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Questions tagged [store]

The official place to download apps, music, podcasts, and games.

0
votes
1answer
147 views

Nokia Lumia 610 Windows Live ID

I have tried to sign in with Windows Live ID but it didn't confirm as it's okay or not. Also, I want to install applications but I can't. Why is this? I'm using a Nokia Lumia 610.
1
vote
1answer
48 views

Instagram official app

Is there a definite way to get the OFFICIAL Instagram app not the unofficial app on Windows 10 Mobile? Because in the Microsoft store all I find is the unofficial one and I can get it on my Windows 10 ...
0
votes
0answers
23 views

how to download apps without asking for a family set up [duplicate]

Please help me to find a solution to download and to update the apps on Store I really need apps for my windows phone
0
votes
1answer
17 views

Does Microsoft release devices at a special date?

Is there any fixed date when Microsoft introduces its devices? I have in mind a trade fair or other type of event that would be the most probable date. For me it's important, because I'd need to ...
0
votes
1answer
66 views

Is there a software update for Lumia 635 running WP 8.1?

I have been given this phone and I can't download apps like Skype or even update my Facebook or Messenger apps. What can I do to fix this issue?
0
votes
0answers
38 views

What UWP target framework is the latest that can run on Windows 10 Mobile?

Developers can select different target versions for their apps like Windows 10 Anniversary Edition (10.0; Build 14393) Windows 10 Creators Update (10.0; Build 15063) Windows 10 Fall Creators Update (...
2
votes
1answer
810 views

Forgot Microsoft account username and password?

My mother bough the Microsoft lumia phone around 3 years back. Looks like seller(or someone else) did setup microsoft account on her phone . She is not IT woman at all and does not have any idea about ...
0
votes
0answers
9 views

windows phone store does not working [duplicate]

Iam not able to download any of apps and games in my windows phone 📱.Give me some idea to handle this problem.
0
votes
0answers
52 views

I want to download apps on my Windows Phone but it keep on saying can't install, due to my account my family settings [duplicate]

I want to download apps but keep on saying cant download it due to my account my family settings. Any answers would be appreciated and taken into consideration. Thank you for your time!
0
votes
1answer
138 views

I have been using the store to download,ever since i restarted my phone i can't download.it want me to change family setting [duplicate]

I want to download...when ever am trying my phone tells me to go to www.windowsphone.com/my family and sign in with my account to change the setting but I can not find the setting and I don't know ...
0
votes
0answers
10k views

Marketplace error d000f001

I am using a Nokia Lumia 610 running Windows Phone 7.8 and I can't download apps from the marketplace. I get an error saying "We can't complete your request now try again later". Then it shows error ...
0
votes
0answers
986 views

Error code 805a0914 when opening Store

I went to open the Store on my phone running WP 8.1 and before anything loaded it says "There has been a problem completing your request. Please try again later. This error code may be helpful: ...
1
vote
0answers
153 views

Why can't I reinstall formerly purchased App (Mindapp)?

I found that the app "Mindapp" disappeared from the Windows store and my library. On iphone/ipad I am used to that I can still reinstall an App even if the App gets deleted from the store. The app is ...
0
votes
1answer
49 views

Which app give me the option to change the shape of site tile?

I usually pin my most accessed websites on start screen. The pinned tiles take the shape of site's favicon which sometimes look ugly. Is there an app which let me change the default site tile from a ...
1
vote
2answers
188 views

Windows Phone apps crash on startup

Sometimes apps on my Lumia 650 will crash when started. Restarting the phone does not help, neither is it a problem with installing it on the SD card etc. Most of the time a reinstall cycle will work, ...
0
votes
0answers
246 views

How can I log out of Facebook Messenger?

I have a Lumia 430 Dual-SIM with Windows Phone 8.1. After some research, I came across this site, but it only give details on how to log out using Android. I then thought of uninstalling Facebook ...
1
vote
0answers
56 views

Windows 10 store is acting strnage

Everything was fine till yesterday, when out of the blue, the store doesn't work properly. Here is the problem: The store doesn't open full page of apps. rarely it does, but most of the time, I ...
2
votes
3answers
224 views

Cannot download certain apps after Windows 10 upgrade

I have a Lumia 1020. Originally it was on Windows Phone 8.1 and I did the Insider Preview to get a preview of Windows 10 Mobile. During that time, I downloaded some apps/games and they worked fine. ...
0
votes
1answer
261 views

Problem installing Windows Phone Apps

My problem is I had some apps that won't install giving me different error codes ... I tried to fix these problems but failed so I reset my phone Apps are installing now but there are some of the ...
0
votes
0answers
265 views

Hide Apps in the Windows Store

So I know you can hide apps in the store: http://www.ghacks.net/2016/05/18/hide-windows-store-library-apps/ but, I am wondering what this actually does? As far as I can tell if I hide an app it ...
0
votes
1answer
1k views

Phone asks for Microsoft Account Password on app downloads [duplicate]

I have 15 apps to download but it just will not update anything. It keeps on asking for my Microsoft account password . i never had a password on my phone? I have rebooted my phone but still no luck.
1
vote
0answers
47 views

How to back up an app which is no longer on store? [duplicate]

Calc Pro, a basic MATLAB programming app, I had installed on my phone a couple of months ago. Now it is not available in store as I receive error message code 1 when I tap on the app in My Library in ...
1
vote
0answers
294 views

Unable to install extras & info…Error codes: 0x80070002 and 0x80070003

I am all updated but cannot install "Extras & info". It starts downloading and download till full 9.68MB then gives following error msg. Is this a bug ? as I have been suffering from this problem ...
3
votes
2answers
566 views

Mysterious “SFT_5055W” app downloaded automatically by the Store

An application, which I have never seen before, named "SFT_5055W" was updated automatically by the Store. Clicking on it brings me to the "Try that again" page with error code 1 and CV: M2S0/wO/...
3
votes
1answer
256 views

Force uninstall app (by deleting app's files from SD card)

I had a faulty install of an app from Store and now I have this app in my menu, where if I launch it, nothing happens and also when I try to uninstall it, nothing happens. Now, I got the idea that (...
5
votes
1answer
238 views

cant access oulook email or app store without password pop up

Pop up screen keeps asking for password. When I enter password it still comes back to the same screen. Can't access app store read my email or anything. It just started doing this outta the blue. Did ...
3
votes
1answer
891 views

Can't update anything on Store

I got some updates on my store including the store update, but none o them seems to be updating, after clicking update in 2-3 seconds it shows error. the message is same for all: Try that again ...
8
votes
1answer
4k views

Unable to install and update whatsapp on my Lumia 630. It's giving me the 80073cf9 sign

I got a message that my whatsapp version has expired and that I should go to window's Store and update. It's been difficult to update and I cannot even access the version on my phone.
4
votes
1answer
492 views

How can I install apps that is not available for my device?

I want to install this app on my device. It tells me it's not available and the "free" button is greyed out so I can't install it. I encountered similar problems like this one with different apps. ...
2
votes
1answer
314 views

Clicking on specific apps in Microsoft store crashes the store instantly. Why?

I have noticed that Microsoft Store crashes (force close) when I search and click on the app icon. This problem does only happen with certain apps for example Audiobooks from audible and Scan - QR ...
11
votes
3answers
642 views

Copy a discontinued app from one phone to another

My family uses Life360 to keep track of each other's location, on a mixture of iOS and Windows Phone 8.1 phones. We're adding a new Windows Phone 8.1 to the family, but I now discover that Life360 ...
4
votes
2answers
106 views

What will happen to my purchased apps after resetting my phone?

I purchased a pack of apps from Microsoft Store. I want to know if I reset my phone for any reason, will I be able to use them again without repurchasing them? I am talking here about Paid apps. ...
3
votes
1answer
414 views

Failed to update system apps

I am using Nokia Lumia 720 with Windows 10. Windows store shows few apps(Equaliser, Rate your device, Gestures & Touch) to be updated. But, when I click to update them it fails saying "Error - see ...
5
votes
3answers
736 views

Play unsupported games on low end devices(hack/tweak)

I have a 512MB low end device(Nokia Lumia 720). I wish to play high-end games on it like Dead Trigger 2 and other Gameloft Games. But, the store says my device is incompatible. I am an android user. ...
0
votes
1answer
113 views

I Cannot Download X-Box Games !! Needs Parent? [duplicate]

I Cannot download my favorite game because the system needs a parental email or account ! I hate it !! Can you just fix it to flow faster as I download ??
3
votes
2answers
561 views

Lumia camera beta and lumia camera classic

Are these apps still available to any devices, cause i can't get them from store on my 520.
0
votes
0answers
186 views

can't download WhatsApp [duplicate]

In my phone what's app can't download.it needs my family setup .i don't know how to set up my family in my Lumia 535 .without my family setup my mobile is not download WhatsApp.
5
votes
2answers
335 views

“Can't sign in” & “Please try again. If the problem continues, you might need to restart your phone” error when downloading new apps from store

Info: I have a Nokia Lumia 520 running Windows 8.1 (OS version: 8.10.12393.890) and I'm getting a really weird error that I can't find a solution for, I'm not sure if it can be fixed. I'm not sure ...
1
vote
0answers
89 views

Windows Store My Family issue [duplicate]

I've had a windows phone for nearly a year, and in all this time haven't been able to get the app store to work. It always says my family needs updating, despite me being registered on there as an ...
6
votes
1answer
138 views

Camera on Lumia 535

I am not able to zoom in the camera. Is the default model like that or has it got to do with something with my device? Is there any solution to that?
3
votes
2answers
4k views

Not able to download apps on Lumia 535

I'm not able to download any app on my phone (Lumia 535). The preexisting apps are the only apps I am able to update or reinstall. After I select the install button in the store it goes to the ...
3
votes
1answer
77 views

how to know number of installs for an app on windows store

In Windows Store for mobile apps, I see number of ratings for every app. Absolutely this is not the number of installs. So, how can I find how many times a mobile app on Windows store has been ...
1
vote
2answers
55 views

How to remove credit card

My brother bought a Microsoft Lumia 435 and wanted to buy an app. Since he is too young for his own credit card, we used mine. Now he had this app, but I want to make sure, that he will not buy ...
6
votes
1answer
500 views

Is it possible to know the last update date of an App?

On the Windows Phone 8.1 Store each App page showed at the bottom of the page the last date of update of the App. I found that information useful, in order to understand if an App was actively ...
4
votes
2answers
14k views

Store error on installing WhatsApp

I have a Microsoft Lumia 640 Dual Sim, running Windows Phone 8.1. I accidentally uninstalled WhatsApp from the phone. Now when I try to install it back from the store, i get an error asking me to try ...
5
votes
1answer
86 views

Any way to get notified of app updates?

In Windows Phone 8.1 the Store was able to notify of pending app updates on the live tile as well as in the notification centre. Is there something similar in Windows 10 Mobile, for those who don't ...
2
votes
0answers
54 views

Is it worthwhile to attend Microsoft Dreamspark workshop for developing windows apps? [closed]

In the city where I live there will be a national summit on education next week, in which a Dreamspark workshop will be offered by Microsoft. The program include a lesson about Wordpress on WebApp, an ...
3
votes
1answer
134 views

stuck on a useless lumia 525 with windows 10 mobile's buggy insider preview [duplicate]

i have a lumia 525 with windows phone 10 insider preview, i couldn't install the latest preview and am stuck in a buggy one, whatever, i reseted it to factory settings yesterday and there is only 5 ...
2
votes
0answers
237 views

Unnamed app in list of updates

I checked the Store for updates on my Lumia 950, and it shows one app with no name or icon: What is this? Tapping the download button does nothing.
2
votes
1answer
809 views

Wi-Fi required for downloading apps larger than 19 MB

Why is my Lumia 520 asking for Wi-Fi in order to install apps larger than 19 MB? How can I fix it?