7 votes
Accepted

Change Associated Microsoft Account

You can have multiple accounts associated, but the app purchases are always tied to the "main" account, which can only be changed with a hard reset.
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  • 8,714
5 votes
Accepted

Not able to delete my Outlook account from my Lumia mobile

It is not possible to delete the Microsoft account that was used to set up your phone. You will need to reset your phone and set it up again with another account. Which will lose all your apps, music, ...
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  • 3,258
5 votes
Accepted

Windows Live ID Account Login Problem

The article you linked to is from 2014 and isn't completely accurate anymore. According to Microsoft's Lifecycle Policy, support for WP 7.8 ended on 14 October 2014, with no 5-year extended support ...
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  • 9,848
4 votes
Accepted

Developer license expiration

You will have to renew your license every month. Maybe in the future you'll only have to renew it like once a every year.
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4 votes

Problems with Windows Live ID on second hand Nokia Lumia 800

Resetting the phone will only remove the relationship between the phone and the previous account. It will also wipe all data on it. The contacts associated with the previous account will not be ...
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  • 3,814
4 votes

downloading games on windows phone on wifi

As long as you have the phone set up with a valid Microsoft account, yes. You should be able to download apps while on Wi-Fi.
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  • 3,258
4 votes
Accepted

How to fix error: 800704CF "Your password has expired. First, change it on the web, then come back..."

This happened to me when I didn't have a SIM card in my phone. Turned out it is caused by the time being wrong on the phone, as the phone was not able to get the correct time off the mobile phone ...
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3 votes

How to make MS account in windows phone 8.1

As per the link, I have given the steps below: To create a Microsoft account when you set up your phone Follow the setup instructions on your phone until you get to the Keep your life in ...
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  • 348
3 votes

Primary accounts?

First off, I'd make sure that paid downloads are allowed in the My Family settings, just in case. Otherwise you'll have to do a reset and set up the phone with a different account. This issue is fixed ...
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  • 3,258
3 votes
Accepted

Why does Microsoft lock users from signing-in to their apps based on their geographic locations?

There are several reasons for this - legal, business or political. TV shows and movies might not be licensed for purchase in your country Cortana might not speak/understand the language of your ...
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3 votes
Accepted

Getting error 800c0008 while login Microsoft Account after reseting my Lumia 525

I fixed this issue by going to Data Sense settings and turning off the option "Restrict background data usage". After turning it off, Microsoft account and other accounts have been successfully added.
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2 votes

Why does the weather app need a Microsoft account?

So I guess this is the first app your downloading from the store? For each download or update you need a Microsoft Account to which your license is bound. I really recommend setting an account up ...
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  • 7,789
2 votes

Can't login to the microsoft account

Check your date and time settings, they have to be right for the region you're in. Also try a doing a soft reset. Also sometimes this is just an issue with Microsoft services, might resolve itself ...
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  • 7,789
2 votes
Accepted

Using new Microsoft account: do I lose all my apps?

Yes. Your purchases are tied to your Microsoft Account, so if you reset the phone, and set up with a different account, your purchased content/apps/etc. would be lost.
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  • 8,714
2 votes

How to recover contacts when UserID is forgotten?

How to recover contacts when UserID is forgotten? You cannot recover your contacts without knowing the user ID. However you can recover your user ID. To recover your User ID If you have a phone ...
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  • 4,807
2 votes
Accepted

Recovering contacts from a backup in w10m

In order to use the backups, you'd need to do a hard reset (which wipes everything on your phone), then log in to the same MS account and restore from the backup. If you have multiple MS accounts and ...
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  • 9,848
2 votes

Nokia Lumia 610 Windows Live ID

You are using a Nokia Lumia 610 and WP7.x. As of the official Windows Phone 7 support page: Windows Phone 7 has reached end of support, so services and functionality for this version of Windows ...
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  • 363
1 vote

How to back up ringtones on cloud in windows 10 mobile?

If you create custom ringtones in Windows Phones, whether using the Ringtone Maker app, or the traditional method of copying .mp3 files, they are stored on the phone in a folder named "Ringtones": So,...
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  • 1,346
1 vote
Accepted

How is a Windows phone removed from Microsoft account?

Here are the answers to your questions. Yes it is quite possible to wipe out a windows phone without using the signed in Microsoft account by using specific key combination during booting even if you ...
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  • 1,501
1 vote

Email account has to been create

I think you want to create an email account but don't know how to go about it because the phone is getting stuck somewhere in the process. I suggest that you try and create an email account using a ...
user avatar
  • 237
1 vote

Contacts lost after deleting MS account from phone

By default, Windows Phone stores you contacts within an online service (be it Outlook.com, Gmail, etc.). You will need to add the account back, to get the contacts - if required, you can reset your ...
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  • 8,714
1 vote

cant access oulook email or app store without password pop up

If you're unable to go through without password, you must be facing trouble in signing in your microsoft account. What you have done is perhaps you have tried to sign out from all of the devices using ...
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  • 1,501
1 vote

Have I got my account of my devices connected properly?

You can obtain a list of devices connected to your account on Microsoft's website. Go to this website and login to your Microsoft account. You should see something like this. You can see the ...
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  • 4,807
1 vote

Windows 10 Mobile not connecting to Microsoft account

Okay guys, this is the guy who asked the question above! The problem was from the ISP's end. There was a technical issue in my area due to which web services of Microsoft and Google got inaccessible. ...
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1 vote

Windows 10 Mobile not connecting to Microsoft account

I was able to fix this issue by reinstalling the OS through the Windows Devices Recovery Tool. This offered my a newer firmware version for my device, which might have fixed the problem. You could ...
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  • 7,789
1 vote

Restting password for primary Hotmail account on windows phone

You cannot change the password from your phone, other than by logging on in Internet Explorer and doing it from there. If you do change your password via the Microsoft website (and to be honest, that'...
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  • 8,714
1 vote
Accepted

"My Family setup needed" despite completed setup

Resolved. Answer: wait 48 hours, and without explanation or warning, it works properly.
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  • 161
1 vote

How to stop Lumia phone syncing?

AFAIK the only way to prevent this would be to, when you are adding a new contact, choose to save it to an account other than your MS account. (e.g. Your service provider may allow you to save ...
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  • 3,258
1 vote

Why does the weather app need a Microsoft account?

The Microsoft Account required error comes when you are trying to Update the app to latest version. Apparently there is no way for you to avoid it if you don't intend to associate a Microsoft Account ...
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  • 776
1 vote

Setting up MS Account to download apps on my WP

As @Thomas suggested, your parents need to create a Microsoft Account where they can add you as a child and allow you to download apps. Check this link for more info on how do do it: http://windows....
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  • 776

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