Questions tagged [whatsapp]

Whatsapp is a cross-platform instant messaging application.

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votes
1answer
134 views

WhatsApp - last seen not correct

I have a Nokia Lumia 920 with the latest WhatsApp application. Sometimes it happens that my last seen is wrong. For example, once a friend of mine checked my last seen at 20:10 on his phone, and ...
3
votes
1answer
552 views

How to migrate WhatsApp messages from WP to Android?

Is there any way to migrate my WhatsApp messages to Android?
0
votes
1answer
111 views

Lumia 535 asking for WiFi to download WhatsApp

I have downloaded WhatsApp successful once, but due to some reason I have deleted WhatsApp. After a month when I tried to download WhatsApp again it's asking to connect with WiFi and says it's unable ...
4
votes
1answer
2k views

Windows Phone Whatsapp .DB

I have windows phone WhatsApp .db files which are messages.db, calls.db and settings.db. I want to view the messages and calls data. How is it possible? Can anyone please help me. Thanks in advance. ...
5
votes
2answers
671 views

how to get custom notifications for each whatsapp contact on lumia 920

I know how to give each contact a different notification sound but the only sounds to choose from is the normal Windows and Nokia sounds. I know that when you want to set custom sounds to an app in ...
0
votes
1answer
48 views

Why does whatsapp prompt me to rescan qr code on the desktop app?

I am using the WhatsApp for Desktop app on my Windows 10 PC. It prompts me to rescan the QR code every time my phone's display turns off - this is in spite of the fact that I checked the 'keep me ...
2
votes
0answers
249 views

Apps crash on Lumia 520

I am unable to open whatsapp. Whenever I try to open it, and opening any chat, the screen just goes back to the home. I tried restarting my phone and also reinstalling whatsapp but nothing works. I ...
5
votes
1answer
347 views

Phone not downloading media in whatsapp, not getting connected to FB through App, email not syncing. Messages can be sent and read in whatsapp

Phone not downloading media in WhatsApp Not getting connected to Facebook through App, email not syncing. Browsers are not connected to browse the Internet. Messages can be sent and read in WhatsApp. ...
0
votes
1answer
201 views

Complain of Whatsapp update

hae,i got aproblem with my window phone 520,version 8227.When loggin in whatsapp,it cautions its unsupported with my phone.And that whatsup-window phone expired on 31/12/2017.Please help am running ...
0
votes
0answers
147 views

Can't download app from windows phone store. it displays with helpful code error

I can't download apps from windows store to my phone.it displays with code. I have tried several prescriptions but still not working. It states this is helpful with code error.
4
votes
1answer
457 views

Instant messaging app (Whatsapp, Viber, Wechat, etc.) keeps showing deleted image

few days ago I moved some photo albums from my computer to my phone and then I deleted them using my pc. Now the photos are no longer present in file explorer , but when I want to attach a photo or a ...
3
votes
1answer
1k views

How to share my saved video through whatsapp in windows Phone 8.1

Please help me out here, I have saved a video from net in my windows mobile but when i wanted to share it via whatsapp, i am not able to see this video anywhere- Albums/Document. There is no specific ...
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vote
3answers
5k views

How to lock whatsapp media files in gallery

I am using whatsapp for a long time and i want to know how i can lock or hide whatsapp media files (movies, audios,pictures etc) in gallery. Some times my friends sends via whatsapp videos and ...
0
votes
0answers
46 views

Lumia 620 Storage Full

I've read several people has experienced this WP8.1 issue, and the main suggestion has always been moving everything you can to the SD. However, I've tried it all, and the internal memory is still ...
0
votes
1answer
278 views

Microsoft Lumia 540 refusing to download or upload whatsapp attachments

My Microsoft Lumia 540 is refusing to download WhatsApp attachments such as pictures, audio, documents, etc... over mobile data but data settings are in place and texts are received.
3
votes
4answers
7k views

WhatsApp Web keeps disconnecting

I'm using Opera's built-in WhatsApp web client. This works well, but after a period of time it disconnects from my phone. All I need to do is unlock the phone if WhatsApp is running or, if it's not, ...
6
votes
1answer
192 views

how to move backup from Nokia 808 to Lumia 1020

I have a Nokia 808. Whatsapp informed that their app will not be available on Symbian OS after 31-12-2017. Lumia 1020 has no memory card no any other phone directory, So how can i move WhatsApp backup ...
3
votes
1answer
3k views

How to use dual whatsapp in Windows 10 Mobile?

I have migrated from android platform and there I was using multiple whatsapp accounts on a single phone using third party applications but since windows is a closed platform, can I use a separate ...
0
votes
0answers
22 views

Using 2 WhatsApp accounts separately on Window 10 [duplicate]

I want to use two WhatsApp accounts on my Windows 10 mobile dual sim phone. One for work and another one for personal use. How does this work?
0
votes
3answers
381 views

Whatsapp Media attachment not showing new photos after new windows update

my whatsapp not showing new photos when selecting photos for status or to send as an attachments in nokia lumia 930 after windows 10 recent update. it was working fine as i could send new photos. the ...
2
votes
1answer
4k views

How can I fix the black screen I see when trying to update WhatsApp status?

I tried several times to pick a picture from my phone gallery and set it as my WhatsApp status. But, whenever I try to do that I could only see a black screen with no photo gallery visible at all.
3
votes
1answer
179 views

How to forward a media file in Whatsapp

I want to download a media file from my email attachment and later forward the same from my whatsapp account. I am not able to view my downloaded media file. How do I forward the file from my whatsapp ...
3
votes
2answers
27k views

Where does WhatsApp store backups in windows phone 8?

In the WhatsApp settings menu there is a "backup" option. I would like to know where this backup will be stored in the phone. Is it possible to restore this backup?
4
votes
3answers
6k views

WhatsApp audio message file location

I have a Nokia Lumia 525 running Windows Phone 8.1. I want to access an audio clip received through WhatsApp. How can I access the file to copy it to another location?
3
votes
1answer
217 views

lumia 640 xl windows 10 model mobile, sd card no showing issue

In my model Lumia 640 XL files windows 10 mobile app and Whatapp is not working and i am unable to find my SD card. i am unable to turn off my mobile. i have tried to reset the mobile also.has issue ...
3
votes
4answers
2k views

Is there a way to force WhatsApp to work on Windows Phone 7?

On December 31, WhatsApp ended support for Windows Phone 7. Is there a way to force the app to continue working anyway? I'm on a Nokia Lumia 610 if that helps.
5
votes
2answers
15k views

Transfer Whatsapp from Android to Windows phone

I'm trying to transfer whatsapp data from my android phone to windows. I copied the 'whatsapp' folder from android storage to the root folder of windows and then installed whatsapp in windows and ...
1
vote
1answer
1k views

WhatsApp not detecting WhatsApp folder

bought lumia 640xl and lumia 730, repenting now. whatsapp is not detecting its own folder. not only that, infact whatsapp folder is not able to see in photos gallery as well. i am confused now whether ...
1
vote
2answers
4k views

Whatsapp on Nokia Lumia 630 not working

My WhatsApp on my Nokia Lumia 630 is constantly not working after a few minutes. Messages are coming through but I can't access them. I've uninstalled the app over a dozen times but the same problems ...
6
votes
6answers
17k views

Clean up WhatsApp cache

Is there any way to clean up the cache used by WhatsApp other than reinstalling? Because lots of audio messages and voice recordings made my WhatsApp Data size much bigger (Around 700 MB).
1
vote
1answer
885 views

Can't backup WhatsApp on Onedrive

Could not backup WhatsApp on Onedrive with a Lumia 530 phone. Any possible solutions ?
2
votes
1answer
2k views

How to set up WhatsApp?

I have a WP8 phone, and WhatsApp is not working. The following message appears to me every time I try to access the app: (Could not connect to WhatsApp. Please check your network settings and try ...
3
votes
1answer
1k views

Using WhatsApp on Windows Phone 8.0

Recently, when trying to use WhatsApp on my Samsung Ativ S, I get a message saying that as of Jan 18, 2018 WhatsApp will no longer be working on Windows Phone 8.0. When exiting the message, I can use ...
1
vote
3answers
2k views

WhatsApp not launching after Windows + App Update

Yesterday my Lumia 640 Dual Sim updated to Windows Phone 10.0.15063.251 and today WhatsApp installed an update. When I attempt to launch WhatsApp, I am taken back to the phone's home screen ...
7
votes
4answers
25k views

How to use dual whatsapp in Lumia 535 running WP8.1?

I have recently migrated from android platform and there I was using multiple WhatsApp accounts on a single phone using third party applications but since windows is a closed platform, can I use a ...
1
vote
0answers
1k views

How to save someone's whatsapp status using Lumia 535?

I can see all WhatsApp photos and videos when I open gallery . But I checked everywhere and couldn't find where those media files are located. I searched in WhatsApp folder and could see only folder ...
7
votes
3answers
48k views

How to extract whatsapp messages.db message backup?

Whatsapp creates snapshots of its data backups on the phone. I can access this messages.db file, but is there a way to extract the data from it? It's not a standard compression it seems.
0
votes
1answer
579 views

Lumia screen broken, need recovery advice

My Lumia 730 screen is broken. The display does not turn on, but the phone is working (as it still sounds the scheduled alarms, responds to lock key press with a sound). I have recovered all photos ...
1
vote
0answers
473 views

how to move whatsapp from phone memory to SD card on WP 8.0?

I'm running WP 8.0 and lack a lot of space (approx. 800mb) to be able to download the 8.1 update I would like to free space on the phone memory space by moving Whatsapp from the phone to the SD card ...
1
vote
2answers
599 views

WhatsApp unable to open

Since yesterday afternoon I am unable to launch my WhatsApp on Lumia 640. I tried reinstalling and even factory reset the phone but it's not opening. Please help me fix it.
4
votes
2answers
46k views

How do I save audio files from Whatsapp to my Computer?

When I plug my Windows Phone on my computer I see no directory to search Whatsapp files, I can only see the Images that my Whatsapp autosaves on my Image paste
2
votes
2answers
4k views

WhatsApp says date and time incorrect on phone

WhatsApp on my Nokia Lumia 920 says "Date and time incorrect. Change phone's clock in Settings and restart WhatsApp". That does not work.
2
votes
2answers
293 views

SD card photos are not accessible from WhatsApp

SD card media is not accessible from WhatsApp. Whereas I am able to select and send photos from Windows - Photos App. (For now, I am using this workaround for transferring photos). But, when I try ...
2
votes
4answers
2k views

Whatsapp update not happening

On opening whatsapp, it gives a message Update WhatsApp, on click of it, the windows phone store opens and there is no update button available, it just gives me the option "Share" instead of "Update" ...
2
votes
1answer
216 views

Is it possible to update native emoticon set in Windows 10 Mobile?

My Lumia 735 with Windows 10 Mobile (Version 1607, Build 10.0.14393.1593) has a native emoticon supply accessible via the smiley button on the keyboard. Those emoticons are available for basically ...
5
votes
1answer
2k views

Whatsapp Crashes in Windows phone

i have Lumia 630, and i have a problem that whenever i press back key to go the main list of chats from a private chat, it crashes. it was not there until yesterday and i have no idea what caused it. ...
1
vote
1answer
561 views

Cannot find plus sign when calling from WhatsApp

When using WhatsApp on a Lumia 625 I cannot find the + sign needed for international calls. I have tried holding or double tapping the 0 button but that does not work. Though I have no problem with ...
1
vote
0answers
402 views

can't open whatsapp on Lumia 625

I'm unable to open my whatsapp.I uninstalled it and reinstalled it.But i still cannot open it.whenever i try opening whatsapp it goes back to home page.
2
votes
1answer
2k views

Is there a way to restore WhatsApp conversations after a factory reset?

I'd like to restore my present WhatsApp conversations when I'll perform a factory reset on my Windows Phone with WP 8.1. I tried once, but when I reinstalled it, the only conversation I got back were ...
1
vote
0answers
411 views

WhatsApp running in background

I am using Lumia 1320 which has windows-10 OS installed on it.I want to receive WhatsApp notification only when i open that application . So from 'Background Apps' settings option, i have disabled ...