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Questions tagged [update]

Software updates provided by application developers, OEMs or Microsoft for your Windows Phone.

4
votes
3answers
127 views

Can't answer Captcha questions without updated browser

I have a Nokia Lumia 920 with IE 8.1. I can't answer Captcha questions without an updated browser. I have considered updating to IE 10. What should I do? The site suggests Safari, Chrome, Mozilla. Can ...
3
votes
2answers
47 views

Update stuck due to low space

My Win10 phone was low in storage but it automatically started updating to new build/version. As a result when almost 600 MB download was left the update failed. Now I can neither update completely ...
3
votes
1answer
671 views

Can't install Windows Insider Preview on Lumia 530

I've been trying to get the Windows 10 Technical Preview on my Lumia 530, but after installing the Windows Insider app, selecting Insider Fast, then restarting, no updates are available according to ...
2
votes
1answer
309 views

Lumia 535 stops update in between

I was updating my Lumia 535 but lost the Wi-Fi in between due to power failure. Since then my cell is restarting again & again just showing up Microsoft logo and nothing else. Plz advice me what i ...
0
votes
0answers
18 views

Gadgets app not working on my alcatel idol 4 pro,i need to update HD 500 dock

The Gadgets app oesn't work on my Alcatel Idol 4 Pro. Do I need to update my display dock (HD500) or the app? I installed an older version, but it didn't fix the the display issue. Can anyone ...
0
votes
0answers
91 views

How to fix Lumia 640 xl stuck at almost done in spite of hard reset attempt

My Lumia 640 xl was doing the last update and was stuck at 2%. Therefore i tried a hard reset. But now it is stuck at Almost done. On the almost done screen when i click next nothing happens. I tried ...
4
votes
1answer
567 views

How long does it take to update my Nokia Lumia 610?

How much time can it possibly take to completely update my Nokia Lumia 610? It has never been updated before. I bought it on August 2012, never had a clue on how to update the phone until today. I ...
3
votes
1answer
406 views

How can I update my phone?

I have a problem with my Windows Phone. There is a new software update for my phone and for that I need to have some free space in my phone but I have already 900 MB and I've tried also to reset my ...
2
votes
4answers
1k views

Update to Windows 10 Mobile

Anyone got update to Windows 10 Mobile on Nokia Lumia 525 Officially??? I tried on lumia 525 as well as 530, it shows phone is up to date. Current Version Windows Phone 8.1 Update (8.10.14219.341).
4
votes
2answers
836 views

Windows 10 Update in lumia 540

while I was updating Lumia 540 with 8.1 It got automatically stopped after reaching a level of 7% and while I have a decent WiFi network still no progress is there.
0
votes
2answers
80 views

Windows update failing

For weeks I get message that I need to update my windows phone. However, all the time it fails because I have too less memory. The problem is, most memory is involved in the OS part, which I cannot ...
4
votes
1answer
272 views

As 2018, is Windows Phone dead?

I'm the happy owner of a Microsoft Lumia 435 that I bought some years ago. Currently, I feel that it's time to change phones. I'd appreciate a new battery, no scratches, the feel of a new product, and ...
7
votes
1answer
838 views

Logic behind Nokia update availability for “Country variant” models

Who does approve updates for Country variant? In some cases it looks like it is waiting for approval from all mobile providers, and in other (Lumia 1020) it comes before O2 finished their testing. ...
6
votes
2answers
5k views

Windows Phone Offline Update

Just a quick Question though. Is it possible to do an offline update of any lumia phone like we install custom roms in Android mobiles? I've a Microsoft Lumia 640 XL Dual sim with Windows Phone 8.1 ...
0
votes
1answer
56 views

is it possible to avoid windows update?

The space in my lumia 730 is only 8gb out of which 6 is used by the system and microsoft apps that can't be moved. Microsoft keep pushing updates that fills the system memory making it inoperable and ...
5
votes
2answers
229 views

How to clean space after update?

I recently updated my Windows Phone 8 firmware but I noticed that it didn't clean the memory. I have 12 Gb of used space under "others". And I have no idea what's in there. Plus, I have 9 Gb of ...
1
vote
1answer
207 views

Windows updates failed and using all the space in the phone memory, how to delete?

I face this issue very often when the update crash in the middle due to connectivity issues and i cannot delete it from the phone or by connecting it through USB. Even if you try to re-update the new ...
1
vote
1answer
89 views

What did most recent update do?

I have a Lumia 950 XL (UK version, if that matters) and, this morning, it performed a system update. Anyone know what that might have contained or can point me to where I can find out? TIA.
1
vote
2answers
193 views

Windows Phone update: “Some settings are managed by your organisation”

A friend of mine has an update but can't install it because of this message "some settings are managed by your organisation". How can this be fixed without a reset to factory settings? (I don't have ...
1
vote
0answers
456 views

how to move whatsapp from phone memory to SD card on WP 8.0?

I'm running WP 8.0 and lack a lot of space (approx. 800mb) to be able to download the 8.1 update I would like to free space on the phone memory space by moving Whatsapp from the phone to the SD card ...
3
votes
2answers
11k views

windows phone update error 8018830f

I try to update my phone yesterday, but after download i get the following message: The update was downloaded, but couldn't be opened. (8018830f) My phone is Nokia Lumia 920, i have ~20GB free space....
0
votes
1answer
214 views

Lost contacts after update

I updated my Lumia 640 Windows Phone, after update was completed I saw that all my contacts and my texts were gone. I tried to retrieve them by restarting my phone but this did not work. Is there a ...
1
vote
2answers
570 views

How to install Windows 10 Mobile with recovery tool?

I have a Lumia 640 that ran Windows Phone 8.1 and I updated it to Windows 10 Mobile. I dropped the phone and the system refused to start and I reinstalled it using recovery tool, but it installed an ...
0
votes
0answers
93 views

other ways to update windows 8.1

Is there no other way to download the update. I really need to download the update. I have been trying to download it for over a month now but it's still not working
0
votes
1answer
742 views

is it possible to run windows 10 mobile on nokia lumia 610

I have a Nokia lumia 610 and it has windows phone 7.8 and I really want to run windows phone 10 or windows phone 8.1? I tried to download a certificate off this proxy http://upwp10.chinacloudapp.cn:...
4
votes
2answers
241 views

Last night Windows Phone update 10 crashed my phone Lumia 540

My device Lumia Dual 540 had an update about a year ago where Camera and Flashlight stopped working and I fed up trying to fix it :) About 2 weeks ago there was a night update and suddenly, I found ...
6
votes
1answer
4k views

Windows Phone Recovery Tool: operation ended with failure, phone keeps restarting

I tried to downgrade my Lumia 1020 from 10 to 8.1 using the Windows Phone Recovery Tool After downloading the required data, when I try to install the data my phone restarts and stops the ...
3
votes
2answers
121 views

Will disabling “Automatically download updates if my data settings allow it” blocks automatic updates when connected to Wi-Fi?

My Wi-Fi isn't unlimited and I need to block any automatic updates. In phone update screen, there is an option "Automatically download updates if my data settings allow it". Unchecking the option ...
0
votes
1answer
654 views

How to uninstall the Creators update and stay on the previous version?

I have a lot of trouble with my Lumia 950 since I've installed the Creators update. It used to run fine before the update but now it's freezing a couple of times a day and needs a reboot at least ...
8
votes
4answers
18k views

Updating with the mobile data

I reside in a district called Dhemaji in Assam, India. This is a small district where there is no Wi-Fi connection nearby. Now I own a Nokia Lumia 625 which shows that there is an update for the phone ...
3
votes
1answer
144 views

My 520 looks bricked, with black screen. Will i still get windows 10 if i roll back using NSRT?

My Nokia Lumia 520 unexpectedly shut down and rebooted while i was browsing fb in edge. Now the only thing i get on screen is a black screen which says Error: Unable to find bootable option. Press ...
1
vote
0answers
129 views

Unable to turn on Lumia 520 while software updates running

Today i got software update notification in my phone Lumia 520. So i have given for update and updates got downloaded using my office wifi. And installing updates were started. I left my office and ...
0
votes
1answer
168 views

My Nokia Lumia 630 is hanged during update…!

My Nokia Lumia 630 shows a update, when I had downloaded files and installed it, It's only rolling. I can't access my phone anymore. I'd tried to hard reset by power bottom and volume down key, but it'...
2
votes
1answer
809 views

The update of Nokia Lumia 630 is very slow

By mistake, I began the update of my phone and now it's very slow; I want to stop the update. I rebooted the phone but it still shows the update process. Please, suggest me some idea to stop the ...
3
votes
1answer
2k views

Manually update 1020 to latest version of WP8.1?

I've bought a Lumia 1020, and I'm not convinced my phone provider has rolled out the latest version of the 8.1 OS (is it each phone provider's choice when to do this?) It doesn't look like my previous ...
1
vote
1answer
247 views

Windows phone upgrade to 10 stopped in middle, now the is not starting [duplicate]

while upgrading my windows phone to 10 it stopped in middle because of power problem.now i am unable to start my windows phone and even i tried to hard reset but it doesn't work.when i connect my ...
4
votes
1answer
2k views

Disallow automatic updates

This night my phone restarted automatically to install updates, what meant that I lost all phone connectivity untill I woke up and inserted the SIM PIN code... This is really really bad, I could of ...
1
vote
1answer
15k views

How much battery is needed to update?

My phone says my battery is to low for the phone to be able to update itself. I have around 34% left. How much is needed for it to update? 50%? I'm trying to update to Windows 10 Insider Preview for ...
4
votes
2answers
4k views

Transfer my whtsapp data from android to windows phone

If I make a back up my whatsapp data in google drive can i get it restored it in my windows phone by google drive ? Is it possible ?
1
vote
0answers
134 views

i'm getting error 80072efd while upgrading my windows phone 8.1 to windows phone 10

i'm getting error 80072efd while upgrading my windows phone 8.1 to windows phone 10. There is not any problem with internet connection or disk space.upgrading has already completed 36%.
0
votes
0answers
47 views

Can not restart after update

I have windows phone Lumia 525. But when I update my phone from 8 to 8.1 it's downloading complete after that it can't restart
16
votes
4answers
8k views

Will my phone be able to update to Windows Phone 8?

I currently have a Windows Phone 7.1 (Mango or 7.5) and want to know if I can update it to the upcoming Windows Phone 8?
2
votes
2answers
637 views

safe to update to windows 10 mobile?

I have a non-Nokia non-Lumia Windows phone, made but by a manufacturer in India(Phone model number is Micromax Canvas Win W121). I am running Windows 8.1 Update 2. Now, I am really eager to try out ...
6
votes
1answer
436 views

Hide phone update notifications

A few days ago I installed Windows Insider (on my Lumia 521) and chose the Fast Track. So now I have a phone update that's ready to download. (I've unchecked "Automatically download updates if my data ...
6
votes
3answers
9k views

Windows 10 mobile update for Microsoft Lumia 535

Is there any possibility to receive the Windows 10 mobile update on a Lumia 535?
1
vote
1answer
151 views

Not receiving Windows 10 updates

I have Nokia Lumia 720. I am a Windows Insider on Windows 10(PC) for new using features & bug fixes(mostly on Bash Shell). Of course we don't have official public Windows 10 update for Lumia 720. ...
3
votes
1answer
298 views

update stuck on windows 8.1 update 2

I have been using windows phone 8.1 update 2 being installed through windows insider app as i am upgrading to windows 10 second time. But after upgrading to windows 8.1 upgrade 2 phone update ...
1
vote
0answers
28 views

How to Cancel Downloading Updates for Windows 10 [duplicate]

I recently rolled back to Windows 8.1 and installed Windows 10. (this was because the anniversary update of windows 10 mobiles messed up my phone so I did a hard reset) And I am perfectly happy with ...
7
votes
1answer
151 views

Does windows phone skip between updates?

I am a new user to Windows Phone and I was just wondering if suppose a Windows Phone 8 got an update, but I did not update it at that time, after some time it got another update, then would my phone ...
12
votes
3answers
34k views

Phone got stuck during upgrading to Windows 10

My Lumia 520 got an update to Windows 10 Mobile. I started upgrading but the battery drained out. Now whenever I start the phone, I see moving gears on the screen but after some time the phone ...