answers
536 views

System files using 21 GB of space?

On my Verizon Lumia Icon (929), the "System" files are taking up 21.23 GB of my 32 GB of fixed space (doesn't support a micro sd card). Everything I've read indicates that System files should take up ...
6
votes
1answer
1k views

How to understand reserved space and the storage usage graph?

In Zune, I have set the Reserved space setting for my phone to 5%. However, when I look at the usage graph the reserved space is at over 50%. What exactly does that mean? How can I free some of it ...
6
votes
1answer
2k views

Windows Phone 8 slower with SDCARD in than without

I have two Nokia Lumia 720's, one with an SD Card and one without one installed. The one without the SD Card is much slower on every operation. What gives? It's a fast class 10 SD Card from a big ...
6
votes
1answer
114 views

Lumia 640XL Storage never finishes to show the app list with size

My Lumia 640XL only has 260MB free on phone. The micro SD 64Gb almost half free. The phone is misbehaving. Some apps shows no memory available, the camera does not display button to take photos, and a ...
5
votes
2answers
169 views

External Storage MicroSD card

When the phone specs say "Expansion card slot supports microSD™ memory card for up to 128GB additional storage". Is that 128GB for the RAM (short-term memory) or the ROM (long term memory)
5
votes
1answer
485 views

How to move to Windows 10 when using apps on SD card?

Some months back I got the message on my Lumia 640XL that I could try/move to Windows 10. I did, but since I have all my apps on SD card and the internal memory does not have enough memory to fit all ...
5
votes
2answers
854 views

Access Windows 10 C Drive

Is there a way I can access my C drive? I am a Windows Phone developer and I need to transffer some files that are created on the Local State (In Windows 10 desktop, this would be in C:\Users(UserName)...
5
votes
1answer
10k views

How can I clear cache of app?

I have Lumia 730(windows 8.1) phone. I just went through some apps and want to clear cache memory of some apps. How can I clear app data, cache?
5
votes
2answers
233 views

How to clean space after update?

I recently updated my Windows Phone 8 firmware but I noticed that it didn't clean the memory. I have 12 Gb of used space under "others". And I have no idea what's in there. Plus, I have 9 Gb of ...
5
votes
2answers
212 views

Downloaded music/video can't be seen on Lumia 532

How to find downloaded songs or videos in my phone, Lumia 532? The downloads folder is empty.
5
votes
1answer
219 views

Incomplete download from Store

I was downloading Tiny Troopers 2, but i canceled, now i can't delete the incomplete download. He is allocated on the Others storage. Specs: Windows Phone 8.1 Lumia 535
5
votes
2answers
270 views

Increasing Others Storage Memory

When I was updated to GDR-3 and all my applications were re-installed the Others in Storage Check was around 600 MB. But last week I uninstalled a game of 800 MB and streamed videos. After a day the ...
4
votes
2answers
3k views

Micro SD Memory Card Removed Without Properly Ejecting - Now Apps Don't Load

I accidentally removed my 64 gb class 10 micro sd memory card from my Windows Phone 8.1 Microsoft Lumia 535 without properly going to Storage Sense > SD Card and clicking "remove SD card". I was in a ...
4
votes
3answers
2k views

My system files take 4,46Gb, is it normal?

It took less space yesterday (around 3Gb) And now 4,46... I remember trying to download a Game yesterday and the download failed at 75% cause I didn't have enough space. Maybe all the files I ...
4
votes
1answer
2k views

Refresh Music Player in lumia 535

Everytime I add a new song to my phone...either from Bluetooth or Download or others,I get them when I check my files. But unfortunately I need to switch off my phone and on again so as to get the new ...
4
votes
1answer
16k views

SD card not detected through Storage Sense

I am running Windows Phone 8.1 (8.10.12397.895) on a Nokia Lumia 810. Recently, I put an 8 GB microSD card in to the phone only to find the following. Storage Sense Files app So the memory card is ...
4
votes
1answer
2k views

How to save audio in WhatsApp?

Is there any way to save an audio recording on WhatsApp to my phone? I have been sent a few recordings of friends singing and I don't know how to save the actual audio onto my phone without having to ...
3
votes
2answers
13k views

Where do my sound recordings get stored and how can I get them off my phone?

I have been using this app to record rough vocals on my phone. It has the option to export to OneDrive but I don't want to do that. I can "save to library" and it then appears as a music track on my ...
3
votes
1answer
499 views

Can i reuse apps from my old phone sd card in new phone? [duplicate]

I was using Lumia 520 for 2 years. I had all apps installed on my phone memory. After 8.1 update I moved all apps to sd card. Now I have bought Lumia 730, and inserted the same sd card in it. Now ...
3
votes
2answers
800 views

Garbage cleanup on windows phone

From a sole user perspective, are there any ways or tools to keep the phone clean and fresh. I mean people install and remove many apps daily on their phone which must leave a lot of foot prints on ...
3
votes
1answer
421 views

How to reduce OneDrive storage?

I'm using a Windows Lumia 640XL Windows Phone. Just recently it was finally updated because I needed enough storage space. After the update, my phone is almost full (while not having that many apps ...
3
votes
1answer
1k views

How to increase storage in Lumia 520?

So in my Lumia I have the internal storage and I added a mini SD memory. However I just can save Media content on the SD card but the apps are still installed on internal storage and I struggle with ...
3
votes
2answers
149 views

About system memory

Recently I had reset my windows phone. At that instant OS took 1.92 GB but now it is about 2.30 GB. Can somebody explain to me what made OS take more memory?
3
votes
1answer
188 views

Free space for Windows 10 Insider?

How much internal storage space should be available before installing Windows 10 via the Insider program?
3
votes
1answer
288 views

problem with memory in lumia 920

I have lumia 920 and win 8.1 cyan. I have some problem with my memory when I use storage sense it tell me my system file is 10 GB and other file is zero when I use storage check it tell me my system ...
3
votes
1answer
8k views

How can I delete Other files in storage?

I received 730mb of data via Bluetooth. But I can't view it because the format isn't supported. So it is stored as Other. How can I delete it?
3
votes
3answers
801 views

Podcast app occupies all my local phone storage

I own a htc 8S which has very limited internal storage where 3.x GB of 4 are already used by the OS itself, and now the Podcast app owns 600 MB of them, leaving only some MB which will never ever ...
3
votes
2answers
2k views

How to recover deleted files from Windows 10 Mobile?

I have a Microsoft Lumia XL 950 with Windows 10 as Operating System, accidentally was restored I want to know if is posible to recover my files. I downloaded a lot of tools for recover them, but all ...
3
votes
0answers
213 views

System uses 6GB out of 7

I'm using Windows Phone 10 (with windows insider) and System occupies 6GB out of 7GB on my phone, leaving only 1GB free where I can barely fit some apps into. Additionally, if I have lower than 10MB ...
3
votes
2answers
369 views

Upgrading to WP10 Tech Preview from 8.1, is my SD card safe?

I am strongly considering upgrading my Windows Phone 8.1 to the Windows Phone 10 Tech Preview to test some new features, but I'm trying to do some research on the risks associated with doing so before ...
2
votes
1answer
578 views

Store says I don't have enough space, but I do

I'm trying to download a Game called Dungeon Hunter 4, it takes around 700mb, I have more than 1,5Gb free and still I cant download the Game, it says i must clear space. Please help
2
votes
2answers
2k views

Deleted photos still using storage?

My phone was running low on storage after a few months of snapping photos using the JPG + RAW option in the Lumia 1020. I used the Windows Phone tool for OS X to backup all the files to my Mac, and ...
2
votes
1answer
75 views

Can you download installs for windows phones?

I have apps that I use a lot games mostly. I'm concerned if Microsoft drops support for my phone I won't have a way to install such applications. Is there a way to download the installers maybe?
2
votes
1answer
265 views

Move installed game to external SD Card

I have Nokia Lumia 720 with Windows 10. I've limited space left in my phone memory. Is it possible to move the game app and its game data(Asphalt 8 Airborne & Six Guns by Gameloft) to external SD ...
2
votes
1answer
83 views

How to restore the data in SD CARD which got lost during scanning ?

Yesterday morning I removed the charger plug from my phone and suddenly a message popped asking me to scan the SD card (I don't have any antivirus installed in the phone), I clicked Scan and when I ...
2
votes
1answer
778 views

Make Onedrive files offline available on Windows Phone

I have set my OneDrive-Settings on my Windows 8.1 machine to offline available. On my Windows Phone 8.1 I find no option to do this. This is pretty annyoing to always have to wait for the download. Am ...
2
votes
1answer
137 views

Is there a way to keep the app data even after uninstallation?

I have a game that I'd like to temporarily uninstall, but I want to keep its app data. When I re-install it later, I can have everything that I had in the game before the installation. Is this even ...