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15 votes
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How can I export or extract my text messages to a file?

As I have been searching for this for ages and there were no actually useful responses, I want to post this here as this is the first result that always appears on my search. There IS an official ...
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  • 166
11 votes

How can I export or extract my text messages to a file?

With the contacts+message backup app there is now an official way to export your texts. This app only used to work on devices with SD Cards, but has been updated to work on all devices as far as I can ...
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  • 7,789
5 votes
Accepted

Resolving problems with backup?

Try deleting all your current backups and do a new, completely fresh one.
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  • 7,789
5 votes

How can I backup my SMS

It is possible to backup you SMS on Windows Phone. Here are the steps (Windows Phone 8.1). However, you need a microSD card for this. Insert microSD card if not already available. Open the Transfer ...
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4 votes

Transfer Whatsapp from Android to Windows phone

You cannot restore chat history from any other phone type to Windows Phone, or from Windows Phone to another phone type. Read more at WhatsApp Official Website: http://www.whatsapp.com/faq/en/wp/...
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4 votes

Where do I find backed up pictures?

If you turned on automatic camera backup, they would be accessible at https://onedrive.live.com/ in the folder Pictures, Camera Roll
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  • 151
3 votes

Accidentally deleted important SMS on Lumia 625, how can i get it back?

Unfortunately it is not possible to recover deleted sms / texts as they are deleted in the cloud backup as well.
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  • 7,789
3 votes
Accepted

How to sync video from my phone to any cloud service?

Your phone can also upload videos to OneDrive, but it needs WiFi, you cannot do it over a mobile connection. To enable video upload to OneDrive (if it's not already enabled), do the following: Open ...
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  • 9,848
3 votes

Is there a way to restore WhatsApp conversations after a factory reset?

Yes, it's possible but there are a couple of caveats. This method (the only one I know of, as I'm still searching for something that'll work for my Lumia 925) is highly dependent on which Windows ...
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  • 31
3 votes

How can I backup my SMS

Starting with Windows Phone 8, you can backup text messages to the cloud and restore them on a new phone. You can activate this in Settings > Backup. To learn more about this feature you can visit the ...
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3 votes

Move game progress to another phone

Starting with WP8.1, some games back up their data (usually including player progress) to Microsoft's servers. However, not even all new games do this, and ones written before WP8.1 (or written to ...
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  • 1,562
3 votes
Accepted

How to remove unavailable app from the app list after phone restore

Perform the following steps: Tap on the app in the Apps list. It will open the corresponding store page. From there you can install and uninstall the app or cancel the download(if any) in store.
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  • 4,807
2 votes

What can be backed up?

Just an update in case anyone comes across this question: as many likely know now, WP8 has since updated the ability to backup sms/calls/settings by default - you simply need to turn on the feature in ...
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  • 21
2 votes

Backup and restore apps deleted from Store

It's not possible to export or extract an installed app from Windows Phone. The only way to install an app that's not longer on the Windows Phone store is to have a copy of the XAP file, which can ...
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  • 3,510
2 votes
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What happen if I try to restore a bigger backup in a different phone?

It would begin to download all of yours apps that were in backup, but then as soon as you don't have any space for anymore of the other apps, it will stop and warn you about low storage. It pauses all ...
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2 votes
Accepted

Will all my contact details get delete if I reset my Lumia 525?

your contacts are all backed up on cloud by default (I think). to double check, go to pc login to outlook and check you contacts are there....then there shouldn't be any problems when you reset your ...
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  • 46
2 votes

Phone back from repair, do I have to manually add all accounts?

Well your backup should include things like your Homescreen layout, accent color and also some of your app data, if you have backup to the cloud enabled. However, this depends on how whether the ...
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  • 7,789
2 votes

Can I back up text messages onto OneDrive AND delete them from my phone, Nokia Lumia 810?

When you delete the texts on your phone they will be deleted from your backup as well! Deleting text messages will also not free up a lot of space. I'd recommend getting a (bigger) MicroSD card for ...
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  • 7,789
2 votes
Accepted

Get rid of applications, that were removed from App Store

It seems, that such "missing" application needs some time in Windows Phone to "mature enough", so Windows can start treating it as "gone". In my case, I had to wait two days (no phone restart in ...
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  • 416
2 votes
Accepted

Restore from backup after Installation

I don't think so. I've never seen any kind of way to restore from a backup AFTER a reset of the phone. You'll have to do all the reset process again and try not to miss the "restore" part
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  • 349
2 votes

Why don't pinned email account notifications work after moving to a new phone?

The mail client in Windows 10 Mobile expects the tiles to have specific ids for the notifications to work - if you tap on the email account, bring up the menu via the ... button at the bottom of the ...
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  • 8,714
2 votes

Where is the Isolated Storage located on Windows Phone?

Check here: \Windows Phone\Phone\Data\Users\DefApps\APPDATA\LOCAL\Packages\
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2 votes
Accepted

SD Card corrupt

This isn't a complete way to get them back offline but you can always log on to Windows Store and check app purchases to download all those apps.
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2 votes

How to backup Lumia 930 without screen?

Before I can answer, I need to know exact status of the broken screen? Display working & Touch Not working Nothing is working (I guess that might be the case) EDIT: Ahh! I missed that ...
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  • 83
2 votes
Accepted

How to migrate apps from one Lumia 1520 with WP8 to another (w/o SD card)?

The W10M app store is still operating, and the Lumia 1520 runs W10M just fine, so one option would be to upgrade the OS. You might need to side-load (using the developer tools) an app to "trick&...
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  • 1,562
1 vote

How to recover data from broken phone broken?

Some techies should be able to read the data from the phone's solid state drive. Or you can try contacting Microsoft support for aid. They might be able to tell the email by IMEI.
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1 vote

Get rid of applications, that were removed from App Store

if you go into your apps list (swipe left from home screen) if you press and hold on the application in question you can select "uninstall"
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  • 216
1 vote

How can I retrieve a deleted conversation in my text messages on Nokia Lumia 635?

Partial answer that I just discovered: it is possible, via Outlook.com, to view SMS messages you've backed up. Taken from this answer, which should have a lot more upvotes: Go to https://outlook.com/....
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  • 1,562
1 vote

How can I retrieve a deleted conversation in my text messages on Nokia Lumia 635?

Annoyingly, the only reliable way that anybody seems to know of to access phone backups is to activate your Microsoft Account on a phone for the first time. You can use a second phone for this, or ...
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  • 1,562
1 vote

Restore a backup and keep apps saved on SD

Every application you install on SD Card on windows phone device from store or under development app, that stores minor data in Phone memory like app tiles,tile titles, app title, etc. (minor data ...
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