All Questions

14
votes
4answers
259k views

My Family settings prevent app downloading

I have an issue with my first Windows Phone device. When trying to download an app from the marketplace I get this message: The My Family settings for your account prevent you from downloading ...
12
votes
3answers
34k views

Phone got stuck during upgrading to Windows 10

My Lumia 520 got an update to Windows 10 Mobile. I started upgrading but the battery drained out. Now whenever I start the phone, I see moving gears on the screen but after some time the phone ...
14
votes
5answers
135k views

Phone is locked and says I need to wait for more than 2 weeks to unlock!

I locked myself out of my phone by entering the wrong password too many times. However, instead of the usual "Try again in 1 minute" message, it says I need to wait 24,135 minutes (more than 16 days)! ...
35
votes
5answers
198k views

How can I export or extract my text messages to a file?

I would like to save all of my text messages that are on my phone to a file on my computer. The WP cloud did a good job of saving them across new devices and software resets, but I'm going back to a ...
13
votes
1answer
13k views

How Can I Change My Microsoft Account?

When I initially setup my Windows Phone 7, I used my work Microsoft Account. Now I want to change it to my personal one. How can I change the Microsoft Account I initially used to set up the phone? ...
15
votes
2answers
22k views

Media Transferred via WhatsApp

I would like to know when I get a photo or a song transferred via whatsapp where is it stored on the device.
10
votes
3answers
4k views

How to update from Windows Phone 8 to Windows Phone 8.1?

Today I read news about a Windows Phone Update coming to Lumia mobiles: http://www.theregister.co.uk/2014/04/03/nokia_winphone_8_1_mobes/ I have Nokia Lumia 525. How do I update its OS from Windows ...
16
votes
4answers
8k views

Will my phone be able to update to Windows Phone 8?

I currently have a Windows Phone 7.1 (Mango or 7.5) and want to know if I can update it to the upcoming Windows Phone 8?
7
votes
3answers
46k views

How to extract whatsapp messages.db message backup?

Whatsapp creates snapshots of its data backups on the phone. I can access this messages.db file, but is there a way to extract the data from it? It's not a standard compression it seems.
3
votes
1answer
31k views

My smartphone does not recognize headphones

I received a Nokia Numia 635 (T-Mobile) yesterday for my birthday. I've since noticed that when I try to use headphones with it, the phone doesn't "detect" them, i.e., it keeps using the speakers. I'm ...
75
votes
4answers
65k views

How do I take a screenshot on a Windows Phone device?

On iOS devices you can take a screenshot by pressing the home & sleep buttons at the same time. Is there a similar way to take a screenshot with Windows Phone?
41
votes
1answer
18k views

Is it possible to “root” a Windows Phone device? What are the benefits?

Android devices can be "rooted", allowing unrestricted access to the file system, tethering, extra hardware control, and more. The Windows Phone operating system is not a Linux-based operating system,...
24
votes
4answers
69k views

How to use Project my screen in Windows Phone 8.1?

In Windows Phone 8.1 there is a new feature called Project my screen. I've not been able to make it work. How do I use it?
15
votes
5answers
38k views

How can I connect my computer to internet through my Windows Phone 7 device?

I am traveling a lot and I need to be online on my laptop. How can I use 3G connection of my phone to browse internet on my PC? I have Samsung Omnia 7.
14
votes
6answers
237k views

How to set song as ringtone WP 8

Yesterday I bought a Nokia Lumia 520. How do I set a song as ringtone in this device? Steps that I followed: 1. Setting -> Ringtones+Sounds Inside this setting, there is no option for to custom ...
10
votes
4answers
38k views

How to store games/apps on an SD card

I have a Nokia Lumia 520. My phone memory is full, so I'm not able to download new games. Is there any way to download games/apps to SD memory?
20
votes
6answers
6k views

How can I backup my SMS

I need to restore my phone. How can I make a backup of my text messages on my computer? Is it possible to restore text messages on the new phone?
15
votes
3answers
91k views

How to update Windows Mobile 6.1 to Windows Mobile 7.5?

I have HTC TyTN II with Windows Mobile 6.1 and would like to update to Windows Mobile 7.5. I went to Windows Mobile site and downloaded the Zune software but nothing worked. Most of apps these days ...
13
votes
2answers
888 views

Will I “possibly” get stuck in Windows Phone 8.1 Developer Preview?

According to this article there's a possibility to get stuck in Windows Phone 8.1 Dev Preview: http://www.ibtimes.co.uk/two-simple-steps-get-cortana-working-windows-phone-8-1-outside-us-1444771 ...
11
votes
2answers
5k views

Choose photo albums to backup/upload to Onedrive

On my phone I have three photo albums: Camera Roll, Saved Pictures and Screenshots. The first two get automatically uploaded to Onedrive with the "backup" feature. I'd also like the Screenshots album ...
9
votes
3answers
10k views

How to exit Narrator on Windows Phone?

I nearly hard reset my phone today. The problem is that while the screen reader works well, it appears almost impossible to scroll the screen, meaning if you exit the settings page it is very ...
6
votes
2answers
36k views

Where do files sent from bluetooth go?

I am using HTC 8s, I recently received two 100 mb video files from my friend using Bluetooth. Firstly I am not able to find the file, maybe the video format is not supported or for some other reason. ...
6
votes
1answer
729 views

What might be causing my camera to misbehave?

I chose the Lumia 1020 as a handy standby camera when I haven't got my normal photography kit with me; However since updating to 8.1 (Cyan), and later to 8.1. update 1 (Denim), I've noticed that the ...
11
votes
1answer
3k views

What is the “Other Memory” in my HTC Windows 8S

I am using HTC Windows 8S, the device is good but the main problem is with the "Other Memory" in the Memory Section. The size of the Other Memory is exceeding day by day, I performed factory reset ...
23
votes
4answers
38k views

How to rollback Windows Phone 8.1 update?

Is there any way to rollback windows phone 8.1 to 8 ?
16
votes
2answers
40k views

What exactly is needed to activate Cortana?

Now that Windows Phone 8.1 Preview for Developers is available, I was looking forward to testing out Cortana. However, it's initially available only in the US. For those outside the US, it doesn't ...
9
votes
3answers
2k views

How to install Windows 10 Technical Preview for phones?

Now that I know when Windows 10 will be released let's go to the important thing. I'm aware that it's unfinished software different than what Developer Preview is and know it can brick my phone. How ...
4
votes
1answer
3k views

Is it possible to stream music from Windows Media Player using “Connected Media” or otherwise?

One of the HTC "exclusive" apps is "Connected Media" which claims that it can play music from DLNA servers. It is my understanding that this is the protocol that Windows Media player uses to stream ...
23
votes
6answers
68k views

How to share internet over USB from PC to a Windows Phone 8 device?

I know, that this works out of the box for Zune-compatible devices, but what about Windows Phone 8? I don't have a micro-SIM yet and there is no way to set up a WiFi hotspot.
19
votes
2answers
175k views

Where do downloaded files go?

I downloaded a file (PDF) from a web page using the Internet Explorer in Windows Mango. As soon as I downloaded it, I was able to see the document in Adobe PDF Reader. But where is the file stored? ...
16
votes
3answers
7k views

Is it possible to use my phone as a mass storage device to transfer files between two otherwise disconnected computers?

I sometimes have the need for a way for transferring relatively large files (e.g. zip archives) between two computers, and don't always remember to have a USB stick with me. Is it possible to use a ...
11
votes
1answer
2k views

how to install apps onto windows phone via sd card

I have tried out the guide given on the official windows phone site and looked into various question posted on this site for that matter, however I'm still failing to do an offline install of windows ...
7
votes
1answer
5k views

How can I change my phone's Bluetooth name? [duplicate]

In Windows Phone (Nokia Lumia 525) I can't rename by Bluetooth name, and by default its showing 'Windows'. If all my friends (all are using Windows Phone) try to share some files through Bluetooth ...
6
votes
3answers
22k views

Phone stuck installing an OS update

I've downloaded a new update (8.10.14219.341) for my Lumia 720. But when I try to install it, once the phone restarts, it just gets stuck at the spinning gear screen - there is no progress whatsoever. ...
13
votes
4answers
5k views

Which email setting consumes less power, push or poll?

I would expect hourly polling to consume the least power, but I cannot find a conclusive answer on forums. This post says that push is better, but only for Hotmail accounts, which is strange since the ...
12
votes
2answers
3k views

How are paid for apps/licences transferred to a new phone?

I have a paid for app with a hefty licence fee recently purchased but now on a defunct phone. Can I transfer the licence to my new phone? What's the procedure for apps in general? And what about my ...
10
votes
2answers
17k views

How to find new Block and Filter app in windows 10 mobile?

After I updated my Lumia 640 to Windows 10 Call + SMS filter app was removed and should have been replaced by new Block and Filter feature. But I'm not able to find it on my phone. I'we already looked ...
9
votes
2answers
860 views

Possible to hookup windows phone 7 with google contacts?

I am wondering can I setup my windows phone 7(nokia lumia 800) with Google Contacts?
9
votes
2answers
934 views

What can be backed up?

I just read this Q: How can I backup my SMS I am curious about what any other thing IS or IS NOT possible to back up in my phone? I expect a list of things that CAN be backed up a list of those ...
8
votes
2answers
22k views

How to install Lumia Denim with Developer Preview?

My Nokia Lumia 930 got Developer Preview enabled. Lumia Denim is available for my phone but my phone can't find the update. (I live in Sweden) How do I update my DP phone to Lumia Denim?
6
votes
2answers
901 views

How to do a hard reset?

I have a Lumia 640XL and I updated it two nights ago to Windows 10. Now, along with other things, I can't add contacts to the People app, and it just shuts down every time I click on the plus button ...
4
votes
2answers
500 views

I accidentally deleted the pictures album

I deleted saved picture album by mistake from my Lumia 820. How can I return it back? I didn't activate the OneDrive service before deleting the album.
18
votes
5answers
5k views

How do I get other calendars (shared) from my gmail account to sync to my windows phone?

I currently have my google account hooked up to my windows phone 7.5 (mango) device and it works fine, syncing my email, calendar, and contacts. However, it only seems to sync my main calendar, not ...
13
votes
1answer
9k views

Do we need Anti Virus for Lumia 920?

I recently bought Lumia 920, just want to know that if any Anti-virus is must for this phone or I can use it peacefully without anti-virus? If required then which one?
6
votes
1answer
2k views

How to rollback from Windows 10 Technical Preview?

Now that we know how to install the preview I'm wondering what happen in case the build is too early/too buggy for my needs. Please don't do just a reference link since this is not useful in case of ...
2
votes
4answers
1k views

Update to Windows 10 Mobile

Anyone got update to Windows 10 Mobile on Nokia Lumia 525 Officially??? I tried on lumia 525 as well as 530, it shows phone is up to date. Current Version Windows Phone 8.1 Update (8.10.14219.341).
7
votes
4answers
504 views

Release date of Windows 10 Mobile

I'm just curious. Is the date of update to Windows 10 known? I've just bought new phone with Windows Phone 8.1 and seller told me that I need to be prepared for update. Will Windows 10 be heavier then ...
6
votes
5answers
11k views

How can I stop an image being used on the “pictures” live tile

I always assumed that the images used on the live tile for the Pictures hub were based on those on the device; however, I'm still occasionally seeing photos that I have removed from the phone (using ...
6
votes
2answers
6k views

Changing network name of device

Is it possible to change DHCP client name (Windows-Phone) to something else?
4
votes
1answer
2k views

How to save audio in WhatsApp?

Is there any way to save an audio recording on WhatsApp to my phone? I have been sent a few recordings of friends singing and I don't know how to save the actual audio onto my phone without having to ...

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