10 votes
Accepted

Can I disable the camera button on my 920?

Go to settings. Swipe to get to application and open settings for "photos + camera". There would be a checkbox saying "Press and hold camera button to wake up the phone". Unchecking it should solve ...
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  • 1,625
7 votes
Accepted

What aspect of a photo is controlled by where I tap on the screen to take it?

Note: The answer below assumes you're using the Nokia Camera app. Most of it should also apply to the regular Camera app, except the part about manual focus controls. Tapping on the screen selects ...
user avatar
  • 9,848
7 votes
Accepted

Text suggestion, word flow not working

Word Flow and text suggestions aren't available with all languages. To see if your current language is supported, see Windows Phone feature and service availability. If your language is in the list, ...
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  • 9,848
7 votes

Ring + Vibrate not available in 8.1?

You can toggle vibrate on and off in the volume bar: Press either of the volume keys to open the volume bar, then expand it by tapping the chevron. Tap the "VIBRATE ON"/"VIBRATE OFF" icon to toggle ...
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  • 9,848
6 votes
Accepted

Skype silent when desktop is connected?

Skype is now rolling out active endpoints. This should help minimize the problem with notifications or calls appearing on several devices.
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6 votes
Accepted

Record audio with Windows Phone 8.1

You can record sound inside the preinstalled OneNote app. If you need to you can sync the recording to your PC using the OneNote desktop application and save it there (right click -> save as...). ...
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  • 7,789
5 votes
Accepted

How do I replace the battery in my Nokia Lumia 920?

The battery in the Lumia 920 is not user-replaceable. If you attempt to open the device and remove the battery, you may damage your phone and will void its warranty. To have the battery replaced, take ...
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  • 9,848
5 votes
Accepted

Why does the camera use a flash even though I have turned flash off?

That's probably the focus assist feature, which uses the flash before actually taking the picture, to focus the scene. To disable this in the default Camera app: Expand the app bar by tapping on the ...
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  • 9,848
5 votes
Accepted

Windows Phone 10 on Nokia Lumia 920

Last few months have been quite frustrating. First I was told my Lumia 920 wasn't getting Windows 10, then it got absolutely shut down from insider as well. Well, this weekend I've decided to spend ...
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3 votes
Accepted

Lumia 920 camera resolution

Lumia phones (at least high-end ones like the 920) have a sensor that supports multiple aspect ratios. The full resolution of the sensor on the Lumia 920 is 3552x2448, which works out to just about 8....
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  • 9,848
3 votes

Can Cortana control the radio?

Seems like this is currently not possible. You can request features through the Windows Feedback app for Windows 10 and Windows 10 Mobile - unfortuantely the UserVoice site is being phased out right ...
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  • 7,789
2 votes

windows phone update error 8018830f

Updated date & time. That fixed my issue.
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2 votes

Proximity sensor not working during call. Any fix?

There is a known production issue with the Lumia 920, which allows dust to enter the phone and cover the proximity sensor (and the front facing camera). The only reliable fix is to send the phone to ...
user avatar
  • 51
2 votes
Accepted

Where is my audio taken from OneNote saved?

The recordig is being saved within your OneNote document so there's no way to access it through the file explorer (neither on the phone nor when conencting it to the pc). When your document is synced ...
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  • 7,789
2 votes

Crash & Overheating with Nokia Lumia 920

The only thing you really can try is doing a hard reset if this keeps happening. If that doesn't work you might need to contact the Nokia service. When you notice your phone crashed you should always ...
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  • 7,789
2 votes

How to autostart an app with windows phone

Unfortunately Windows Phone does not have a autostart feature. You could perhaps launch Cortana through an NFC tag.
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  • 7,789
2 votes
Accepted

problem with memory in lumia 920

IT may be that both the storage check and storage sense categories file differently and has different parameter for "System files" (may be). Also, try cleaning your phone by connecting it to PC. ...
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  • 144
2 votes

I can't connect my phone to my WiFi network

Try these things: Reboot your phone and try to reconnect Perform a soft-reset (you wont loose any data). To do so hold your vol-down and powerbutton of your phone for 10 seconds while its powered on. ...
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2 votes
Accepted

Sync issue with outlook on Windows Phone 10

I found a post on setting up hotmail for the iphone oddly enough, that helped me. http://osxdaily.com/2010/08/30/use-hotmail-on-the-iphone/ according to the post the proper server name is m.hotmail....
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2 votes

Microsoft Health won't update

I will suggest you to uninstall the app and then reinstall it. This steps will mostly solve this type of problem.
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2 votes

Camera automatically comes on

If I remember right, the Lumia 920 is a model with a dedicated camera button - if this is held down, the camera will start. It is likely the case that whilst changing the screen "something" is either ...
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  • 8,714
2 votes

Windows Phone 10 on Nokia Lumia 920

As Kolappan Nathan said in his answer, many older Lumia phones are not officially supported for the Windows 10 Mobile upgrade anymore. However, there are unofficial ways in which they can still be ...
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  • 9,848
1 vote

How to delete non-existing Artist and Album tags that show up in Music?

Prevention This problem only occurs if you delete the songs via Windows Explorer i.e via a PC. If you want to delete a song in Windows phone delete the song from the Xbox music player as it will ...
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  • 4,807
1 vote

Sync issue with outlook on Windows Phone 10

You cannot delete primary account. If outlook account is your primary account on phone then factory reset is the only option for you. As per the Windows service status website, outlook currently has ...
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  • 111
1 vote

Power / Lock button keeps getting pressed on its own

Or try changing the back panel.. Faced same problem with Lumia 625 when I ordered a fresh back cover from Amazon, and I ave never used it, since it keep on pressing Power button. Don't know if ...
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  • 144
1 vote
Accepted

Unable to turn on WiFi on Nokia Lumia 920

To Solve this problem is necessary to install in your PC the NSU (Nokia software Updater), this program will allow you to get the latest WP 8.1 version which includes a lot of fixes, i didn't have to ...
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  • 121
1 vote

How do I choose an SSL VPN plugin?

The same Microsoft article you linked to lists a number of third-party SSL VPN plug-ins for Windows Phone. The list is near the beginning, in the "VPN tunneling protocols" section: On Windows Phone ...
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  • 9,848
1 vote

Camera stopped working after updating to WP 8.1 GDR 1 DP

Issues resulting from an update to WP8.1 usually can be fixed by doing a hard reset. Just make sure to use the new backup features, this will save you a lot of time when setting up your phone again.
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  • 7,789
1 vote

What aspect of a photo is controlled by where I tap on the screen to take it?

when you tap the screen, the phone sets its focus at that particular point, so you get clear images.... when you just tap the camera button, the phone may not focus properly and the images you get are ...
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1 vote

Windows Phone 8.1 DP cellular data

Try setting up an access point manually from settings section. Before that turn off cellular data. You will be required to go to, settings >> access point. Tap "add" application bar button. Give ...
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  • 363

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