Hot answers tagged

5

Method 1 Press and hold the volume down and Power buttons at the same time until you feel a vibration (about 10–15 seconds). When you feel the vibration, release the buttons, and then immediately press and hold the volume down button until you see a large exclamation mark. Once the exclamation mark appears, press the following four buttons in this order: ...


5

From the Windows Phone site: Resetting your Windows Phone will return it to the same state it was in the first time you turned it on. All your personal content will be erased, and the phone will be restored to its factory settings. If you decide to reset your phone, you can back up apps, text messages, photos and more to your Microsoft account ...


4

The soft reset : A soft reset can be done very easy on a Windows Phone. You have to hold the on-off switch of the smartphone for a few seconds and then select ” To turn of slide downward” Now the smartphone is turned off and can be switched on again, press the on or off switch. The hard reset: If the soft reset does not work you have to run the hardreset ...


4

No, they are not the same. I want to reset my Windows 10 Mobile back to 8.1 In your case Windows Device Recovery tool is the only option. Here is the reason. Hard reset Hard reset will not change the version of Operating system. The OS and firmware version remains the same. Only files, apps, settings and other data will be lost. In your case, the ...


3

Doing a factory will not modify the version of your Operating System. Your OS will remain in the newer version. I know it from my personal experience. I have done factory reset on Windows Phone 8.1 and Windows 10 mobile. Both the resets didnot alter my OS versions. Restoring a backup will not change your OS version either. It will just restore the settings, ...


3

I fixed this issue by going to Data Sense settings and turning off the option "Restrict background data usage". After turning it off, Microsoft account and other accounts have been successfully added.


3

You definitely will lose data stored in apps. Check for if the photos uploaded from OneDrive are highest quality, and if not, you may want to manually copy them via USB. Another thing you might want to copy the Screenshots folder, Documents folder - in short copy all the folders you see when you connect your phone to PC. Also you might want to verify if ...


2

You can use the Windows Device Recovey Tool. According to Microsoft it works with BLU devices, It works on Acer, Alcatel, BLU, HTC (One M8 and 8X), LG, Lumia, NEO, UniStrong, VAIO and Yezz phones running Windows Phone 8 or later. Previously I have used this tool to recover my phone after it was struck in an update loop (in the gears icon). I hope you ...


2

There are no public root hacks for WP8.x at this time. However, there are hacks that allow adding files to the system partition, which is not completely erased upon hard reset (although some stuff in it will get overwritten). You could, in theory, add an app and the app's license key to the system directory (Samsung, for example, stores the install package ...


2

your contacts are all backed up on cloud by default (I think). to double check, go to pc login to outlook and check you contacts are there....then there shouldn't be any problems when you reset your phone...just make sure your apps+settings, text messages and photos+videos are backed up. settings>backup.


2

Well your backup should include things like your Homescreen layout, accent color and also some of your app data, if you have backup to the cloud enabled. However, this depends on how whether the developer intended for the data to be backuped. My email accounts were restored as well, I just had to enter my passwords, as are my Wifi connections. The facebook ...


2

Nokia recently released their NSU for Retail tool. Follow the instructions at WPCentral's guide, it's a fairly automated process. I had a phone (Lumia 920) that was bricked for two months that was fixed by this approach.


2

I would advise that you try a soft reset before sacrificing your data and time in doing a hard reset. Soft resets usually resolve most application and account problems. This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation, so it's best to try it out first, before proceeding with a hard reset ...


2

Will Windows Update automatically update to Windows 10 whenever I update the phone, or will it just update to the latest 8.1 build? There is no automatic updates from WP8.1 to W10M. You must install the Upgrade Advisor tool to upgrade to Windows 10 Mobile. Just don't install the Upgrade Advisor. Turn ON automatic updates. You will receive updates for 8.1(...


2

The unlock process is a one-time operation. Once the phone is unlocked, it will remain unlocked. Once you update the phone to Windows 8.1, simply turn off automatic updates since it is highly unlikely any Windows 8.1 Mobile updates will be released in future. I believe Windows Device Recovery Tool will automatically download the latest Windows Mobile 8.1 ...


2

I highly doubt that your phone would hard reset itself. Although it is possible to reset remotely if you triggered it from your Microsoft account. For windows phones the procedure for update and hard reset is same, spinning gears. It is also possible that the OS is applying some update. But unfortunately, if it's indeed a hard reset operation, it can not be ...


2

OS and firmware updates are not removed by hard reset. The versions listed in Settings -> System -> About will be unchanged. Apps are removed by the reset process, and will be restored to the version included with the phone's OS build (for built-in apps) or currently on the Store (for apps restored from the Store). Note that apps which are no longer ...


1

I would say so, since a hard reset would set your phone back to factory settings. According to Microsoft: "Resetting your Windows phone will return it to the same state it was in the first time you turned it on. All of your personal content will be erased, and the phone will be restored to its factory settings." (source). According to the bottom of this ...


1

Try this sequence: 1.Turn off your Lumia device. 2.Press and hold the power button to start your Lumia device. 3.When your Lumia device starts, it displays the Microsoft or Nokia logo. At this instant, release the power button, then press and hold the volume up button. This step should be done quickly. 4.After a few seconds, an image composed of a white ...


1

It happens because after a factory reset you need to manualy update the system apps that have been updated since the time your factory OS version was launched. Since you are in the Lumia Black version of the OS, you can't search for updates directly from the Store application, because this option are not available in the Black update. So, to search for ...


Only top voted, non community-wiki answers of a minimum length are eligible