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Questions tagged [store]

The official place to download apps, music, podcasts, and games.

2
votes
0answers
545 views

How do I add money to my Microsoft Account?

Sometimes it's nice to have some prepaid amount of money on the Microsoft Account so you don't have to have a credit card or a paypal account connected to it or you can give your kids an "allowance" ...
0
votes
0answers
15 views

It is saying pending when i want to download a application on store

If I want to download the application it says pending for a long time and it will not download. At the same time, the power button is not responding.
0
votes
0answers
31 views

How to sign up in windows store unab

I had signed up and set up a family Microsoft group but still unable to get apps from the microsoft windows store I had also tried too many times about this problem but nothing works in fact I had ...
5
votes
1answer
738 views

What Does “Update Apps Automatically” Mean?

In the Store settings, there is an option to "Update apps automatically". When turned on, will this simply check for updates x times per day (meaning that if I'm waiting on an update, I may have to ...
0
votes
0answers
100 views

Can't download app from windows phone store. it displays with helpful code error

I can't download apps from windows store to my phone.it displays with code. I have tried several prescriptions but still not working. It states this is helpful with code error.
2
votes
1answer
1k views

Wi-Fi required for downloading apps larger than 19 MB

Why is my Lumia 520 asking for Wi-Fi in order to install apps larger than 19 MB? How can I fix it?
1
vote
1answer
457 views

Nokia Lumia 610 Windows Live ID

I have tried to sign in with Windows Live ID but it didn't confirm as it's okay or not. Also, I want to install applications but I can't. Why is this? I'm using a Nokia Lumia 610.
2
votes
1answer
218 views

Error code 805a0193 when using Store

My Lumia 535 is failing to download apps or even install them, instead it gives me an error code 805a0193. I have been trying for the past 2 days now. How can I fix this?
1
vote
0answers
198 views

Why can't I reinstall formerly purchased App (Mindapp)?

I found that the app "Mindapp" disappeared from the Windows store and my library. On iphone/ipad I am used to that I can still reinstall an App even if the App gets deleted from the store. The app is ...
3
votes
2answers
943 views

Download Apps or Games through PC

I am using Windows Phone 1320. Is it possible to download an app or game from windows store through my PC and it automatically gets installed on my Lumia 1320?
4
votes
2answers
246 views

Download Problems

While trying to download an app (I don't want). I get error messages number 80004004 I don't know what to do and I can't delete the app. Now I can't get to download any downloads - it seems as if ...
3
votes
2answers
4k views

Not able to download apps on Lumia 535

I'm not able to download any app on my phone (Lumia 535). The preexisting apps are the only apps I am able to update or reinstall. After I select the install button in the store it goes to the ...
1
vote
1answer
73 views

Instagram official app

Is there a definite way to get the OFFICIAL Instagram app not the unofficial app on Windows 10 Mobile? Because in the Microsoft store all I find is the unofficial one and I can get it on my Windows 10 ...
2
votes
1answer
2k views

Forgot Microsoft account username and password?

My mother bough the Microsoft lumia phone around 3 years back. Looks like seller(or someone else) did setup microsoft account on her phone . She is not IT woman at all and does not have any idea about ...
2
votes
1answer
367 views

Imgura won't install because of an error

When I want to install Imgura app I get an error code 8103012e. Can someone tell me what to do? I searched the web for explanation to this error and found nothing.
2
votes
1answer
1k views

how to solve code error 800704CF

I cant download any applications I even kept on making new Microsoft account but still I can't download everytime it show error code
3
votes
3answers
4k views

Can't Download Apps From Store

Why can't I install any apps on my phone? It says to try later. I tried later several times, but it still doesn't work.
0
votes
0answers
27 views

how to download apps without asking for a family set up [duplicate]

Please help me to find a solution to download and to update the apps on Store I really need apps for my windows phone
0
votes
1answer
19 views

Does Microsoft release devices at a special date?

Is there any fixed date when Microsoft introduces its devices? I have in mind a trade fair or other type of event that would be the most probable date. For me it's important, because I'd need to ...
0
votes
1answer
87 views

Is there a software update for Lumia 635 running WP 8.1?

I have been given this phone and I can't download apps like Skype or even update my Facebook or Messenger apps. What can I do to fix this issue?
3
votes
1answer
976 views

Can't update anything on Store

I got some updates on my store including the store update, but none o them seems to be updating, after clicking update in 2-3 seconds it shows error. the message is same for all: Try that again ...
6
votes
1answer
161 views

Camera on Lumia 535

I am not able to zoom in the camera. Is the default model like that or has it got to do with something with my device? Is there any solution to that?
1
vote
2answers
215 views

Windows Phone apps crash on startup

Sometimes apps on my Lumia 650 will crash when started. Restarting the phone does not help, neither is it a problem with installing it on the SD card etc. Most of the time a reinstall cycle will work, ...
5
votes
1answer
263 views

cant access oulook email or app store without password pop up

Pop up screen keeps asking for password. When I enter password it still comes back to the same screen. Can't access app store read my email or anything. It just started doing this outta the blue. Did ...
0
votes
1answer
154 views

I have been using the store to download,ever since i restarted my phone i can't download.it want me to change family setting [duplicate]

I want to download...when ever am trying my phone tells me to go to www.windowsphone.com/my family and sign in with my account to change the setting but I can not find the setting and I don't know ...
3
votes
1answer
2k views

error code of 80020006 while installing app

I'm getting the error code 80020006 while installing an app from the store. I' not able to install any app from the store, please help me.
1
vote
0answers
10k views

Marketplace error d000f001

I am using a Nokia Lumia 610 running Windows Phone 7.8 and I can't download apps from the marketplace. I get an error saying "We can't complete your request now try again later". Then it shows error ...
4
votes
1answer
4k views

I am unable to open the store on my Lumia 525 to download apps

When I am trying to open the store to download an app on my Nokia Lumia 525 it is showing the error code - 805a8011, even after rebooting I am unable to open the store, what should I do now? Please ...
0
votes
0answers
1k views

Error code 805a0914 when opening Store

I went to open the Store on my phone running WP 8.1 and before anything loaded it says "There has been a problem completing your request. Please try again later. This error code may be helpful: ...
3
votes
1answer
204 views

When will we have SnapChat and KIK apps in windows phone store ?

I use Microsoft LUMIA 540. The only chatting app which I could use in it is Whatsapp. When will it support apps like snapchat, kik. There is also an KIK app in store which will never installs.
0
votes
1answer
268 views

Problem installing Windows Phone Apps

My problem is I had some apps that won't install giving me different error codes ... I tried to fix these problems but failed so I reset my phone Apps are installing now but there are some of the ...
2
votes
4answers
2k views

Whatsapp update not happening

On opening whatsapp, it gives a message Update WhatsApp, on click of it, the windows phone store opens and there is no update button available, it just gives me the option "Share" instead of "Update" ...
0
votes
1answer
52 views

Which app give me the option to change the shape of site tile?

I usually pin my most accessed websites on start screen. The pinned tiles take the shape of site's favicon which sometimes look ugly. Is there an app which let me change the default site tile from a ...
2
votes
3answers
235 views

Cannot download certain apps after Windows 10 upgrade

I have a Lumia 1020. Originally it was on Windows Phone 8.1 and I did the Insider Preview to get a preview of Windows 10 Mobile. During that time, I downloaded some apps/games and they worked fine. ...
1
vote
0answers
310 views

Unable to install extras & info…Error codes: 0x80070002 and 0x80070003

I am all updated but cannot install "Extras & info". It starts downloading and download till full 9.68MB then gives following error msg. Is this a bug ? as I have been suffering from this problem ...
0
votes
0answers
287 views

How can I log out of Facebook Messenger?

I have a Lumia 430 Dual-SIM with Windows Phone 8.1. After some research, I came across this site, but it only give details on how to log out using Android. I then thought of uninstalling Facebook ...
1
vote
0answers
57 views

Windows 10 store is acting strnage

Everything was fine till yesterday, when out of the blue, the store doesn't work properly. Here is the problem: The store doesn't open full page of apps. rarely it does, but most of the time, I ...
3
votes
1answer
297 views

Force uninstall app (by deleting app's files from SD card)

I had a faulty install of an app from Store and now I have this app in my menu, where if I launch it, nothing happens and also when I try to uninstall it, nothing happens. Now, I got the idea that (...
4
votes
2answers
107 views

What will happen to my purchased apps after resetting my phone?

I purchased a pack of apps from Microsoft Store. I want to know if I reset my phone for any reason, will I be able to use them again without repurchasing them? I am talking here about Paid apps. ...
0
votes
0answers
293 views

Hide Apps in the Windows Store

So I know you can hide apps in the store: http://www.ghacks.net/2016/05/18/hide-windows-store-library-apps/ but, I am wondering what this actually does? As far as I can tell if I hide an app it ...
0
votes
1answer
2k views

Phone asks for Microsoft Account Password on app downloads [duplicate]

I have 15 apps to download but it just will not update anything. It keeps on asking for my Microsoft account password . i never had a password on my phone? I have rebooted my phone but still no luck.
5
votes
3answers
834 views

Play unsupported games on low end devices(hack/tweak)

I have a 512MB low end device(Nokia Lumia 720). I wish to play high-end games on it like Dead Trigger 2 and other Gameloft Games. But, the store says my device is incompatible. I am an android user. ...
11
votes
3answers
762 views

Copy a discontinued app from one phone to another

My family uses Life360 to keep track of each other's location, on a mixture of iOS and Windows Phone 8.1 phones. We're adding a new Windows Phone 8.1 to the family, but I now discover that Life360 ...
1
vote
0answers
49 views

How to back up an app which is no longer on store? [duplicate]

Calc Pro, a basic MATLAB programming app, I had installed on my phone a couple of months ago. Now it is not available in store as I receive error message code 1 when I tap on the app in My Library in ...
8
votes
1answer
4k views

Unable to install and update whatsapp on my Lumia 630. It's giving me the 80073cf9 sign

I got a message that my whatsapp version has expired and that I should go to window's Store and update. It's been difficult to update and I cannot even access the version on my phone.
3
votes
2answers
598 views

Mysterious “SFT_5055W” app downloaded automatically by the Store

An application, which I have never seen before, named "SFT_5055W" was updated automatically by the Store. Clicking on it brings me to the "Try that again" page with error code 1 and CV: M2S0/wO/...
3
votes
0answers
442 views

Uninstalled an application but the store shows it as still installed. How can I reinstall it?

I updated to the latest Windows Phone 10 Technical preview. In the process I lost all of the application data that I had stored on my SD card and need to reinstall my apps. I removed the applications ...
1
vote
1answer
562 views

Cannot install Asphalt 8 from the Store

When I type "Asphalt 8" in the Windows Phone Store, only "Asphalt Hack" is returned, not the game. When I clicked on a link for Asphalt 8 from the website, it took me to the store, but displayed an ...
4
votes
1answer
527 views

How can I install apps that is not available for my device?

I want to install this app on my device. It tells me it's not available and the "free" button is greyed out so I can't install it. I encountered similar problems like this one with different apps. ...
6
votes
1answer
548 views

Is it possible to know the last update date of an App?

On the Windows Phone 8.1 Store each App page showed at the bottom of the page the last date of update of the App. I found that information useful, in order to understand if an App was actively ...