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6

I got the answer from Microsoft directly - there is no way to change the birthdate associated with a store account. Apparently Microsoft can't or won't help you with it either. I had to delete my account, reset my phone, and create a new account!!!


5

Family Safety is available for Windows Phones, however, if you are used to the desktop version, is severely limited. In the phone version you can limit a child phone to download any kind of apps, free apps only, or prevent them from downloading apps. https://familysafety.microsoft.com/


3

I think the best option would be to buy him a Microsoft Store Gift Card (you can get those anywhere between $10 and $100 for example at amazon) that he can redeem on his account. Then there's no need to link your credit card to his account. More Information


3

First off, I'd make sure that paid downloads are allowed in the My Family settings, just in case. Otherwise you'll have to do a reset and set up the phone with a different account. This issue is fixed in Windows 10 Mobile, where you can use multiple accounts with the Store.


2

Apparently I needed to login Xbox.com as well and manage the settings under Security Family and forums>>Privacy and Online safety. (For both Xbox One and Xbox 360). Once this was done he could download songs. (This will probably fix the gaming filters that we originally wanted to setup too.


2

Your parent needs to be the one to go to My Family, not you. You can't set up My Family if your account is a child account. Here's the info and FAQ: http://www.windowsphone.com/en-us/how-to/wp8/apps/my-family-on-the-windows-phone-website


2

Try talking to the xbox support guys via http://support.xbox.com/en-US/contact-us . Sorry I can't be of more help.


2

Go to https://account.microsoft.com/ Login with your Microsoft account Click on Your Info tab Click on Edit your personal info Change your Date of Birth and click save. Your account details will be updated across all MS services.


2

Hi I had the same issue setting up my sisters phone. To fix the problem log onto your live account at www.live.com go to your account settings (not your profile settings) then change the d.o.b to the correct one. My sisters was showing she was born in 2000, where in reality she was born in 1982. A quick change of the details and the app store worked ...


2

Solution for this issue is that, you could ask your parents to remove your from the list. One by one steps are given below, From a web browser, go to http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family. To remove a child, choose Remove at the top of the section labeled Select a child to view or edit their ...


1

It's a little hard to read your English but it sounds like your Microsoft Account - the primary account associated with your phone (and possibly also used to sign into your computer) - may be set up as a "child account" on a "family group". If so, there may be restrictions on what apps you can download. You need to either get the restrictions changed, get ...


1

Are you under the age of 18? In that case, you need to add yourself as a child to one of your parents' account. You can do this by referring to this article: http://www.windowsphone.com/en-in/how-to/wp8/apps/set-up-my-family-for-windows-phone. And if you don't want to do this, the simple solution is to create a new account and sign in with that or change ...


1

Resolved. Answer: wait 48 hours, and without explanation or warning, it works properly.


1

It's his age. He cannot make purchases. The only way to get around it is to reset the phone and use a new account that is aged 13 or over.


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