11 votes

What are those *.nar, *.thm and *.tnl files in my Pictures folder? Can delete them?

Like the original poster said in a comment, the information on FileInfo hasn't been updated to take Windows Phone cameras into consideration. .nar: Like Thomas answered, the *.nar files are ...
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  • 111
9 votes
Accepted

What are those *.nar, *.thm and *.tnl files in my Pictures folder? Can delete them?

Those are files created by the Lumia camera app to provide certain features that are not possible with standard jpeg files. While the .thm and .tnl files are simple preview files for your movies (the ...
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  • 7,789
7 votes

How to manually refresh xbox music song library/index list in windows phone

I know this is late, but as of September 2015, this problem persists. So here is what i use as a fix. Connect the phone to the PC and browse to the folder where you have music that doesnt show up ...
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6 votes

How can I block calls from withheld numbers?

Whilst the live tile has a big warning icon, and a warning saying the app is no longer available, you can set it up again by going to settings > call+SMS filter (near the bottom), and set it up again, ...
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  • 8,714
6 votes
Accepted

Why doesn't my phone find the new update?

If your phone says there's no update and you don't get an error message it means that the update has not yet been enabled for your model-carrier-country combination. Be aware that updates are rolled ...
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  • 7,789
6 votes
Accepted

How to update to Windows Phone 8.1 update 1?

Go to Settings-> Phone Update and click 'Check for Updates' If the update is not available for your device, then you can still get it via the Developer Preview, which is a completely free and ...
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6 votes
Accepted

What's the difference between App Corner and Kids Corner?

There are differences in function, not just in purpose. Entering/exiting Kid's Corner is more convenient to access. You enter Kid's Corner by swiping left from the lock screen. To switch back, don't ...
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  • 457
6 votes
Accepted

Release date of Windows 10 Mobile

There are news reports suggesting a November release, with the release expected to roll out model by model to (at least) all Lumia phones running Windows Phone 8.x in much the same way that previous ...
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  • 8,714
5 votes

What's the difference between App Corner and Kids Corner?

Kids corner is a special area where you can have your kids access only the shops they you want them to have. It is always accessible. The rest of the phone is behind a pin. App corner is a special ...
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  • 3,814
5 votes
Accepted

Why the update 1 is not available?

8.1 Update 1 is part of the Nokia Denim update, which is set to roll out to Lumia phones during Q4 of 2014.
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  • 8,714
5 votes
Accepted

Maximum timeout for required password is reduced to 3 minutes

It sounds like your company enforces a security policy on devices that are connected - you may see that the option to turn the password off is also disabled. This is the case with my employer's ...
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  • 8,714
4 votes

Release date of Windows 10 Mobile

It's out! Windows 10 Mobile rolling out started on March 17th 2016. References : Microsoft Blog - Upgrading existing WP8.1 devices to Windows 10 Mobile Windows Central - Micosoft announces Windows ...
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  • 116
3 votes

Clean up WhatsApp cache

Unfortunately there is no Windows Phone settings menu to delete the cache of 3rd party apps. You could try to delete individual (voice) messages, but of course that might be a lot of work. The ...
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  • 7,789
3 votes
Accepted

Unable to check for updates on windows phone 8.1, error code 80072efd

I found the reason on windows phone website: 80072efd - There was a temporary issue with a server or your Internet connection during the update. Make sure you're connected to the Internet and try ...
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3 votes
Accepted

How to create an App Corner?

This article explains how to do it: http://www.wpcentral.com/how-to-set-up-apps-corner Here's how to set up Apps Corner: Swipe down from the top of the screen and tap 'All settings.' Scroll down and ...
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3 votes
Accepted

Why does my custom text message ringtone stop playing?

This is a limitation by the OS - the sound will always play as long as the toast notification is visible which even is under 5 seconds. Unfortunately you can't change that duration, even as the app ...
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  • 7,789
3 votes

How to remove a suggested email that shows in "To" field?

Curiously this doesn't seem to be a "feature" yet. There is a proposal on the Windows Phone Uservoice Site you should check out (and vote for). The only way at the moment to get rid of those ...
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  • 7,789
3 votes

How to explore all file of windows phone in desktop PC?

Yes It is possible but you need to unlock your phone. Download and install Interop tools and then open the app and tick down the Full FileSystem Access. Then restart your phone and connect to PC. You ...
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  • 1,501
3 votes
Accepted

How can I list/manage the currently installed certificates on Lumia 930?

Microsoft published the App "certificates". Windows Phone Store: App "Certificates" But in there, you can only list the certificates. You can't delete or add certificates.
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2 votes

How to explore all file of windows phone in desktop PC?

Sharefolder is the name of the utility. But it is available in limited territory.
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2 votes

Why the update 1 is not available?

I looked at your profile and saw you're from the Czech Republic. Microsoft has a page showing the availability for each model per region for new updates. This page can be found here: Availability in ...
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  • 275
2 votes

How do I update to Windows Phone 8.1 Update to enable Cortana in Australia?

If you have a Microsoft/Nokia Lumia phone: According to Microsoft's official Lumia Update Availability in Asia Pacific page, the only Lumia model that has received Windows Phone 8.1 Update (8.10....
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  • 9,848
2 votes
Accepted

How can I change my phone's name?

You need to connect your phone to a PC. You can then rename it as you would any other mass storage device, or use the Windows Phone App for RT or desktop to rename it.
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  • 3,258
2 votes
Accepted

What happen if I try to restore a bigger backup in a different phone?

It would begin to download all of yours apps that were in backup, but then as soon as you don't have any space for anymore of the other apps, it will stop and warn you about low storage. It pauses all ...
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2 votes

Clean up WhatsApp cache

Other than reinstalling you can try the option to clear chat history for groups and you can delete the individual chat messages. I guess this is the easiest way in the case of whatsapp.
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2 votes

Unable to check for updates on windows phone 8.1, error code 80072efd

Sadly this is a pretty generic error. I suspect it is this one: ERROR_WINHTTP_CANNOT_CONNECT which is error 12029 on this page of windows http errors http://msdn.microsoft.com/en-us/library/windows/...
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  • 201
2 votes

Export phone application to computer?

You cannot copy an app as such from phone to pc. If you have a windows PC, go to windows store and download the app. To sync, you have to have an account. If you could tell us the app you want in your ...
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2 votes

Release date of Windows 10 Mobile

March 17, 2016: I just upgraded my Lumia 930 to Windows 10 Mobile by using the Upgrade Advisor app from Microsoft's Windows 10 Mobile Upgrade page. For this initial release, Microsoft says the phones ...
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  • 1,522
1 vote
Accepted

Clean up WhatsApp cache

Only option I found so far is, make at least 300 MB of free storage and perform whatsapp's Backup to SD. This will clean up the cache stored in the phone memory.
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  • 2,019
1 vote
Accepted

Upside down glance screen

This seems to be caused by an other app, possibly the Microsoft Remote Desktop or Movie Moments app. Try opening and flipping the app to it's default orientation. If you rotate Remote Desktop to be ...
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  • 7,789

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