Questions tagged [update]

Software updates provided by application developers, OEMs or Microsoft for your Windows Phone.

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3
votes
3answers
788 views

Windows mobile 10 update failed during install impossible to recover

I have a big problem with my lumia 830 after the update this night the install start and fail after a short time with a kind smiley :-(. So i tried to recover my phone with the Windows Device ...
9
votes
1answer
133 views

Do Windows 10 Mobile users have an Anniversary update like desktop users of Windows 10?

Do we have an Anniversary update to Windows 10 Mobile like desktop users of Windows 10? Will we see any noticeable features in this update?
1
vote
0answers
16 views

Lumia Icon froze when updated Windows 10 [duplicate]

I have a Lumia Icon phone and had just updated my computer and was notified I could update my phone as well. It has froze on the spinning gear and wont do anything. What do I do?
2
votes
2answers
336 views

problem to get W10 on my lumia 930 [duplicate]

I have bought a new Lumia 930 (it's EE version but network unlocked) the phone update showed some language support update, so I tried installing it. The problem is that the update download is stuck at ...
6
votes
3answers
23k views

Phone stuck installing an OS update

I've downloaded a new update (8.10.14219.341) for my Lumia 720. But when I try to install it, once the phone restarts, it just gets stuck at the spinning gear screen - there is no progress whatsoever. ...
4
votes
1answer
3k views

No windows 10 update for lumia 930

I've installed Update Advisor and it tells Good news! Your phone is eligible for upgrade to Windows 10. We are working with your mobile operator and phone manufacturer to make the upgrade ...
4
votes
1answer
228 views

How to upgrade to Windows 10 from Windows 8.1

I'm have a Windows Phone (Microsoft Lumia 540) currently running Windows Phone 8.1. I want to upgrade the mobile's OS to Windows 10 Mobile. I tried using Settings->Update Phone, but it displayed ...
2
votes
1answer
451 views

Does doing a factory reset or backup restore affect the operating-system version?

If I get a device running an older version of WP and update it, then have a reason to do a factory reset, will it reset the phone exactly to the initial state or will the OS remain at the updated ...
4
votes
2answers
86 views

Windows 10 Mobile update expiry also July 29th?

For PCs, there is a 1 year free update to Windows 10 ending on July 29th 2016. After that date, you have to pay. Is this applicable also for Windows 10 Mobile? What is the end date for the free ...
1
vote
0answers
91 views

Turn off “An update is ready for download” notification

It appears there is no answer to this one, as there is a prior unanswered question here, but I want to make a clearer go at this: I do not want to update to Windows 8.1. I keep getting a notification ...
6
votes
3answers
17k views

Lumia 930 stuck at Loading after updating to Windows 10 Insider Preview

My Lumia 930 got stuck at "Loading" after I updated it to Windows 10 Insider Preview. I updated my main (and very used) phone. How do I do a proper install of W10IP on my Lumia 930?
2
votes
0answers
88 views

Inquiry over stability of WP 10 on an htc 8s

If I download a ''Developer Preview App'' on my htc 8s and check for an update in Feb 2016 am I still going to get windows 8.1 or find that the only update available is windows 10, and if so should i ...
3
votes
1answer
282 views

Cannot download phone updates in nokia lumia for windows 10

It shows an phone update for my phone but it is showing 0% from 7AM.It is not moving and my internet connection is fine.What is the problem.Please help me.I could not download apps from store also it ...
7
votes
3answers
986 views

I can't update Nokia Lumia 630

My brother has Lumia 630, everything works perfectly, but there is no way i can update his phone. Phone says that update is available, but when i tap download button there is just a message "...
1
vote
1answer
113 views

Can i update to windows 10 without getting any official update? [duplicate]

Windows 10 on lumia phones are eye catching. But my old lumia 625 didn't get any official update. Is their any way to update without getting any official update like we can do in android phones?
2
votes
0answers
33 views

Updating to Windows 10 [duplicate]

I wanted to update to windows 10 on Lumia and at first it was smooth. Later the download got stuck at 8% I've been trying again and again but still nothing works. Someone please help me? Also I ...
5
votes
1answer
1k views

Microsoft Lumia 640 - Missing keyboard and error code 0x80073712

I know that I'm not the only person who has this problem, so i want to ask you how to resolve it. W10 Mobile is here but and problem is here too. I had problem when i update my Lumia 640 from Windows ...
5
votes
5answers
11k views

Will upgrading to Windows Phone 8.1 void my manufacturer's warranty?

I have a Nokia Lumia 520 with Lumia Black OS. I want to upgrade to Windows Phone 8.1 after reading Windows Phone 8.1: The Good, The Bad & The Ugly [Review] But will the upgrade cost me the phone'...
2
votes
1answer
1k views

Nokia Lumia 525 is not updating to Windows 10 [duplicate]

My Nokia Lumia 525 is not updating to Windows 10 Mobile. What is the problem and how can I resolve it?
4
votes
1answer
214 views

Is there a way to trigger the Windows 10 Mobile upgrade on an eligible phone

I downloaded the upgrade advisor app on my Lumia 640XL, which is not carrier locked, and checked for the Windows 10 upgrade, and it showed that my device is eligible for the update. But its been a ...
3
votes
2answers
71 views

Are “combo” updates something we will see in Windows Phone / Mobile future?

I just got a new Windows Phone today. In the first 2 hours, while I was setting up all my Apps, data and preferences the phone found several different system updates. Each time I had to reload the ...
5
votes
1answer
87 views

Any way to get notified of app updates?

In Windows Phone 8.1 the Store was able to notify of pending app updates on the live tile as well as in the notification centre. Is there something similar in Windows 10 Mobile, for those who don't ...
2
votes
1answer
100 views

Microsoft Health won't update

The App Store says I have an update for Microsoft Health, but the download hangs part-way or falls back to Pending. This happens over cellular or Wi-Fi. Microsoft Health appears to be the only app ...
3
votes
1answer
188 views

Free space for Windows 10 Insider?

How much internal storage space should be available before installing Windows 10 via the Insider program?
3
votes
1answer
737 views

Phone Fails to Boot After Windows 10 Update

After downloading the update, deployed from server, the device rebooted and got stuck in Windows Boot Manager. It says: Windows failed to start. A recent hardware or software change might be the ...
1
vote
2answers
700 views

Microsoft Lumia 950 that has erroneous low storage warnings, poor battery life, gets very warm and will not download phone update 10.0.10586.29?

What should I do to fix a brand new Microsoft Lumia 950 that has erroneous low storage warnings, poor battery life, gets very warm and will not download phone update 10.0.10586.29? Following is the ...
2
votes
2answers
622 views

Lumia 620 stuck while updating Windows 10

My Lumia 620 is running Windows 10, and last night it said updates were available. I started the update, then suddenly the phone turned off, and it only shows the NOKIA logo. It's been this way for 15 ...
2
votes
1answer
1k views

Why does Phone Update download stop after it reaches 65-70%?

I've registered for Windows Insider to get the latest Windows 10 Preview. I currently have Lumia 630 phone with Windows 8.1. Whenever I check the status of phone update download, it reaches up to 70% ...
1
vote
1answer
1k views

Why this error is showing 0x80246002 while installing the update?

I got the error 0x80246002 while updating the phone and download is at 0%. Why is this occurring.Please help me.
1
vote
0answers
8 views

No vibration during NSU application [duplicate]

After updating the Windows 10 on mylumia 1320, the phone could not restart. It only display the word NOKIA. I then tried the Nokia Software Updater for Retail version 4.3.2. However, if i ...
2
votes
3answers
1k views

Features and Upgrade to Windows 10 for Lumia 820?

I would like to know windows 10 features and does windows 10 going to support Wifi direct, net sharing , calling from pc/laptop using phone etc Can I install it on my Lumia 820 ? What are the known ...
2
votes
2answers
108 views

How will i deploy my downloaded xap file?

I am using HTC HD7 with wp7.8 and i want to deploy my xap file for playing game and install game in my phone. Have any way for doing this things.
2
votes
0answers
261 views

Recent OneDrive Update is not installing on my Windows Phone 8.1. Mobile is up to date

OneDrive is not updating.It's saying attention required each and every time. When I tapped on it its saying check your phone software is up to date. My mobile is up to date. But even its not ...
1
vote
0answers
6 views

Iumia 525 battery power off during upgrading. [duplicate]

My phone power off during updating because of battery low, than i put my phone on charging and start it again by pressing power button but phone restart again and again and show upgrading sign and ...
2
votes
2answers
3k views

Windows Phone keeps restarting during update

I have a Microsoft Lumia 435 and tried to install the Windows 10 preview. It was updating and showed the two gears moving. It was almost complete when it turned off, rebooted, and showed the gears ...
4
votes
1answer
129 views

No Updates for Windows 10

Using my Nokia Lumia 625, I updated to W10 Insider Preview about 3 weeks ago (build number: 10166, Fast Ring). I am aware that later builds (such as 10512) are available since 10166, but my phone is ...
3
votes
0answers
378 views

Windows phone can not download updates

My lumia 630 is running windows phone 8.1 version 8.10.14234.375 . I signed up to recieve windows 10 through windows Insider app. However due to some problem update would always fail after 15-20% (...
3
votes
1answer
2k views

How to stop phone from downloading a system update?

My lumia 535 has started to download a system update by mistake. How do I stop the download? There's no option to stop it.
1
vote
1answer
379 views

Windows Phone 8 to Windows 10 mobile upgrade and downgrade problem

I have a Lumia 535, and I upgraded it to Windows 10 mobile. After the upgrade, none of my previous applications was present except for People and Phone. Interesting, this behavior also applied for ...
3
votes
0answers
488 views

Update error 80072f8f and daylight saving time

I have Lumia 1320 running OS version 8.10.14157.200, I also have enrolled in "Preview for developers". I have trouble fetching latest update, my phone reports error 80072f8f. Similar error in ...
3
votes
0answers
190 views

Stop a download of Windows 10 Technical Preview for Phones

How does one Stop a download of Windows 10 Technical Preview (10.0.10536.1004) shown wrongly as an update for my HTC8S? I had enrolled for the Windows Insider and this update was offered and ...
1
vote
0answers
84 views

Lumia 930 won't finish install of win 10 [duplicate]

the phone boots up and is perpetually stuck on the gears moving icons. I had win 10 installed on the phone and wanted to factory reset the phone. So I selected that in settings. When it came back up ...
1
vote
1answer
3k views

How can I stop WIndows Phone 8.1 from continually downloading and installing an update?

I have a Nokia Lumia 520 that I bought used. When I began using it it told me there was a new OS update to be installed. I did that. But after it runs for some amount of hours it will again tell me ...
2
votes
1answer
20 views

Phone, carrier and country combination

I am interested in getting the Lumia 1520 in eBay or Amazon, the problem is that the 1520 is not officially offered by any carrier in my country. I know I can get any unlocked phone and just put in ...
1
vote
1answer
375 views

Is Nokia Lumia 930 getting Windows Phone 8.1 Update 2

I've been reading that some models have already got this update and was wondering if 930 is ever going to get it. I have my 930 for a day now with Preview for Developers installed but I haven't got ...
1
vote
0answers
53 views

restarting problem

I have a Microsoft Lumia 520 and tried to install the Windows 10 preview. It was updating and showed the two gears moving. It was almost complete when it turned off, rebooted, and showed the gears ...
6
votes
1answer
249 views

How long will security updates be made for Windows Phone handsets?

I currently own a Samsung Galaxy S2 and I've been disappointed by the way the "Stage Fright" bug is being handled. Despite my phone only being 3 years old, no-one seems to planning to push out an ...
1
vote
2answers
1k views

Downgrade from Windows Phone 8.1 (installed; not an update) to Windows Phone 8

I'm considering buying a Nokia Lumia 730 (or 830), but it comes with 8.1 preinstalled, while I'd like to be using WP8 instead. Is there any way I could downgrade? All the solutions I could find on ...
24
votes
4answers
38k views

How to rollback Windows Phone 8.1 update?

Is there any way to rollback windows phone 8.1 to 8 ?
3
votes
1answer
5k views

How to check if my phone has the Lumia Denim update?

How to check whether my Lumia 1020 has the Denim update? I recieved a big update yesterday, but I can't see Denim in Settings -> About. My current OS version: 8.10.14234.375.